Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 (24) MGR 04.Jul.2006 CONFIDENTIAL SERVICE MANUAL Level 1&2 RM-171 RM-170 Transceiver characteristics: Band: Quad-band phone for GSM 850/900/1800/1900MHz Camera: Integrated camera 1,3 Megapixel Display: Active matrix color display with 262.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 (24) MGR 04.Jul.2006 CONFIDENTIAL TABLE OF CONTENTS Page . INTRODUCTION 3 2. GENERAL REPAIR INFORMATION 4 3. PATHFINDER FOR WORKSHOP STAFF 5 4. EXPLODED VIEW AND COMPONENT DISPOSAL 6 5. COMPONENT OVERVIEW 7 6. SPARE PARTS LIST 8 7. SERVICE TOOLS 9 8. SW-UPDATE 11 9. DISASSEMBLY INSTRUCTION 12 0. LEGEND FOR QUICK TROUBLE SHOOTER 17 .
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (24) Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (24) Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: • • • • • • • • • • • • • • • • • • • • • To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 (24) MGR 04.Jul.2006 CONFIDENTIAL 3. PATHFINDER FOR WORKSHOP STAFF This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only! In addition to the information in this Service Manual, there are several instructions and information, which have to be followed.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (24) Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (24) Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 5. COMPONENT OVERVIEW Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (24) Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 6. SPARE PARTS LIST Please exchange this page (placeholder) with latest corresponding Service Bulletins (spare parts, SWAP units and service tools) from NOL! This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis.
Page CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support (24) Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 7. SERVICE TOOLS FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use. ACF-8 Universal Power Supply is used to power FLS-4S. Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.
Page 10 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR 04.Jul.2006 CONFIDENTIAL RJ-136 Soldering Jig Lead-free Solder Wire Mandatory for lead-free products (Level 2 only). 0772040 NMP Standard Toolkit (V2) For more informations refer to the Service Bulletin (SB-011) on NOKIA Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on NOKIA Online.
Page 11 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 8. SW-UPDATE Flash Concept – (Point of Sales) To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online. Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 12 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 9. DISASSEMBLY INSTRUCTION Torx screwdriver Bit holding screwdriver SS-102 Metal tweezers Torx PLUS size 6 bit DC-plug SS-93 Dental pick 1. Needed tools: a bit holding screwdriver, a Torque 2. Press the BATTERY COVER LATCH and lift a bit the BATTERY screwdriver, a Torx PLUS size 6 bit, metal tweezers, a DC plug, COVER ASSEMBLY.
Page 13 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support 7. Separate the parts from each other. Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 8. Remove the KEYMAT from the A-COVER. 9. Undo the screws in the order shown and remove them. For 10. Unlock the UI SHIELD ASSEMBLY with the SS-93. assembly: Use the same order and a torque of 20 Ncm for re-assembly. 11. Unlock the second snap of the UI SHIELD. Service Manual E50-1 RM-170 / E50-2 RM-171 12.
Page 14 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 13. Use the SS-93 to open the snaps of the UI SHIELD. 14. Now, remove the UI SHIELD. 15. Remove the EARPIECE. 16. Carefully, open the LCD connector with the SS-93 paying attention to the surrounding components. 17. Remove the LCD. 18. Use tweezers to remove the JOYSTICK HAT. Note the right position to JOYSTICK HAT when assembling the unit.
Page 15 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 19. Unlock and remove the CAMERA MODULE with the SS-102 camera removal tool. 20. Note the right position of the CAMERA MODULE when assembling the unit. 21. Remove the 1GSM ANTENNA MODULE. 22. Gently, remove the VOLUME and FUNCTION switches using tweezers. 23. Remove the MICROPHONE avoiding bending the spring contacts. 24.
Page 16 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support 25. Remove the BATTERY COVER LATCH. Service Manual E50-1 RM-170 / E50-2 RM-171 Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 26. The disassembly procedure is now complete. Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 17 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 10. LEGEND FOR QUICK TROUBLE SHOOTER Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 18 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 11. QUICK TROUBLE SHOOTER Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 19 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 12. QUICK TROUBLE SHOOTER - ZOOMS PART 1 1.1 POWER (3) 2.1 Charging (4) 3.1 NO SERVICE (3) 4.1 SIM (3) Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 20 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 13. QUICK TROUBLE SHOOTER - ZOOMS PART 2 5.1 IHF SPEAKER (2) 6.1 KEYPAD (2) 7.1 DISPLAY (2) 8.1 MICROPHONE (2) Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 21 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 14. QUICK TROUBLE SHOOTER - ZOOMS PART 3 9.1 VOLUME (2) 10.1 FUNCTION KEYS (2) 11.1 EARPIECE (2) 12.1 CAMERA (2) Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Page 22 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support Approved 1.0 MGR CONFIDENTIAL 04.Jul.2006 15. QUICK TROUBLE SHOOTER - ZOOMS PART 4 13.1 CARD READER (1) Service Manual E50-1 RM-170 / E50-2 RM-171 Copyright © 2006 NOKIA Corporation. All rights reserved.
Approved 1.0 Page 23 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR 04.Jul.2006 CONFIDENTIAL 16. GONOGO TEST To test the Camera, Bluetooth and IRDA functionality refer to the phone User`s guide. The User´s Guide is available on www.nokia.com. Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth. Bluetooth test You need another Bluetooth device (e.g. 6230) to do a GoNoGo test.
Approved 1.0 Page 24 (24) CMO Operations & Logistics Training and Vendor Development Multimedia Creation & Support MGR 04.Jul.2006 CONFIDENTIAL 17. BATTERY TEST A battery tester lets you test the capacity of NOKIA batteries. Please refer to the actual information on NOKIA Online. http://www.astratec.co.uk/ Service Manual E50-1 RM-170 / E50-2 RM-171 http://www.cadex.com/ Copyright © 2006 NOKIA Corporation. All rights reserved.