Nokia G20 User Guide Issue 2021-05-12 en-INT
Nokia G20 User Guide Table of Contents 1 About this user guide 5 2 Get started 6 Keep your phone up to date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Keys and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Insert the SIM and memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Charge your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nokia G20 User Guide 6 Internet and connections 24 Activate Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Browse the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Bluetooth® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 NFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 VPN . . . . . . . . . . . . . . . . . . .
Nokia G20 User Guide 11 Product and safety information 38 For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Network services and costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Take care of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Recycle . . . . . . . . . . . . . . . .
Nokia G20 User Guide 1 About this user guide Important: For important information on the safe use of your device and battery, read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide. © 2021 HMD Global Oy. All rights reserved.
Nokia G20 User Guide 2 Get started KEEP YOUR PHONE UP TO DATE Your phone software Keep your phone up to date and accept available software updates to get new and enhanced features for your phone. Updating the software may also improve your phone’s performance. KEYS AND PARTS Your phone This user guide applies to the following models: TA-1336, TA-1343, TA-1347, TA-1365, TA1372. 1. Flash 6. Front camera 2. Camera 7. Microphone 3. NFC area (TA-1336, TA-1343, TA-1347 only) 8. Earpiece 4.
Nokia G20 User Guide 11. Power/Lock key, fingerprint sensor 13. Microphone 12. USB connector 14. Loudspeaker Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately. *Google Assistant is not available in certain languages and countries. Where not available, Google Assistant is replaced by Google Search. Check availability at https://support.google.com/assistant.
Nokia G20 User Guide Insert the second SIM 1. If you have a dual-SIM phone, put the second SIM in the SIM2 slot. 2. Slide the tray back in. Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Nokia G20 User Guide CHARGE YOUR PHONE Charge the battery 1. Plug a compatible charger into a wall outlet. 2. Connect the cable to your phone. Your phone supports the USB-C cable. You can also charge your phone from a computer with a USB cable, but it may take a longer time. If the battery is completely discharged, it may take several minutes before the charging indicator is displayed.
Nokia G20 User Guide Restore app settings from your previous Android™ phone If your previous phone was an Android, and back up to Google account is enabled on it, you can restore your app settings and Wi-Fi passwords. 1. Tap Settings > System > Backup . 2. Switch Backup to Google Drive to On . DUAL SIM SETTINGS If you have a dual-SIM phone, you can have 2 SIMs in your phone, for example, one for your work and one for your personal use.
Nokia G20 User Guide LOCK OR UNLOCK YOUR PHONE Lock your phone If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen. To lock your keys and screen, press the power key. Unlock the keys and screen Press the power key, and swipe up across the screen. If asked, provide additional credentials. USE THE TOUCH SCREEN Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen.
Nokia G20 User Guide Swipe Place your finger on the screen, and slide your finger in the direction you want. Scroll through a long list or menu Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen. © 2021 HMD Global Oy. All rights reserved.
Nokia G20 User Guide Zoom in or out Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together. Lock the screen orientation The screen rotates automatically when you turn the phone 90 degrees. To lock the screen in portrait mode, swipe down from the top of the screen, and tap Auto-rotate . Navigate with gestures To switch on using gesture navigation, tap Settings > System > Gestures > System navigation > Gesture navigation .
Nokia G20 User Guide Navigate with keys To switch on the navigation keys, tap Settings > System > Gestures > System navigation > 3-button navigation . • To see all your apps, swipe up the home key �. • To switch to another open app, swipe right and tap the app. • To go to the home screen, tap the home key. The app you were in stays open in the background. • To close all the open apps, swipe right through all the apps, and tap CLEAR ALL . • To see which apps you have open, tap �. © 2021 HMD Global Oy.
Nokia G20 User Guide 3 Basics PERSONALIZE YOUR PHONE Change your wallpaper Tap Settings > Display > Advanced > Wallpaper . Change your phone ringtone Tap Settings > Sound > SIM1 Phone ringtone or Advanced > SIM2 Phone ringtone , and select the tone. Change your message notification sound Tap Settings > Sound > Advanced > Default notification sound . NOTIFICATIONS Use the notification panel When you receive new notifications, such as messages or missed calls, icons appear at the top of the screen.
Nokia G20 User Guide Use the quick setting icons To activate features, tap the quick settings icons on the notification panel. To see more icons, drag the menu down. To rearrange the icons, tap �, tap and hold an icon, and then drag it to another location. CONTROL VOLUME Change the volume If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can change the volume to your liking by using the volume keys on the side of your phone.
Nokia G20 User Guide AUTOMATIC TEXT CORRECTION Use keyboard word suggestions Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions may not be available in all languages. When you start writing a word, your phone suggests possible words. When the word you want is shown in the suggestion bar, select the word. To see more suggestions, tap and hold the suggestion.
Nokia G20 User Guide If your country or region does not support Google Assistant, you can still use the Google Assistant key: • Press the key once to open Google Search. • Press and hold the key to use Google voice search. Ask your question and release the key. You see Google’s answer on your phone’s display. Switch off the Google Assistant key To switch off the Google Assistant key, tap Settings > System > Gestures > Google Assistant Button , and switch Google Assistant Button off.
Nokia G20 User Guide ACCESSIBILITY You can change various settings to make using your phone easier. Increase or decrease the font size Do you want to have larger fonts on your phone? 1. Tap Settings > Accessibility . 2. Tap Font size . To increase or decrease the font size, drag the font size level slider. Increase or decrease the display size Do you want to make the items on your screen smaller or larger? 1. Tap Settings > Accessibility . 2.
Nokia G20 User Guide 4 Connect with your friends and family CALLS Make a call 1. Tap �. 2. Tap � and type in a number, or tap � and select a contact you want to call. 3. Tap �. If you have a second SIM card inserted, tap the corresponding icon to make a call from that SIM. Answer a call If your phone rings when the screen is unlocked, tap ANSWER . If your phone rings when the screen is locked, swipe up to answer. Reject a call If your phone rings when the screen is unlocked, tap DECLINE .
Nokia G20 User Guide SEND MESSAGES Send a message 1. Tap Messages . 2. Tap Start chat . 3. To add a recipient, tap �, type in their number, and tap �. To add a recipient from your contacts list, start typing their name and tap the contact. 4. To add more recipients, tap �. After choosing all the recipients, tap Next . 5. Write your message in the text box. 6. Tap �. MAIL You can send mail with your phone when you’re on the go.
Nokia G20 User Guide 5 Camera CAMERA BASICS Take a photo Shoot sharp and vibrant photos – capture the best moments in your photo album. 1. Tap Camera . 2. Take aim and focus. 3. Tap �. Take a selfie 1. Tap Camera > � to switch to the front camera. 2. Tap �. Take photos with a timer 1. Tap Camera . 2. Tap � and select the time. 3. Tap �. Take a wide-angle photo To take beautiful landscape photos, switch on the wide-angle mode. 1. Tap Camera > �. 2. Tap �. To go back to the normal mode, tap �.
Nokia G20 User Guide VIDEOS Record a video 1. Tap Camera . 3. Tap � to start recording. 2. To switch to the video recording mode, tap Video . 4. To stop recording, tap �. 5. To go back to camera mode, tap Photo . YOUR PHOTOS AND VIDEOS View photos and videos on your phone Tap Photos . Copy your photos and videos to your computer Do you want to view your photos or videos on a larger screen? Move them to your computer.
Nokia G20 User Guide 6 Internet and connections ACTIVATE WI-FI Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the WiFi connection. Turn on Wi-Fi 1. Tap Settings > Network & internet > Wi-Fi . 2. Switch Use Wi-Fi on. 3. Select the connection you want to use. Your Wi-Fi connection is active when � is shown on the status bar at the top of the screen.
Nokia G20 User Guide 2. Switch on Wi-Fi hotspot to share your mobile data connection over Wi-Fi, USB tethering to use a USB connection, Bluetooth tethering to use Bluetooth, or Ethernet tethering to use a USB Ethernet cable connection. The other device uses data from your data plan, which may result in data traffic costs. For info on availability and costs, contact your network service provider.
Nokia G20 User Guide 1. Tap Settings > Connected devices > Connection preferences > Bluetooth . 2. Make sure Bluetooth is switched on in both phones and the phones are visible to each other. tap � > Bluetooth . 4. On the list of found Bluetooth devices, tap your friend’s phone. 5. If the other phone needs a passcode, type in or accept the passcode, and tap Pair . 3. Go to the content you want to send, and The passcode is only used when you connect to something for the first time.
Nokia G20 User Guide 1. Tap Settings > Connected devices > Connection preferences > NFC . 2. Switch NFC on. Before using NFC, make sure the screen and keys are unlocked. Read NFC tags NFC tags can contain info, such as a web address, a phone number, or a business card. The info you want is just a tap away. To read a tag, tap the tag with the NFC area of your phone. Note: Payment and ticketing apps and services are provided by third parties.
Nokia G20 User Guide Use a secure VPN connection 1. Tap Settings > Network & Internet > Advanced > VPN . 2. To add a VPN profile, tap �. 3. Type in the profile info as instructed by your company IT administrator or VPN service. Edit a VPN profile 1. Tap � next to a profile name. 2. Change the info as required. Delete a VPN profile 1. Tap � next to a profile name. 2. Tap FORGET . © 2021 HMD Global Oy. All rights reserved.
Nokia G20 User Guide 7 Organize your day DATE AND TIME Set date and time Tap Settings > System > Date & time . Update the time and date automatically You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or network service provider. 1. Tap Settings > System > Date & time . 2. Switch Use network-provided time on. 3. Switch Automatic time zone on.
Nokia G20 User Guide Manage calendars Tap Calendar > �, and select what type of calendar you want to see. Calendars are added automatically when you add an account to your phone. To add a new account with a calendar, go to the apps menu and tap Settings > Accounts > Add account . Add an event To remember an appointment or an event, add it to your calendar. 1. In Calendar , tap � and select the entry type. tap Does not repeat , and select how often the event should repeat. 2.
Nokia G20 User Guide 8 Maps FIND PLACES AND GET DIRECTIONS Find a spot Google Maps helps you find specific locations and businesses. 1. Tap Maps . 2. Write search words, such as a street address or place name, in the search bar. 3. Select an item from the list of proposed matches as you write, or tap �to search. The location is shown on the map. If no search results are found, make sure the spelling of your search words is correct. See your current location Tap Maps > �. Get directions to a place 1.
Nokia G20 User Guide 9 Apps, updates, and backups GET APPS FROM GOOGLE PLAY You need to have a Google account added to your phone to use Google Play services. Charges may apply to some of the content available in Google Play. To add a payment method, tap Play Store > � > Payment methods . Always be sure to have a permission from the payment method owner when buying content from Google Play. Add a Google account to your phone 1. Tap Settings > Accounts > Add account > Google .
Nokia G20 User Guide UPDATE YOUR PHONE SOFTWARE Stay in step with the beat – update your phone software and apps wirelessly to get new and enhanced features for your phone. Updating the software may also improve your phone performance. Install available updates Tap Settings > System > Advanced > System update > Check for update to check if updates are available. When your phone notifies you that an update is available, just follow the instructions shown on your phone.
Nokia G20 User Guide 10 Protect your phone PROTECT YOUR PHONE WITH A SCREEN LOCK You can set your phone to require authentication when unlocking the screen. Set a screen lock 1. Tap Settings > Security > Screen lock . 2. Choose the type of lock and follow the instructions on your phone. PROTECT YOUR PHONE WITH YOUR FINGERPRINT Add a fingerprint 1. Tap Settings > Security > Fingerprint . If you don’t have screen lock set up on your phone, tap Set up screen lock . 2.
Nokia G20 User Guide PROTECT YOUR PHONE WITH YOUR FACE Set up face authentication 1. Tap Settings > Security > Face unlock . 2. Select what backup unlocking method you want to use for the lock screen and follow the instructions shown on your phone. Keep your eyes open and make sure your face is fully visible and not covered by any object, such as a hat or sunglasses. Note: Using your face to unlock your phone is less secure than using a fingerprint, pattern or password.
Nokia G20 User Guide Select your SIM PIN code You can choose which digits to use for the SIM PIN. The SIM PIN code can be 4-8 digits. 1. Tap Settings > Security > SIM card lock . 2. Under the selected SIM card, tap Change SIM PIN . ACCESS CODES Learn what the different codes on your phone are for. PIN or PIN2 code PIN or PIN2 codes have 4-8 digits. These codes protect your SIM card against unauthorized use or are required to access some features.
Nokia G20 User Guide IMEI code The IMEI code is used to identify phones in the network. You may also need to give the number to your authorized service facility or phone dealer. To view your IMEI code: • dial *#06# • check the original sales box If the IMEI code is printed on your phone, you may find it, for example, on the SIM tray or under the back cover, if your phone has a removable cover.
Nokia G20 User Guide 11 Product and safety information FOR YOUR SAFETY Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further info, read the complete user guide. SWITCH OFF IN RESTRICTED AREAS Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
Nokia G20 User Guide AUTHORIZED SERVICE Only authorized personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by HMD Global Oy for use with this device. Do not connect incompatible products. KEEP YOUR DEVICE DRY If your device is water-resistant, see its IP rating in the device’s technical specifications for more detailed guidance. © 2021 HMD Global Oy. All rights reserved.
Nokia G20 User Guide GLASS PARTS The device and/or its screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by authorized service personnel. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods.
Nokia G20 User Guide NETWORK SERVICES AND COSTS Using some features and services, or downloading content, including free items, require a network connection. This may cause the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features. Important: 4G/LTE might not be supported by your network service provider or by the service provider you are using when traveling.
Nokia G20 User Guide TAKE CARE OF YOUR DEVICE Handle your device, battery, charger and accessories with care. The following suggestions help you keep your device operational. • Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits. • Do not use or store the device in dusty or dirty areas. • Do not store the device in high temperatures. High temperatures may damage the device or battery.
Nokia G20 User Guide CROSSED-OUT WHEELIE BIN SYMBOL Crossed-out wheelie bin symbol The crossed-out wheelie bin symbol on your product, battery, literature, or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collection at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.
Nokia G20 User Guide temperatures and lose enough power to switch off the phone within minutes. When you are outdoors in cold temperatures, keep your phone warm. Obey local regulations. Recycle when possible. Do not dispose as household waste. Do not expose the battery to extremely low air pressure or leave it to extremely high temperature, for example dispose it in a fire, as that may cause the battery to explode or leak flammable liquid or gas.
Nokia G20 User Guide IMPLANTED MEDICAL DEVICES To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 15.3 centimeters (6 inches) between a wireless device and the medical device. Persons who have such devices should: • Always keep the wireless device more than 15.3 centimeters (6 inches) from the medical device. • Not carry the wireless device in a breast pocket. • Hold the wireless device to the ear opposite the medical device.
Nokia G20 User Guide VEHICLES Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more info, check with the manufacturer of your vehicle or its equipment. Only authorized personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly.
Nokia G20 User Guide During general use, the SAR values are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile is automatically decreased when full power is not needed for the call. The lower the power output, the lower the SAR value. Device models may have different versions and more than one value.
Nokia G20 User Guide HMD Global does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is. Downloading of maps, games, music and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission.
