nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 1 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 nokia 8800/8801 RM-13/RM-33 Transceiver characteristics: • Band: - 8800 RM13: Tri-band phone for GSM 900/1800/1900MHz - 8801 RM-33: Tri-band phone for GSM 850/1800/1900MHz • Camera: Integrated SVGA camera 0,5 Megapixel • Display: Active matrix color display with 262.
nokia PAGE 2 (23) CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany Approved 2.0 MGR CONFIDENTIAL 15.7.2005 TABLE OF CONTENT Page 1. INTRODUCTION...................................................................................................................................................................................3 2. GENERAL REPAIR INFORMATION....................................................................................................
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 3 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 4 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: o To familiarize oneself with NOKIA product read the tutorials or user guide on www.NOKIA.com -->Support--> Phones, by selecting the Phone Model.
nokia PAGE 5 (23) CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany Approved 2.0 MGR CONFIDENTIAL 15.7.2005 3. PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 6 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual 8800/8801 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 7 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 5. SPARE PARTS OVERVIEW Service Manual 8800/8801 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 8 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 6. SPARE PARTS LIST Please exchange this page (placeholder) with latest corresponding Service Bulletins (spare parts, SWAP units and service tools) from NOL! This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 9 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 7. SERVICE TOOLS FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use. ACF-8 Universal Power Supply is used to power FLS-4S. Internal Battery BL-5X Inserted under the back cover, this Li-Ion 600 mAh battery provides power in a lightweight package.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 10 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 Test Pins for Flash Adapter SF-29 RJ-87 Soldering Jig Lead-free Solder Wire Mandatory for lead-free products (Level 2 only). 0772040 NMP Standard Toolkit NOKIA opening tool SRT-6 NOKIA No. 0770431 Tonichi torque driver NOKIA No.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 11 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 8. SW-UPDATE Flash Concept – (Point of Sales) To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 12 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 9. DISASSEMBLY INSTRUCTIONS 1.) You need the following tools. 2.) Always protect the window with a plastic film. 3.) Remove the Battery Cover. 4.) Unscrew the four Torx size 6 plus screws in the shown order. Mind the different screw lengths. For Assembly use the reverse order and the following torques: For M1.6x4.1: 17Ncm, for 1.6x7.5: 25Ncm.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 13 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 9.) Once removed, the Microphone can’t be reused again. 10.) Unlock and remove the SIM Retainer. 11.) Pull up the A-Cover. Mind the Flex foil’s components. 12.) Open the first flex connector of the Engine Module with the SRT-6. 13.) Open the second flex connector and remove the Engine Module. 14.) Peel of the Bottom Flex carefully. 15.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 14 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 17.) Peel of the Backplate slowly. 18.) Unscrew four Torx size 4 Plus screws in the shown order. For Assembly use the reverse order and a torque of 17 Ncm. Always use new screws. 19.) Remove the UI Cover. 20.) Protect the inner side window and the LCD with a plastic film. 21.) Carefully lever out the Camera Module with the SRT-6. 22.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 15 (23) Approved 2.0 MGR CONFIDENTIAL 25.) Carefully lift up the Main Flex. 26.) Peel of the Main Flex. 27.) Release the Springs from the middle pin first. 28.) Release the end loop of the Springs. For assembly only ! For assembly only ! 29.) Mind the correct positioning of the Springs. Place the lower Spring first. 30.) Now place the upper Spring. 15.7.2005 For assembly only ! 31.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 16 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 10. LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only marked components ( e.g. I002 ) can be changed. The start point of repair activities regarding the appeared fault symptoms.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 17 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 11. QUICK TROUBLE SHOOTER PART 1 Service Manual 8800/8801 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 18 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 12. QUICK TROUBLE SHOOTER PART 2 Service Manual 8800/8801 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.
nokia PAGE 19 (23) CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany Approved 2.0 MGR CONFIDENTIAL 15.7.2005 13. CAMERA GONOGO TEST Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth. • Open the Slide Cover • Press the • From Home Menu, press the up button • Press Capture to take a photo button to reach the Home Menu . This Image will be saved to Gallery into the Photos folder automatically.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 20 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 14. BLUETOOTH Bluetooth test You need another Bluetooth device (e.g. 6230) to do a GoNoGo test. Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be not more than 5m from each other. Reference unit, Bluetooth activated Test unit Settings on the test unit: • Open the Slide Cover.
nokia PAGE 21 (23) CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany Approved 2.0 MGR CONFIDENTIAL 15.7.2005 15. GONOGO TEST After the optical check, a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual information on NOKIA Online. When using delivered tester support files, take care of the right setup according to the tester type and product type.
nokia CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany PAGE 22 (23) Approved 2.0 MGR CONFIDENTIAL 15.7.2005 17. FORWARDING OF REPAIRS When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend using the offered swap phone cartons as described in Spare Parts SB-004. Always Protect the window with a protection film. Put the unit under the stretch film. Add repair documentation e.g.
nokia PAGE 23 (23) CONNECTING PEOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany Approved 2.0 MGR CONFIDENTIAL 15.7.2005 18. ESD PROTECTION REQUIREMENTS Please refer to the NOKIA Online document Service Supplier Requirements in folder General instructions. USE Conductive bags and boxes USE ESD compatible service tools USE Conductive wastebaskets USE ESD gloves when handling PWBs/PCBs USE Cleaning material without changing el.
