CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 1 (17) Repairhints Version 2.0 Approved 13.03.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 2 (17) Repairhints Version 2.0 Approved 13.03.2002 General - How to use this document Place the schematics behind this manual. Now you are able to follow these specifictions with graphical layouts and it is easier for you to find the components and measuring points. - General handling All screws must be screwed with a torque of 16Ncm. If a higher torque is used, the cover might be damaged.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 3 (17) Repairhints Version 2.0 Approved 13.03.2002 IMPORTANT: This document is intended for use by authorized NOKIA service centers only. The purpose of this document is to provide some further service information for Communicator 9210. It contains a lot of collected tips and hints to find failures and repair solutions easily. It also will give support to the inexperienced technicians.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 4 (17) Repairhints Version 2.0 Approved 13.03.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 5 (17) Repairhints Version 2.0 Approved 13.03.2002 Flash faults PDA does not start/ or Phone backlight is blinking. PDA backlight is working but nothing on PDA display. Note! If the communictator does not boot up after connecting the battery, pay attention to the Phone display.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 6 (17) Repairhints Version 2.0 Approved 13.03.2002 D354 Serial Flash faults - SW update not successful (Set Phone power on) - PDA hangs up - Error messages appears on PDA display - If, at the end of flash update, the message “Set phone power on” appears on display (Flash IDs must be correct; see picture at chapter Flash faults), probably the D354 Serial Flash is faulty and has to be changed.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 7 (17) Repairhints Version 2.0 Approved 13.03.2002 Flash menu with modified RAE3.ini file Choose Erase Only to reset the flash D353 - After erasing the emulated eeprom, part of the XIP flash D353, the display shows contact service. Now flash the phone without marking erase only.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 8 (17) Repairhints Version 2.0 Approved 13.03.2002 PDA display dark CCFT Lamp and Piezo unit faulty - If the PDA starts up (startup logo is seen), but the illumation is off, probably the piezo is broken or the backlight circuit is faulty. Check Piezo_in frequency around 135kHz (Vpp = 10 VAC) at L151 and Feedback frequency around 135kHz (Vpp = 2.7 VAC) at R158.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 9 (17) Repairhints Version 2.0 Approved 13.03.2002 Connection with any kind of accessory not possible Accessory set If the communicator does not connect to any kind of accessory it can be possible that the flash D353 has been changed or the EEPROM has been erased without making an Accessory Set. Open under WinTesla menu Software/ Set Factory values/ and set Accessory than try to connect the phone again.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 10 (17) Repairhints Version 2.0 Approved 13.03.2002 G800 SHF oscillator faulty RF faults G800 SHF oscillator faulty Use WinTesla to set phone to EGSM I/Q tuning mode (Menu: Tuning/ TX I/Q) Check TX-Spectrum (Center 902 MHz) OK G800 SHF oscillator OK nOK Lift R808 and check Vsynte (VSYN2/VCC) = 2.7 VDC on Hagarside`s pad nOK Check Vsynte (VSYN2/VCC) = 2.8 VDC at R808 OK nOK Check N100 CCONT and N505 HAGAR OK Check VC = 2.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 11 (17) Repairhints Version 2.0 Approved 13.03.2002 N505 HAGAR faulty - Check VTCXO (VXO) = 2.8 VDC at C553. If not ok, check N100 CCONT. Check 26MHz (Vpp = 800mV AC) at R835, frequency deviation ±100Hz (See picture below). If not ok, check G830 oscillator circuit.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 12 (17) Repairhints Version 2.0 Approved 13.03.2002 - Check Vmod (VTX) = 2.8V at R700. If not ok, check N100 CCONT. Check TXC (TX active) at power level 5 (picture 1) and at power level base (picture 2) at R792. If not ok, check N200 COBBA. - Check SCLK at J501, SDATA at J500 and SENA at J502. (See picture below) If one or all three signals are not ok, probably the D300 MADLINDA is faulty.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 13 (17) Repairhints Version 2.0 Approved 13.03.2002 N505 HAGAR faulty N505 HAGAR faulty Set phone to local mode, EGSM, Ch: 60 nOK Check VTCXO (VXO) = 2.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 14 (17) Repairhints Version 2.0 Approved 13.03.2002 Mechanical faults Coaxial cable crushed - When assembling the RAE-3 communicator pay attention to the coaxial cable. Be very carefull when closing the back cover. Make sure that the coaxial cable is routed correctly as shown in figure 3 and 4 below. If the routing is not correct the coaxial cable can be crushed (Figure 1 and 2 below).
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 15 (17) Repairhints Version 2.0 Approved 13.03.2002 PDA display change - When the changing of the PDA display is necessary be very carefull when closing the metal clips of the changed PDA display. You may slip down and scratch the PCB or may lift some components, e.g. L051 (SCLK for display). See pictures below. A good solution is the use of a small sidecutter for bending the clips down gently.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 16 (17) Repairhints Version 2.0 Approved 13.03.2002 Assembling-dissassembling notes A-Cover snaps damaged Be careful when disassembling the A-Cover because it is possible to damage the snaps of the A-Cover. In this case the A-cover must always be changed. (See pictures below). Damaged OK Flex cover assembling When assembling the BL8 modul do not press the µBGAs while connecting because the components could be damaged.
CONFIDENTIAL RAE-3 Customer Care Europe & Africa SCCE Training Group 17 (17) Repairhints Version 2.0 Approved 13.03.2002 Change History Originator Status Draft Version 0.1 Date 02.10.2001 Comment First version for the repair group Approved 1.0 30.10.2001 First approved version Draft 1.5 01.03.2002 CC Training Group Draft 1.7 11.03.2002 Chapter Flash faults comments changed, information MMC modified Comments of Repairgroup added CC Training Group Approved 2.0 13.03.
