User Guide

Steps
1. To begin the installation, double-click the flash update file (for example, flash_update_03_183_0014.exe).
Figure 22 Flash update welcome dialog
If the same version of Flash Update package already exists, and you want to reinstall it, the previous package
is first uninstalled. Restart installation again after uninstallation.
2. If you try to downgrade the existing version to older ones, the setup will be aborted. If there is a need to
downgrade the version, uninstall newer files manually from the Windows Control Panel and then rerun the
installation.
Figure 23 Flash installation interrupted
If an older version exists on your PC and it needs to be updated, click Next to continue installation.
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Nokia Customer Care Phoenix Service Software Instructions for BB5
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