User Guide

6. Click the connection you want to activate. Use the up/down arrows located on the right hand side to move

it on top of the list, then click Apply.

Figure 17 Connections list

The connection is activated, and it can be used after closing the

Manage Connection

window.

The connection information is shown at the right hand bottom corner of the screen.

Figure 18 Connection information

7. To use the connection, connect the phone to your PC with correct service tools. Make sure the phone is

switched on, and then choose File→Scan Product .

Results

The product support module information appears in the status bar:

Figure 19 Product support module information (example from RM-1)

Installing flash support files for FPS-10

Prerequisites

• Install

Phoenix

service software.

• Install phone model specific data package for

Phoenix

• If you want to update the flash support files, they are delivered in the same installation package with

Phoenix

or newer

Phoenix

packages beginning from beginning from April 2007.

In case you want to update the MCU files, install the latest data package (see Technical Bulletins for

information on the latest one).

Normally, it is enough to install

Phoenix

and the phone-specific data package because the installation

always includes the latest flash update package files for FPS-10.

• A separate installation package for flash support files is available. The files can be updated according to

these instructions, if updates appear between

Phoenix

data package releases.

Context

If you are not using a separate installation package, you can skip this section and continue with "Updating

FPS-10 flash prommer software" (page 2–23) after installing a new phone data package.

RM-135

Nokia Customer Care Service Software Instructions

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