User Guide

1 No left audio.

2 No right audio.

3 No audio.

4 Can’t start FMTx.

5 Can’t locate FM transmission on an FM receiver or no FM transmission.

6 Distortion on audio.

7 Poor reception on FM receive.r

8 No RDS information.

Initial fault analysis

Where possible, attempt to reproduce and verify the reported fault. Intermittent problems are likely to be

due to bad connections or broken components/solder joints. Any faults relating to poor FM transmitter

performance or frequent failure to locate usable frequencies when performing a scan are likely to be due to

some kind of antenna issues.

In handsets that utilise an antenna solution in a removable cover it is likely that the connecting interface

pins are either damaged, dirty or that the cover fits poorly perhaps due to broken tabs/latching lugs. Poor

audio fault reports may also be due to the above antenna issues.

Phoenix PC tool

Setting Up Phoenix

Required equipment;

• A Deskey security dongle for Phoenix to run.

• The latest version of Phoenix that has the FMTx 2.0 GUI installed on a PC (version 2007.21.000.27897 or

greater).

• A jig suitable for the handset.

• A cable to connect the jig/handset to the PC. Run Phoenix and select the FMTx panel.

RM-348; RM-349; RM-350

FMTx 2.0 Troubleshooting

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