Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 (58) MGR 08.Jan.2007 CONFIDENTIAL SERVICE MANUAL Level 1&2 RM-159 RM-245 Transceiver characteristics: Band: Dual Mode Quad-band phone for EGSM850/900 GSM1800/ 1900MHz and WCDMA band I Camera: - Main: 5Mpix with autofocus and Flash LED - Sub: CIF for video calls Display: TFT full transimissive, 24bit QVGA 6.604cm (2.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 (58) MGR 08.Jan.2007 CONFIDENTIAL TABLE OF CONTENTS . 2. 3. 4. 5. 6. 7. 8. 9. 0. . 2. 3. 4. 5. 6. 7. 8. 9. 20. 2 . 22. 23. 24. 25. 26. 27. 28. 29. 30. 3 . 32. 33. 34. 35. 36. 37.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (58) Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (58) Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: • • • • • • • • • • • • • • • • • • • • • To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 (58) MGR 08.Jan.2007 CONFIDENTIAL 3. PATHFINDER FOR WORKSHOP STAFF This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only! In addition to the information in this Service Manual, there are several instructions and information, which have to be followed.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (58) Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 4. EXPLODED VIEW See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (58) Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 5. SPARE PARTS OVERVIEW Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (58) Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 6. GENERAL RECYCLING RECOMMENDATION Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (58) Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 7. LEVEL 2 SOLDER COMPONENTS Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 10 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 8. NOKIA ONLINE (NOL) NOL is the database where you can find the latest corresponding Service Bulletins (spare parts, SWAP units and service tools). This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation.
Page 11 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 9. SERVICE TOOLS FLS-5 incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use. ACF-8 Universal Power Supply is used to power FLS-4S. Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.
Page 12 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR 08.Jan.2007 CONFIDENTIAL RJ-118 Soldering Jig Lead-free Solder Wire Mandatory for lead-free products (Level 2 only). 0772040 NMP Standard Toolkit (V2) For more informations refer to the Service Bulletin (SB-011) on NOKIA Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on NOKIA Online.
Page 13 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 10. SW-UPDATE Flash Concept – (Point of Sales) To use FLS-5 Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 14 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 11. UPPER BLOCK DISASSEMBLY 1. Needed tools: SS-93, the SRT-6, the bit holder with a torx plus size 5 bit and a torque driver. 2. Cover the display with a protective film. 3. Check that no battery is still inserted before going on. 4. Shift open the assembly. 5. Unscrew these 2 screws. 6. Discard them, they can’t be reused.
Page 15 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 7. Shift the slider into the other position. 8. Unscrew these 2 screws in the order shown and discard them, too. 9. Do not use them again. 10. Unlock these middle metal clips, hidden under the FRONT COVER. 11. Turn the unit and release the second connector, too. 12. Peel up the protection film.
Page 16 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 13. Now, lift up the FRONT COVER. 14. Remove the S60 KEYPAD. 15. Cover the display with a protective film. 16. Flip over the keypad. 08.Jan.2007 17. Be double careful while opening this connector. The whole 18. Lift up the display. SLIDE MODULE must be replaced if damaged. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 17 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 19. Gently release the adhesive of the EARPIECE. The gasket will be destroyed while removal. 08.Jan.2007 20. …and must be replaced when reassemble. 21. The disassembly procedure is now complete. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 18 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 12. UPPER BLOCK ASSEMBLY 1. Assembly 2. Fit a new gasket and place the EARPIECE into the FRONT COVER. 3. Flip over the keypad. 4. Insert the flex foil of the display into the connector evenly. 5. Open the connector if necessary while inserting. 6. Carefully close the connector.
Page 19 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 7. Place the display into its compartment. 8. Flip over the keypad. 9. Peel up the protection film. 10. Place the S60 KEYPAD. 11. Check that the window and camera are clean, otherwise clean it up before going on. 12. Place the FRONT COVER and smooth it down evenly. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 20 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 13. Protect the display again. 14. Shift open the slider. 15. Insert two new screws. 16. Set the correct torque. 17. Tighten both screws in the order shown. 18. Slide the assembly into the second position to access the next treads. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 21 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support 19. Insert the next 2 screws. Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 20. Tighten them to the correct torque in the order shown. 21. Check the functionality of the slider. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 22 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 13. LOWER BLOCK DISASSEMBLY 1. Needed tools: SS-93, the dental pick, metal tweezers, a bit holder with a Torx plus size 6 bit, a torque driver, a straight bladed screwdriver and a DC plug. 2. Always cover the windows with a protective film. 3. Unlock and remove the BATTERY COVER. 4. Shift open the assembly. 5. Bend open the BACK COVER ASSEMBLY carefully.
Page 23 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 7. Keep all 6 adhesives of the BACK COVER clean, otherwise you 8. Gently pry open both plastic clips of the ITU KEYPAD. have to change them before re-assembly. 9. Lift it up now and remove it. 10. Shift the assembly together and turn it to access the screws. 11. Unscrew the 4 torx plus size 6 screws in the order shown. 12. Remove all screws and discard them.
Page 24 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 13. Lift up the TOP COVER ASSY first, then remove it. 14. Shift out the assembly in order to gain the maximum flex foil length. 15. Separate the assemblies, keep in mind that the flex foil is still connected. 16. Be double careful while opening this connector. Do not destroy the hidden components underneath. 17. Now the parts can be separated. 18.
Page 25 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 19. Lift up the LIGHT SWAP PWB together with the MAIN CAMERA. 20. To separate the camera, disconnect the flex connector first. Do not lever out against the components. 21. Remove the USB SEAL. 22. The BOTTOM COVER can be separated easily. 23. Ease out the MICROPHONE and discard it, use a new one when reassembling. 24.
Page 26 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 25. …and the AV CONNECTOR with the DC plug. 26. Gently lever out the glued in DONAU SPEAKERS. 27. The gaskets will be destroyed. Remove all residues before reassembling. 28. Lever up the first metal latch of the BB SHIELD 08.Jan.2007 29. and than the second one. Do not touch or bend the gasket. 30.
Page 27 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 31. Remove it now. It can’t be reused again. 32. Release the flex of the 1UJ FLASH MODULE, beginning at the connector’s side. 33. Now peel up the flex. 34. Now release the still fixed side with the SS-93. The module can’t be used again. 35. Check that no residues of the adhesive remain. 36. The disassembly procedure of the lower block is now completed.
Page 28 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 14. LOWER BLOCK ASSEMBLY 1. Assembly. 2. Remove the protective film from the 1UJ FLASH MODULE. 3. Align the module exactly to the alignment tabs. 4. Smooth it down evenly. Note the components. 5. Now position the connector side. 6. Do not bend the connector springs while pushing down. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation.
Page 29 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 7. Remove the protection film from the CAMERA PROTECTIVE SHUTTER. 8. Align it and push down the assembly as shown evenly to fix the adhesive. 9. Place the BB SHIELD into the CHASSIS. 10. Do not bend the HF gasket. 11. Complete the DONAU SPEAKERS with new adhesives. 12. Mind the correct positioning before placing the speakers into the CHASSIS.
Page 30 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR CONFIDENTIAL 13. Push them down evenly. 14. Insert the AV CONNECTOR. 15. …and the DC JACK. 16. Insert the MICROPHONE. 17. Fit the BOTTOM COVER to the CHASSIS now. 18. Place the USB SEAL. Service Manual N95 RM-159/RM-245 Approved 1.0 08.Jan.2007 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 31 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 19. Insert the PWB into the CHASSIS, beginning from the bottom. 20. Insert the screws of the BOTTOM COVER. 21. To prevent damaging the plastic threads, turn the screws to the left first. Then tighten them slightly. 22. Check the camera and the window for cleanness before going on. 23. Position the MAIN CAMERA over its recess. 24. Push down the camera.
Page 32 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 25. Close the flex connector. 26. Set the correct torque. 27. Apply the torque in the order shown. 28. Position the upper block below the PWB. 29. Close the flex connector. 30. Bring the slider into position shown while placing it over the lower part. Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 33 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR CONFIDENTIAL 31. Insert the 2 new screws. 32. Tighten these screws slightly. 33. Now place the TOP COVER. 34. Insert the next 2 new screws. 35. Close the slider. 36. Set the correct torque. Service Manual N95 RM-159/RM-245 Approved 1.0 08.Jan.2007 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 34 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 37. Apply the correct torque to the screws in the order shown. 38. Ensure that the protection film is still fitted, otherwise protect it with a plastic film. 39. Turn the unit. 40. Insert the ITU KEYMAT. 41. Smooth it down evenly, click the snaps into their places. 42. Complete the BACK COVER with the SD CARD DOOR.
Page 35 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 43. Check all 6 adhesives for cleanness. Replace them if there are dirty, destroyed or missing. 44. Remove the protective film and close the shutter. 45. Place the BACK COVER over the assembly. 46. Click all snaps into their places. 47. Check that no gaps remain and that all keys operate. 48. Complete the assembly with the BATTERY COVER.
Page 36 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 15. LEGEND FOR QUICK TROUBLE SHOOTER Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 37 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 16. QUICK TROUBLE SHOOTER - POWER ON Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 38 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 17. QUICK TROUBLE SHOOTER - CHARGING Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 39 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 18. QUICK TROUBLE SHOOTER - NO SERVICE (GSM/WCDMA) Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 40 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 19. QUICK TROUBLE SHOOTER - WLAN/BLUETOOTH Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 41 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 20. QUICK TROUBLE SHOOTER - GPS Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 42 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 21. QUICK TROUBLE SHOOTER - EARPIECE Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 43 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 22. QUICK TROUBLE SHOOTER - IHF SPEAKER Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 44 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 23. QUICK TROUBLE SHOOTER - DISPLAY Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 45 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 24. QUICK TROUBLE SHOOTER - MICROPHONE Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 46 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 25. QUICK TROUBLE SHOOTER - ITU KEYPAD Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 47 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 26. QUICK TROUBLE SHOOTER - S60 KEYPAD Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 48 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 27. QUICK TROUBLE SHOOTER - MM KEYPAD Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 49 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 28. QUICK TROUBLE SHOOTER - REVIEW KEY Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 50 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 29. QUICK TROUBLE SHOOTER - VOLUME KEYS Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 51 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 30. QUICK TROUBLE SHOOTER - CAMERA KEY/ AUTOFOCUS Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 52 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 31. QUICK TROUBLE SHOOTER - FLASHLIGHT Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 53 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 32. QUICK TROUBLE SHOOTER - AV CONNECTOR Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 54 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 33. QUICK TROUBLE SHOOTER - USB Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 55 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 34. QUICK TROUBLE SHOOTER - CMOS CAMERA Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Page 56 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 08.Jan.2007 35. QUICK TROUBLE SHOOTER - MAIN CAMERA Service Manual N95 RM-159/RM-245 Copyright © 2007 NOKIA Corporation. All rights reserved.
Approved 1.0 Page 57 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR 08.Jan.2007 CONFIDENTIAL 36. GONOGO TEST To test the Camera, Bluetooth and IRDA functionality refer to the phone User`s guide. The User´s Guide is available on www.nokia.com. Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth. Bluetooth test You need another Bluetooth device (e.g. 6230) to do a GoNoGo test.
Approved 1.0 Page 58 (58) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR 08.Jan.2007 CONFIDENTIAL 37. BATTERY TEST A battery tester lets you test the capacity of NOKIA batteries. Please refer to the actual information on NOKIA Online. http://www.astratec.co.uk/ Service Manual N95 RM-159/RM-245 http://www.cadex.com/ Copyright © 2007 NOKIA Corporation. All rights reserved.