User Guide

iv Name the file so that you can easily identify it, and click Open.

The name of the file and its location are shown.

v To create the Request file, click Start.

vi When the file for Certificate Restore has been created, send it to Nokia as an e-mail attachment.

3. Restore Certificate.

For this procedure, you must supply +12 V to CU-4 Control Unit from an external power supply.

i Save the reply file sent by Nokia to your computer.

ii Start Phoenix service software.

iii

Choose File → Scan Product .

RM-84/99

BB Troubleshooting and Manual Tuning Guide Nokia Customer Care

Issue 1 Company Confidential Page 1–33