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PAGE 1 (50) Version 1.0 Approved

Nokia Mobile Phones Customer Care E&A

Technical Services Repair Concepts

Confidential

19.07.2001

Service Manual 9210

Service Level 2

Owner : Marco Wydmuch

Function : NMP Customer Care E&A Technical Services Repair Concepts

Approver : Manager Repair Concepts

Document ID :

Version/Status : 1.0 Approved

Location : Extranet IWR/PWS

programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying,

including reproducing, storing, adapting or translating, any or all of this material requires the prior

written consent of Nokia Mobile Phones. This material also contains confidential information, which may

not be disclosed to others without the prior written consent of Nokia Mobile Phones.

Change History:

Version Date Status Handled By Comments

0.1 19.07.2001 Draft Marco Wydmuch initial draft

1.0 19.07.2001 Approved Marco Wydmuch approved by Klaus Borgmann

Summary of content (50 pages)

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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 1 (50) Version 1.0 Approved Confidential 19.07.2001 Service Manual 9210 Service Level 2 Owner Function Approver Document ID Version/Status Location : : : : : : Marco Wydmuch NMP Customer Care E&A Technical Services Repair Concepts Manager Repair Concepts 1.0 Approved Extranet IWR/PWS Copyright © Nokia Mobile Phones.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 2 (50) Version 1.0 Approved Confidential 19.07.2001 Introduction The purpose of this document is to give Nokia service level 2 workshops aids to carry out service for 9210. The use of this Service Manual is only for Nokia authorized service partners additionally to other service documentation like Service Bulletins. While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 3 (50) Version 1.0 Approved Confidential 19.07.2001 Table of content 1. 2. 3. 4. 5. 6. 7. 8. Exploded View and Partslist ............................................................................................... 4 Bill of repair .............................................................................................................................. 5 Accessories .....................................................
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 4 (50) Version 1.0 Approved Confidential 19.07.2001 1. EXPLODED VIEW AND PARTSLIST Card Cover 9451767 Antenna 0660214 Antenna Pin 9517065 Plugs set 4 pcs. 9470014 Front Cover Assembly 9467043 Screws M1. 6x4 T6 6190023 CMT Display 4850177 Display Adhesive 9480568 DL2S UI with LCD’s 0201784 Phone Keymat 9794032 Screws M1.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 5 (50) Version 1.0 Approved Confidential 19.07.2001 2. BILL OF REPAIR PART NO PG 0201784 9517065 0660214 9794032 6190013 6190023 9381054 4850177 9451767 9467043 9470114 9480568 PART NAME 70 DL2S UI WITH LCDS LINDA SPARE 24 ANTENNA PIN RAE-3 36 ANTENNA TURN.900/1800MHZ GSM/PCN 44 PHONE KEYMAT DMC02629 RAE-3 11 SCREW M1.6X7 DMD01749 T6 FEZN BLK 11 SCREW M1.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 6 (50) Version 1.0 Approved Confidential 19.07.2001 3. ACCESSORIES For the list of Service Tools please refer to the Extranet document: Service Tools Level 1. General Accessories Battery Pack BLL-3 BLL-3 is a lithium ion battery with 1300 mAh capacity. Product Codes Battery Pack BLL-3 (English label) . . . . . . 0670290 Battery Pack BLL-3 (French label) . . . . . .
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 7 (50) Version 1.0 Approved Confidential 19.07.2001 Fast Travel Charger ACP-9 Operating within the voltage range 90 V...264 V AC (50 Hz...60 Hz), the Fast Travel Charger is practically current independent in normal office and household use. Like the standard charger, it is compatible with all battery options and is available for different wall sockets.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 8 (50) Version 1.0 Approved Confidential 19.07.2001 Data Cable DLR-2 RS-232 Data cable DLR-2 to be used for PC connectivity and fax mode. Connected between PC serial port and transceiver system connector.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 9 (50) Version 1.0 Approved Confidential 19.07.2001 Memory Card DTS-16 The PDA includes a synchronous serial interface that is compatible with the Multimedia Card Bus (MMC) Protocol. The MMC is a changeable Flash or ROM memory card with variable memory size, DTS-16 memory capacity is 16Mbytes The MMC connector is located on the BS8 Module. Note: The same part is used for RAE-2 communicator.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 10 (50) Version 1.0 Approved Confidential 19.07.2001 Portable Accessories Audio Headset HDC-8L The audio headset can be used for normal voice calls instead of the PC audio.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 11 (50) Version 1.0 Approved Confidential 19.07.2001 Mobile Charger LCH-9 Charging adapter for car environment; Input voltage 9...32 V Output voltage 7.8 V /+1.4V/–1.0V) Charger type Switching mode power supply Operation quick charge (< 0.5-2.5 h), trickle charge Protection input fused, output current limit Green LED indicating input voltage on Weight Appx.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 12 (50) Version 1.0 Approved Confidential 19.07.2001 Belt Clip BCH-17 Used to carry the phone on belt. Installation Belt clip is fixed to belt. The counterpiece is fixed to B cover of the transceiver. The belt part is equipped with a latch to ensure firm retention and easy removal.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 13 (50) Version 1.0 Approved Confidential 19.07.2001 Carry Case CBR-44 Used to carry the phone on belt. Product Code Carry Case CBR-44 . . . . . . . .
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 14 (50) Version 1.0 Approved Confidential 19.07.2001 Office Use Accessories Desktop Stand DCH-10 The desktop stand DCH-10 is designed for calendar data synchronization between a PC and a Communicator with a button press. The front slot holds and charges the phone, and the rear slot holds and charges a spare battery. The desk stand includes red and green LEDs to show the status of the spare battery charging in the rear slot.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 15 (50) Version 1.0 Approved Confidential 19.07.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 16 (50) Version 1.0 Approved Confidential 19.07.2001 Advanced Active Car Holder CRM-1 The holder for the mobile phone is attached to the vehicle’s interior in a convenient position using the swivel mount HHS-13. The mounting is secured with a screw (included with HHS-13). The cable with the plug-in connector from CRM-1 connects to the PHONE socket in HFU-2. (The other cable from CRM-1 connects to the external antenna.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 17 (50) Version 1.0 Approved Confidential 19.07.2001 Swivel Mount HHS-13 HHS-13 offers two installation methods for the holder CRM-1. Either use all components to make a swivel mount, or use the flat mounting plate for a fixed position. Product Code Swivel Mount HHS-13 0620055 View of HHS-13 Mounting plate MKU-1 The handsfree unit HFU-2 can be attached to the vehicle interior using the mounting plate MKU-1.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 18 (50) Version 1.0 Approved Confidential 19.07.2001 Advanced HF Unit HFU-2 The handsfree unit HFU-2 enables the phone to operate in handsfree mode and it is attached to the vehicle interior using the mounting plate MKU-1.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 19 (50) Version 1.0 Approved Confidential 19.07.2001 Power Cable PCH-4J The power cable connects to the DC socket in HFU-2 and to the vehicle’s power supply. See section ”Installation” for more information. Product Code Power Cable PCH-4J 0730055 View of PCH-4J Handsfree Microphone HFM-8 The microphone connects to the MIC socket in HFU-2. Twist the plug clockwise to lock firmly in place.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 20 (50) Version 1.0 Approved Confidential 19.07.2001 External HF Speaker HFS-12 The external HF speaker connects to the SPEAKER socket in HFU-2. Twist the plug clockwise to lock firmly in place. Product Code External HF speaker HFS-12 0692008 View of HFS-12 Handset HSU-1 (not included) The handset HSU-1 offers more privacy during a call. It connects to the DATA/ HANDSET socket in HFU-2.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 21 (50) Version 1.0 Approved Confidential 19.07.2001 4. DISASSEMBLY/ASSEMBLY INSTRUCTIONS Attention: Before starting this procedure you must take care of ESD precautions like being in your ESDarea and connecting your armwrist. 1. Remove the Cover Label carefully with tweezers. Take care not to scratch the cover. Remove the two screws with driver Torx T6. 2.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 22 (50) Version 1.0 Approved Confidential 19.07.2001 5. Unplug the Coax Connector. 6. Open the two screws at the top of the display and protect the display with a foil against dust and scratches. If you don’t want to change the CMTDisplay continue with step 7. 6.1 If you want to change the CMTDisplay to have to open the two metalclips at the bottom side of the display. 6.2 Carefully open the display connector X007.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 23 (50) Version 1.0 Approved Confidential 19.07.2001 6.3 Take care of the guiding pin of the display. This is also the first step when replacing the display. 7. Open the System Connector with your fingers. Let the two other SMDConnectors closed. 8. 9. Press back the whole UI/Module DL2S carefully with your thumbs. Note that the PDA-Display is fixed with selfadhesive tape to the Screenframe.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 24 (50) Version 1.0 Approved Confidential 19.07.2001 10. It is important that the Coax Cable is guided like in the photo. Otherwise it can be damaged easily when assembling the module. 11. When assembling the unit you start with putting the UI/Module into the Screenframe. Remember also to check or to use a new Display Adhesive. 12. Put the Connector Flex into its guidance. Please be careful not to destroy the flex. 13.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 25 (50) Version 1.0 Approved Confidential 19.07.2001 14. Plug-in the System Connector through slightly pressing it down with one finger. 15. Plug-in the Coax Connector. 16. Set up your torquedriver with 16 Ncm as seen in the picture. Please do not underestimate the use of the right torque. It avoids damaging the threads and ensures that all the screws are tightened constantly. 17.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 26 (50) Version 1.0 Approved Confidential 19.07.2001 18. Replace the phone keypad. 19. Begin the replacement of the A-Cover from the antenna side on. 20. Make again sure that the Connector Flex and the Flex Cover is under the A-Cover. 21. Tighten the screws with 16 Ncm and replace the Cover Label.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 27 (50) Version 1.0 Approved Confidential 19.07.2001 22. To complete your service actions please do the functional testing. You may have to adjust the brightness and contrast of the PDA-Display in the “control panel” when you changed the UI/Module. 23. The final GoNoGo test verifies that the electrical specifications of the product will be fulfilled.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 28 (50) Version 1.0 Approved Confidential 19.07.2001 5. BACKUP OF USER DATA AND APPLICATIONS To back up and restore user data to and from the multi media card (MMC) Note: WinTesla service software can only save the user/phone settings (ringing tone, profile settings…etc.) and not the user data (phone book, calendar entries, etc.) You have to save the user data to the memory card or PC-Suite.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 29 (50) Version 1.0 Approved Confidential 19.07.2001 6. SW-UPDATE SW-Update with FLS-4 is currently under construction and will be updated as soon as possible. This is the update procedure for FPS-8 Flashbox.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts Service Manual 9210 Level 2 PAGE 30 (50) Version 1.0 Approved Confidential 19.07.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 41 (50) Version 1.0 Approved Confidential 19.07.2001 7. USER INTERFACE LAYOUT Coax Cable Antenna Pin Coax Connector X007 Don’t touch the contacts with your fingers.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 42 (50) Version 1.0 Approved Confidential 19.07.2001 8. TROUBLESHOOTING 8.1 NO CHARACTERS ON CMT LCD CMT LCD faulty Check connector X007and X001. - connection - optical condition - mechanical condition - corrosion Display Yes ok? No CMT LCD or LCD Flex probably damaged. Replace LCD.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 43 (50) Version 1.0 Approved Confidential 19.07.2001 8.2 No PDA LCD function PDA LCD faulty Check connector X001, X002 and X003. - connection - optical condition - mechanical condition - corrosion Check that PDA display is not mechanically damaged, i. e. pixels missing.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 44 (50) Version 1.0 Approved Confidential 19.07.2001 8.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 45 (50) Version 1.0 Approved Confidential 19.07.2001 8.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 46 (50) Version 1.0 Approved Confidential 19.07.2001 8.5 No service No service No service Yes with ext.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 47 (50) Version 1.0 Approved Confidential 19.07.2001 8.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 48 (50) Version 1.0 Approved Confidential 19.07.2001 9. ESD PROTECTION REQUIREMENTS Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or armwrist.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 49 (50) Version 1.0 Approved Confidential 19.07.2001 10. SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-proved and has the possibility to give vavuable feedback of the fault symptom through a structured form. Please refer to the Extranet document Service Notes for faulty NMP transceiver to get further information.
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Nokia Mobile Phones Customer Care E&A Technical Services Repair Concepts PAGE 50 (50) Version 1.0 Approved Confidential 19.07.2001 11. GONOGO TESTER The Acterna/Wavetek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone. Please refer to the actual information in the Nokia Care Point Extranet within the Partner Websites (IWR/PWS). 12. BATTERYTESTER The Astratec battery tester lets you test the capacity of Nokia batteries.