User Guide

If the operating system requires rebooting, InstallShield Wizard will notify you. Select Yes... to reboot the

PC immediately and No... to reboot the PC manually afterwards.

Repairing

Phoenix

installation

Context

If you experience any problems with the service software or suspect that files have been lost, use the repair

function before completely reinstalling

Phoenix

Note: The original installation package (for example,

phoenix_service_sw_a15_2004_24_7_55.exe

)

must be found on your PC when you run the repair setup.

Steps

1. Open Windows Control Panel→Add/Remove Programs .

2. Choose Phoenix Service Software→Change/Remove .

3. In the following view, select Repair.

Figure 8 Repair program

Phoenix

reinstalls components and registers them.

The procedure is the same as when updating

Phoenix

4. To complete the repair, click Finish.

Installing phone data package

Prerequisites

• A phone-specific data package contains all data required for the

Phoenix

service software and service tools

to be used with a certain phone model.

• Check that a dongle is attached to the parallel port of your computer.

RM-208

Service Software Instructions Nokia Customer Care

Issue 1 COMPANY CONFIDENTIAL Page 3 –11