User Guide

Table of Contents
Phoenix installation steps in brief........................................................................................................................3–5
Installing Phoenix...................................................................................................................................................3–6
Updating Phoenix installation..............................................................................................................................3–8
Uninstalling Phoenix..............................................................................................................................................3–9
Repairing Phoenix installation...........................................................................................................................3–11
Phone data package overview............................................................................................................................3–11
Installing phone data package...........................................................................................................................3–12
Uninstalling phone data package.......................................................................................................................3–15
Configuring users in Phoenix..............................................................................................................................3–17
Managing connections in Phoenix......................................................................................................................3–17
Installing flash support files for FPS-8 and FPS-10...........................................................................................3–19
Updating FPS-8 and FPS-10 flash prommer software.......................................................................................3–22
Activating FPS-8....................................................................................................................................................3–23
Deactivating FPS-8................................................................................................................................................3–24
List of Figures
Figure 2 Dongle not found.....................................................................................................................................3–6
Figure 3 Disclaimer text.........................................................................................................................................3–7
Figure 4 InstallShield Wizard Complete...............................................................................................................3–8
Figure 5 Installation interrupted..........................................................................................................................3–9
Figure 6 Remove program...................................................................................................................................3–10
Figure 7 Finish uninstallation.............................................................................................................................3–10
Figure 8 Repair program.....................................................................................................................................3–11
Figure 9 Data package setup information.........................................................................................................3–13
Figure 10 Data package destination folder.......................................................................................................3–14
Figure 11 InstallShield Wizard Complete...........................................................................................................3–15
Figure 12 Uninstalling phone data package......................................................................................................3–16
Figure 13 Finishing data package uninstallation..............................................................................................3–16
Figure 14 Phoenix login.......................................................................................................................................3–17
Figure 15 New user configured..........................................................................................................................3–17
Figure 16 Select mode: Manual...........................................................................................................................3–18
Figure 17 Connections list...................................................................................................................................3–19
Figure 18 Connection information.....................................................................................................................3–19
Figure 19 Product support module information (example from RM-1)..........................................................3–19
Figure 20 Flash update welcome dialog............................................................................................................3–20
Figure 21 Flash installation interrupted............................................................................................................3–20
Figure 22 Flash destination folder......................................................................................................................3–21
Figure 23 Finish flash update..............................................................................................................................3–22
Figure 24 Flash directory window......................................................................................................................3–22
Figure 25 Prommer software update finished..................................................................................................3–23
Figure 26 Prommer Maintenance window........................................................................................................3–23
Figure 27 Box activation......................................................................................................................................3–24
Figure 28 Deactivation warning.........................................................................................................................3–24
RM-170; RM-171
Service Software Instructions Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
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