Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR 17.Okt.2006 CONFIDENTIAL SERVICE MANUAL Level 1&2 RM-100 Transceiver characteristics: Band: Tri-band phone for EGSM 900/1800/1900MHz; WCDMA 2100 Camera: Integrated 2.0 Megapixel camera Display: Active matrix color 2.8” (7.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR 17.Okt.2006 CONFIDENTIAL TABLE OF CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: • • • • • • • • • • • • • • • • • • • • • To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR 17.Okt.2006 CONFIDENTIAL 3. PATHFINDER FOR WORKSHOP STAFF This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only! In addition to the information in this Service Manual, there are several instructions and information, which have to be followed.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 4. EXPLODED VIEW AND COMPONENT DISPOSAL - UPPER BLOCK Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 5. EXPLODED VIEW AND COMPONENT DISPOSAL - LOWER BLOCK Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 6. COMPONENT OVERVIEW Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (53) Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 7. SPARE PARTS LIST NOL is the database where you can find the latest corresponding Service Bulletins (spare parts, SWAP units and service tools). This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation.
Page 10 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 8. SERVICE TOOLS FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use. ACF-8 Universal Power Supply is used to power FLS-4S. Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.
Page 11 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR 17.Okt.2006 CONFIDENTIAL RJ-81 Soldering Jig Lead-free Solder Wire Mandatory for lead-free products (Level 2 only). 0772040 • • • • • • • • • • • • • • • • • • • • • • Service Manual N92 RM-100 NMP Standard Toolkit NOKIA opening tool SRT-6 NOKIA No. 0770431 Tonichi torque driver NOKIA No.
Page 12 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 9. SW-UPDATE Flash Concept – (Point of Sales) To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 13 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 10. UPPER BLOCK DISASSEMBLY 1. Needed tools: The SRT-6, the SS-93, metal tweezers, dental pick, a torque driver with a Torx plus size 6 bit, the SS-45 camera removal tool, and a Torx plus driver size 6. 2. Cover all windows with a protective film. 3. Ensure that no battery is inserted before going on. 4.
Page 14 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 7. Carefully release the clip of the Hinge Cover B … 8. ... and remove it. 9. Remove the Camera Window Elastomer. 10. Use the SS-45 camera removal tool to release the Camera Module 2Mpix as shown. 11. Carefully remove the two plastic clips of the A-Cover with the SS-93. 12. Release both clips on the hinge side too. Note that these clips are very delicate.
Page 15 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 13. Use the SS-45 camera removal tool to release the Camera Module 2Mpix as shown. 14. Cover the 2nd Display Module with a protective film. 15. Prevent scratching the window while removing the Bumper Plugs. 16. Undo both screws and discard them. 17. Do not use them again. 18. Carefully release the snaps of the B-Cover Assy.
Page 16 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR CONFIDENTIAL 19. Lift up the B-Cover Assy carefully and release all clips. 20. Remove the Earpiece. 21. Cover the inner side window with a plastic film. 22. Cover the display with a protective film, too. 23. Undo both screws and discard them. 24. Do not use these screws again. Service Manual N92 RM-100 Approved 1.0 17.Okt.2006 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 17 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR CONFIDENTIAL 25. Carefully release and remove the clips of the Display Frame Assy. 26. Release all these 4 snaps. 27. Open the connector with the SS-93. 28. Disconnect the flex foil connector. 29. Carefully release the coax connector in the order shown. 30. Remove them completely with the SS-93. Service Manual N92 RM-100 Approved 1.0 17.Okt.2006 Copyright © 2006 NOKIA Corporation.
Page 18 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 31. Release the snaps and separate the assemblies. Note that 32. Shift up the grounding clip. the grounding cable is still connected. 33. Now, the parts can be separated completely. 34. Release the snap as shown. 35. Now the Spacer Frame Assy can be removed. 36. Carefully release the glued in 1QY Top FPC Assy.
Page 19 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 37. Release the flex connector of the 2nd Display Module with 38. Remove the DVB-H PWB Assy. the SS-93. 39. Remove the 2nd Display Module. 40. Use the SS-93 to ease out both IHF Speakers. 41. Always use a new IHF Adhesive when reassemble. 42. The disassembly procedure of the upper block is now complete.
Page 20 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 11. UPPER BLOCK - HINGE MODULE DISASSEMBLY 1. The procedure to disassemble the Hinge Module Assy is shown here. The disassembly of the lower block was already done. 2. Carefully pull out the cables to achieve the screws. 3. Undo both screws and discard them. 4. Do not use them again. 5. Carefully remove the Camera Support. 6.
Page 21 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 7. Carefully twist the connector of the Coax Cable. Now pull the cable while slotting the connectors through the recess of the Hinge Module Assy. 8. Note that the cables are not squeezed during this procedure. 9. Do the same with the second Coax Cable. 10. Carefully twist the connector of the Coax Cable.
Page 22 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 12. UPPER BLOCK - HINGE MODULE ASSEMBLY 1. Hinge Module Assy assembly. 2. Slot the first cable through both recesses of the hinge in direction shown. 3. Do not squeeze the cables. 4. Do the same with the second Coax Cable. 5. Place the Camera Cable Assy into its compartment. 6. Insert the Camera Support.
Page 23 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 7. Note the correct positioning of the alignment tab. 8. Insert two new screws. 9. Tighten the screws with the correct torque. 10. Ensure that the cables are positioned as shown. 11. Red marks on the Coax Cables must be visible. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 24 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 13. UPPER BLOCK ASSEMBLY 1. Upper Block Assembly 2. Place the IHF Speaker into their compartments. Mind that new IHF Adhesives are fitted. 3. Push the IHF Speakers into their places, do not touch the spring contacts. 4. Remove the plastic film from the 2nd Display Module. 5. Position the display as shown. 6.
Page 25 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 7. Position the DVB-H PWB Assy, mind the guiding pins. 8. Now place the Spacer Frame Assy. 9. Mind that all snaps are clicked into their places. 10. Check the correct positioning of the Camera Elastomer before going on. 11. Close the connector. 12. Turn the assembly and close the display connector.
Page 26 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 13. Cover the display with a protective film. 14. Close the connector of the shorter Coax Cable first. 15. Now close the second connector, too. 16. At least position the grounding clip as shown. 17. Click the snaps of the assembly into their places. 18. Ensure that all cables are correctly positioned before continuing.
Page 27 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 19. Close the display connector. 20. Check the positioning of the cables again before going on. The “red marks” on the Coax Cable must be visible. 21. Click the four snaps of the display into their places. 22. Insert new screws. 23. Set the correct torque. 24. Tighten both screws. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation.
Page 28 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 25. Peel up the protective film first. 26. Insert the Earpiece. Always use a new Gasket. 27. Push it down evenly, position it as shown. 28. Remove the protective film, if not already done. 29. Place the B-Cover, beginning from the hinge side. Push it down evenly at the corners. 30. Now smooth it down evenly to click the side clips into their places.
Page 29 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 31. Insert new screws. 32. Set the correct torque. 33. Tighten both screws. 34. Place the Bumper Plug. Do not scratch the window. 35. Close the assembly. 36. Remove the protective film from the display. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 30 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 37. Assemble the Memory Card Door not already done before going on. 17.Okt.2006 38. Place the A-Cover over the assembly, shift it carefully into hinge direction. 39. Push down at the hinge side to click the clips into their places. 40. Use the SS-45 camera removal tool to assemble the Camera Module 2Mpix as shown. 41. Note the correct positioning of the camera. 42.
Page 31 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 43. Turn the assembly into position shown and place the Hinge Cover B first. 44. Click it into its place. 45. Now place the Hinge Cover A, push it down evenly. 46. Check the windows for cleanness. 17.Okt.2006 47. Complete the Unit with the Battery Cover. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 32 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 14. LOWER BLOCK DISASSEMBLY 1. Needed tools: The SRT-6, the SS-93, metal tweezers, a dental 2. Cover all windows with a protective film and remove the pick, a torque driver with Torx plus size 6 bit, a Torx plus size battery if it is inserted. 6 driver, and a DC plug. 3. Carefully unlock the latches of the D-Cover on both sides with the SS-93. 4.
Page 33 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 7. Remove the C-Cover now. 8. Release the glued Keymat, beginning at the edge with the SRT-6, mind the dome sheet. 9. Carefully peel off the Keymat. 10. Lift and peel off the adhesive tape. Remove all adhesive residues. 12. Unscrew the three Torx size 6 screws and discard them. 11.
Page 34 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 13. Do not use them again. 14. Now the parts can be separated. 15. Open the Flex foil connector with the SRT-6. 16. Undo the 2 Torx screws. These screws are different to the others, do not mix them. 17. Now unscrew the other screws in the shown order and discard them. 18. Do not use them again. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation.
Page 35 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 19. Remove the Engine Module. 20. And the EL Shield Plate. 21. Remove the Shield Assy. 22. Lever out the Flash Lens. 23. Carefully pull out the Bottom Frame Flex Assy. 24. Unlock the snaps of the Volume Bottom first, then push it out. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 36 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 25. Release the DC Jack with a DC Plug. 26. Unlock the snaps of the Antenna Assy. 27. Pull out the Microphone. 28. Carefully pull up the RF Gasket from the Shield Assy. 29. The disassembly procedure is now completed. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 37 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 15. LOWER BLOCK ASSEMBLY 1. Assembly. 2. Insert the Microphone into its recess. 3. Place the Antenna Assembly. Check that all 5 snaps are locked properly. 4. Insert the DC Jack into its compartment. 5. Place the Volume Button into the Bottom Frame Assy. 6. Insert the Flash Lens. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation.
Page 38 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 7. Now insert the Bottom Frame Flex Assy. 8. Place the Grounding Gasket. 9. Insert the Shield, mind the guides. 10. Place the Engine Module. 11. Place the EL Shield Plate. 12. Insert 6 new screws and tighten them slightly. Service Manual N92 RM-100 17.Okt.2006 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 39 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 13. Tighten all screws in the shown order with the correct torque. 14. Insert the two short screws. 15. Tighten these screws in the shown order with the correct torque, too. 16. The Shield can be reused 4 times only. If it is not possible to tighten these 2 screws correctly, the Shield and Type Label must be replaced. 17.
Page 40 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 19. Insert three new screws. 20. Tighten these screws with the correct torque. 21. Close the coax connectors in the shown order. 22. Place the C-Cover and click all snaps into their places. 23. Insert the Keymat. Do not touch the adhesive surface. 24. Turn the unit and join the parts, beginning from the bottom. Click all snaps into their places.
Page 41 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 25. Complete the unit with the Battery Cover. Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 42 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 16. QUICK TROUBLE SHOOTER - MAIN OVERVIEW PART 1 Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 43 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 17. QUICK TROUBLE SHOOTER - MAIN OVERVIEW PART 2 Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 44 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 18. QUICK TROUBLE SHOOTER - ZOOMS PART 1 1.1 POWER (9) 2.1 CHARGING (4) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 45 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 19. QUICK TROUBLE SHOOTER - ZOOMS PART 2 3.1 NO SERVICE (3) 4.1 DVB-H (6) 5.1 SIM (1) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 46 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 20. QUICK TROUBLE SHOOTER - ZOOMS PART 3 6.1 IHF SPEAKER (6) 7.1 KEYPAD (2) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 47 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 21. QUICK TROUBLE SHOOTER - ZOOMS PART 4 8.1 SUB DISPLAY (6) 9.1 MICROPHONE (2) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 48 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 22. QUICK TROUBLE SHOOTER - ZOOMS PART 5 10.1 EARPIECE (8) 11.1 MINI SD DOOR SWITCH (5) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 49 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 23. QUICK TROUBLE SHOOTER - ZOOMS PART 6 12.1 MAIN DISPLAY (6) 13.1 VOLUME KEY/FLASH (4) 14.1 CAPTURE KEY (2) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 50 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 24. QUICK TROUBLE SHOOTER - ZOOMS PART 7 15.1 MAIN CAMERA (4) 16.1 SUB CAMERA (5) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 51 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 17.Okt.2006 25. QUICK TROUBLE SHOOTER - ZOOMS PART 8 17.1 CARD READER (5) Service Manual N92 RM-100 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 52 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR 17.Okt.2006 CONFIDENTIAL 26. GONOGO TEST To test the Camera, Bluetooth, IRDA and DVB-H functionality refer to the phone User`s guide. The User`s Guide is available on www.nokia.com. Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth. Bluetooth test You need another Bluetooth device (e.g. 6230) to do a GoNoGo test.
Page 53 (53) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR 17.Okt.2006 CONFIDENTIAL 27. BATTERY TEST A battery tester lets you test the capacity of NOKIA batteries. Please refer to the actual information on NOKIA Online. http://www.astratec.co.uk/ Service Manual N92 RM-100 http://www.cadex.com/ Copyright © 2006 NOKIA Corporation. All rights reserved.
