User Guide

NHM-4
CCS Technical Documentation
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Update Installation of Phoenix
If you already have the Phoenix Service SW installed on your computer,
sooner or later there will be need to update it when new versions are released.
Please note that very often the Phoenix Service SW and the Phone Specific
Data Package for Phoenix come in pairs, meaning that certain version of
Phoenix can only be used with certain version of Data Package. Always use
the latest available versions of both. Instructions can be found in phone model
specific Technical Bulletins.
To update the Phoenix you need to take exactly the same steps as when
installing it for the first time.
• Download the installation package to your computer hard disk
• Close all other programs
• Run the application file (e.g. nhm7_npe4_npe9_03_55_000.exe)
• Dongle driver version will be checked and if need be, updated
• After reboot installation starts automatically
• Newer version of Phoenix will be installed
When you update the Phoenix from old to new version (e.g. update from 3.40
to 3.55), the update will take place automatically without uninstallation
If you try update the Phoenix with the same version that you already have (e.g.
3.55 to 3.55) you are asked if you want to uninstall the version of Phoenix you
have on your PC. Answer “OK” to uninstall Phoenix, “Cancel” if you don’t want
to uninstall.
If you try to install an older version (e.g. downgrade from 3.55 to 3.40) installa-
tion will be interrupted.
Always follow the instructions on the screen
.