User Guide

Issue 1 12/04 COMPANY CONFIDENTIAL 39
Copyright © 2004 Nokia. All Rights Reserved.
RAE-6/RA-4
6 - Baseband Description and Troubleshooting Nokia Customer Care
■ Top level flowchart
Start
Yes
Phone is
dead
No
Go to UI
troubleshooting
Yes
Does pc
recognize it when
connected with
USB?
No
Go to Phone is
dead
troubleshooting
Display is
distorted/colors
look strange
Go to UI
troubleshooting
Yes
No
IR doesn't
work
Go to IR
troubleshooting
Yes
No
Bluetooth is
not working
Go to Bluetooth
troubleshooting
Yes
Illumination
doesn't
work
No
Yes
Go to Illumination
troubleshooting
USB doesn't
work
No
Go to USB
troubleshooting
Yes
Keyboard
doesn't work
No
Go to UI
troubleshooting
Yes
No
Next page please
SIM does't work
No
Go to SIM
troubleshooting
Yes
D
R
A
F
T
Go to EM
troubleshooting
Go to CMT
troubleshooting
Go to APE Clock
and reset
troubleshooting