Owner manual

Troubleshooting 5-3
5.4 Software Troubleshooting
Use Table 5-2 to identify possible solutions to some Fluidmove software issues.
Table 5-2 Software Troubleshooting
Symptom Possible Cause Recovery
1. Receive “Motor references
not found” message during
startup.
A. Dispensing head has lost its
Home reference.
Click on OK to Home the
Dispensing Head.
B. Power may be OFF. Press ON (l) on the operator’s
console.
2. Receive “General Protection
Fault” message during
production run or during
programming.
Fluidmove has received a bad
command.
1. Exit Fluidmove.
2. Restart Fluidmove.
3. Attempt the procedure again.
3. Receive “Application Error”
during production run or
during programming.
Fluidmove has stopped. 1. If possible, exit Fluidmove.
2. Exit Windows.
3. Restart Windows.
4. Restart Fluidmove and
begin again.
NOTE: If the Computer is
completely unresponsive, turn it
OFF (0) and wait 30 seconds.
After 30 seconds, turn it back
ON (I) and restart Fluidmove.
4. During startup, you receive
error messages that prevent
completion of the
initialization process.
Many causes are possible. Record the error message and
call a trained service technician.