User Guide

nokia

CONNECTING PEOPLE

PAGE 5 (23) Approved 3.0

CMO Operations & Logistics

DJK/MGR

Training and Vendor Development

Multimedia Creation & Support CONFIDENTIAL 24.Apr.2006

3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are other instructions and data, which must be

observed. Main documentation database is

NOKIA Online with the purpose of serving different multimedia

content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as

required (see “Latest files in Support Library”). New information must be processed and implemented as soon

as possible.

When logged into NOL you can also find needed information in different folders like:

Support Library

Phones

Service Manuals

Service Bulletins

Software

Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Former NOKIA CarePoint

content, such as

• Online Troubleshooting

• Product information

• Videos – Disassembly/Assembly

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support on repair and testing:

Overview & Guides

Basic information about the

phone, features, and technologies

Disassembly & Assembly

Instructions on disassembling

and assembling the phone

Troubleshooting

Step-by-step instructions on locating

and testing the most common

problems with the phone

To reduce the server traffic we recommend downloading newest version of large files like videos, Phoenix

packages, or Service Manuals only once to distribute it internally for further use.