User Guide

Table of Contents
Phoenix installation steps in brief........................................................................................................................3–5
Installing Phoenix...................................................................................................................................................3–6
Updating Phoenix installation..............................................................................................................................3–8
Uninstalling Phoenix..............................................................................................................................................3–9
Repairing Phoenix installation...........................................................................................................................3–11
Phone data package overview............................................................................................................................3–11
Installing phone data package...........................................................................................................................3–12
Uninstalling phone data package.......................................................................................................................3–15
Configuring users in Phoenix..............................................................................................................................3–17
Managing connections in Phoenix......................................................................................................................3–17
Installing flash support files for FPS-10.............................................................................................................3–19
Updating FPS-10 flash prommer software........................................................................................................3–22
List of Figures
Figure 6 Dongle not found.....................................................................................................................................3–6
Figure 7 Disclaimer text.........................................................................................................................................3–7
Figure 8 InstallShield Wizard Complete...............................................................................................................3–8
Figure 9 Installation interrupted..........................................................................................................................3–9
Figure 10 Remove program.................................................................................................................................3–10
Figure 11 Finish uninstallation...........................................................................................................................3–10
Figure 12 Repair program...................................................................................................................................3–11
Figure 13 Data package setup information.......................................................................................................3–13
Figure 14 Data package destination folder.......................................................................................................3–14
Figure 15 InstallShield Wizard Complete...........................................................................................................3–15
Figure 16 Uninstalling phone data package......................................................................................................3–16
Figure 17 Finishing data package uninstallation..............................................................................................3–16
Figure 18 Phoenix login.......................................................................................................................................3–17
Figure 19 New user configured..........................................................................................................................3–17
Figure 20 Select mode: Manual...........................................................................................................................3–18
Figure 21 Connections list...................................................................................................................................3–19
Figure 22 Connection information.....................................................................................................................3–19
Figure 23 Product support module information (example from RM-1)..........................................................3–19
Figure 24 Flash update welcome dialog............................................................................................................3–20
Figure 25 Flash installation interrupted............................................................................................................3–20
Figure 26 Flash destination folder......................................................................................................................3–21
Figure 27 Finish flash update..............................................................................................................................3–22
Figure 28 Prommer SW update finished............................................................................................................3–23
Figure 29 Prommer maintenance window........................................................................................................3–23
Figure 30 Flash directory window......................................................................................................................3–24
RM-10;RM-24
Service Software Instructions Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
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