User Guide

If the battery is completely discharged, it may take several minutes before the

charging indicator is shown or before you can make any calls. If the battery has not

been used for a long time, you may need to connect and disconnect the charger a

couple of times.

Restore the factory settings

If your phone isn’t working properly you can try resetting it. This does not affect

documents or files stored on your phone but we recommend you back it up first

before restoring to factory settings, just in case.( > Backup).

End all calls and connections1.

Go to Menu >  > Restore Factory Settings > Settings only2.

Type in your passcode3.

After restoring the original settings, your phone switches off and then on again. This

may take longer than usual.

Where can I get support for my Lumia smartphone?

There are two main resources that provide support for Lumia phones. For general

support and information, you can visit Microsoft Mobile devices help page. For

troubleshooting and repair queries, you can visit B2X and search for your Lumia

model.

Nokia 3310 User Guide