User Guide

Table of Contents
Phoenix installation steps in brief.............................................................................................................................................3–5
Installing Phoenix...........................................................................................................................................................................3–6
Updating Phoenix installation....................................................................................................................................................3–8
Uninstalling Phoenix......................................................................................................................................................................3–9
Repairing Phoenix installation.................................................................................................................................................3–10
Phoenix service software data package overview.............................................................................................................3–11
Installing Phoenix data package.............................................................................................................................................3–11
Uninstalling Phoenix data package........................................................................................................................................3–15
Configuring users in Phoenix....................................................................................................................................................3–16
Managing connections in Phoenix..........................................................................................................................................3–16
Installing flash support files for FPS-8 and FPS-10.............................................................................................................3–19
Updating FPS-8 and FPS-10 flash prommer software.......................................................................................................3–22
Activating FPS-8.............................................................................................................................................................................3–23
Deactivating FPS-8........................................................................................................................................................................3–24
List of Figures
Figure 3 Dongle not found...........................................................................................................................................................3–6
Figure 4 Disclaimer text................................................................................................................................................................3–7
Figure 5 InstallShield Wizard Complete...................................................................................................................................3–8
Figure 6 Installation interrupted................................................................................................................................................3–9
Figure 7 Remove program............................................................................................................................................................3–9
Figure 8 Finish uninstallation...................................................................................................................................................3–10
Figure 9 Repair program............................................................................................................................................................3–11
Figure 10 Continue data package installation.....................................................................................................................3–12
Figure 11 Data package setup information..........................................................................................................................3–13
Figure 12 Data package destination folder..........................................................................................................................3–13
Figure 13 Start copying files......................................................................................................................................................3–14
Figure 14 Finish data package installation..........................................................................................................................3–14
Figure 15 Uninstalling Phoenix data package.....................................................................................................................3–15
Figure 16 Finishing data package uninstallation...............................................................................................................3–15
Figure 17 Login..............................................................................................................................................................................3–16
Figure 18 Login, user configured.............................................................................................................................................3–16
Figure 19 Select Mode: Manual.................................................................................................................................................3–17
Figure 20 Connections list..........................................................................................................................................................3–18
Figure 21 Connection information..........................................................................................................................................3–18
Figure 22 Scan product...............................................................................................................................................................3–19
Figure 23 Product support module information................................................................................................................3–19
Figure 24 Flash update welcome dialog...............................................................................................................................3–20
Figure 25 Flash installation interrupted................................................................................................................................3–20
Figure 26 Flash destination folder..........................................................................................................................................3–21
Figure 27 Finish flash update....................................................................................................................................................3–21
Figure 28 Choosing Prommer maintenance........................................................................................................................3–22
Figure 29 Prommer SW update finished...............................................................................................................................3–22
Figure 30 Prommer maintenance window..........................................................................................................................3–23
Figure 31 Flash directory window...........................................................................................................................................3–23
Figure 32 Prommer maintenance...........................................................................................................................................3–24
Figure 33 Box activation.............................................................................................................................................................3–24
Figure 34 Deactivation warning..............................................................................................................................................3–25
RM-42
Service Software Instructions Nokia Customer Care
9241872 (Issue 1) Company Confidential Page 3–3
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