Installation Manual
10-2 Parts Replacement
Shipping
When ordering spare parts, specify which carrier you prefer to use. If no instructions are received,
Asymtek will determine the best shipping method.
Warranty
Contact Asymtek Technical Support for any warranty issues pertaining to spare parts.
Credit and Exchanges
Contact Asymtek Customer Service for credit or exchanges of recommended spare parts or refurbished
components (components restored to original specifications but not sold as new).
Return Material Authorization
Contact Technical Support to obtain a Return Material Authorization (RMA) before returning parts
to Asymtek
.
? NOTE Find your local Technical Support contact on the Asymtek web page, www.asymtek.com.
Click on Tech Support.
Safety First
Review the precautions in the Safety section of this manual before attempting to replace any parts.
CAUTION! Parts replacement should only be performed by trained service technicians.
Asymtek assumes no liability for personal injury or property damage that may
occur as a result of spare parts being replaced by other than Asymtek-trained
technicians.
Hazardous Materials
Some part replacement procedures involve the use and disposal of hazardous materials. Always follow
the material manufacturer MSDS, facility requirements, and national and local ordinances for protection
of personnel and disposal of materials.
Training
In order to optimize the full capabilities and features of your dispensing system, Asymtek recommends
that the Customer technician or engineer responsible for supporting the dispensing system become
certified on the equipment.
Asymtek offers four levels of training courses to enable Customer technicians/engineers to become fully
certified in dispensing system safety, operation, hardware, software, and fluid applications. For more
information on training courses and details on full certification, contact the Asymtek Training Department
at (1-800-279-6835) or your local Asymtek representative.