User Guide

• Phone specific data package

• Phone which does not start after interrupted flash process

Steps

1. To prepare the flashing process, run Phoenix service software and log in.

2. Chose File→Manage Connections and activate No Connection. Use the up/down arrows located in the

right hand side to move it on top of the list, then click Apply.

After closing the Manage Connection window the no connection symbol is shown at the right hand bottom

corner of the screen.

3. Choose the product manually from File→Open product and click OK. Wait for the phone type designator

(e.g. RM-135) to be displayed in the status bar.

RM-135

Service Software Instructions Nokia Customer Care

Issue 1 COMPANY CONFIDENTIAL Page 2 –25