User Guide

Table of Contents
Baseband troubleshooting....................................................................................................................................3–5
Dead or jammed device troubleshooting............................................................................................................3–6
APE CPU troubleshooting.......................................................................................................................................3–7
APE memory troubleshooting...............................................................................................................................3–8
APE memorycard troubleshooting........................................................................................................................3–9
Flash programming 1 and 2............................................................................................................................... 3–10
Combo memory troubleshooting ...................................................................................................................... 3–12
Clocking troubleshooting 1 and 2 ..................................................................................................................... 3–13
APE temperature sensor troubleshooting ........................................................................................................ 3–15
General power checking troubleshooting - CMT .............................................................................................. 3–16
General power checking troubleshooting - APE............................................................................................... 3–17
Charging troubleshooting .................................................................................................................................. 3–18
Current measuring troubleshooting ................................................................................................................. 3–19
USB troubleshooting ........................................................................................................................................... 3–20
SIM card troubleshooting ................................................................................................................................... 3–21
IrDA troubleshooting .......................................................................................................................................... 3–22
FM radio troubleshooting................................................................................................................................... 3–23
GPS failure troubleshooting ............................................................................................................................... 3–24
GPS basic checks troubleshooting ..................................................................................................................... 3–25
WLAN troubleshooting........................................................................................................................................ 3–26
Hall sensor troubleshooting............................................................................................................................... 3–27
Certificate restoring for BB5 products............................................................................................................... 3–28
Power key troubleshooting................................................................................................................................ 3–33
PDA keyboard troubleshooting.......................................................................................................................... 3–34
Camera and PoC key troubleshooting ............................................................................................................... 3–35
CMT keyboard CBA keys troubleshooting.......................................................................................................... 3–36
Display module troubleshooting ....................................................................................................................... 3–37
General instructions for display troubleshooting....................................................................................... 3–37
Cover display troubleshooting...................................................................................................................... 3–39
PDA display troubleshooting......................................................................................................................... 3–40
Display buffer troubleshooting..................................................................................................................... 3–41
ALS troubleshooting....................................................................................................................................... 3–42
Cover display and cover keyboard backlight troubleshooting.................................................................. 3–44
PDA display backlight troubleshooting........................................................................................................ 3–46
PDA keyboard backlight troubleshooting.................................................................................................... 3–47
SMPS led driver troubleshooting .................................................................................................................. 3–48
Bluetooth troubleshooting................................................................................................................................. 3–49
Introduction to Bluetooth troubleshooting ................................................................................................ 3–49
Bluetooth settings for Phoenix..................................................................................................................... 3–49
Bluetooth self tests in Phoenix..................................................................................................................... 3–50
Bluetooth troubleshooting ........................................................................................................................... 3–52
Audio troubleshooting........................................................................................................................................ 3–52
Audio troubleshooting test instructions...................................................................................................... 3–52
Internal earpiece troubleshooting ............................................................................................................... 3–57
Internal digital microphone troubleshooting............................................................................................. 3–58
IHF troubleshooting....................................................................................................................................... 3–59
External microphone troubleshooting......................................................................................................... 3–60
External earpiece troubleshooting............................................................................................................... 3–61
Vibra troubleshooting.................................................................................................................................... 3–62
Baseband manual tuning guide......................................................................................................................... 3–63
RA-6
BB Troubleshooting and Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
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