nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support RM-13 PAGE 1 (21) Approved 4.
nokia PAGE 2 (21) CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support CONFIDENTIAL Approved 4.0 MGR 4 August 2006 TABLE OF CONTENT Page 1. INTRODUCTION ...........................................................................................................................................................3 2. GENERAL REPAIR INFORMATION......................................................................................
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 3 (21) CONFIDENTIAL Approved 4.0 MGR 4 August 2006 1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 4 (21) CONFIDENTIAL Approved 4.0 MGR 4 August 2006 2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: o To familiarize oneself with NOKIA product read the tutorials or user guide on www.NOKIA.com -->Support--> Phones, by selecting the Phone Model.
nokia PAGE 5 (21) CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support CONFIDENTIAL Approved 4.0 MGR 4 August 2006 3. PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 6 (21) CONFIDENTIAL Approved 4.0 MGR 4 August 2006 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 7 (21) CONFIDENTIAL Approved 4.0 MGR 4 August 2006 5. SPARE PARTS OVERVIEW Service Manual 8800 / 8801 Level 1&2 Copyright © 2005-2006 NOKIA Corporation. All rights reserved.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 8 (21) CONFIDENTIAL Approved 4.0 MGR 4 August 2006 6. SPARE PARTS LIST Please exchange this page (placeholder) with latest corresponding Service Bulletins (spare parts, SWAP units and service tools) from NOL! This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 9 (21) CONFIDENTIAL Approved 4.0 MGR 4 August 2006 7. SERVICE TOOLS FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use. ACF-8 Universal Power Supply is used to power FLS-4S.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 10 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 SF-29 POS Flash Adapter is used in POS (Point of Sales) environment for software updating. It provides controlled supply voltage and necessary connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 11 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 8. SW-UPDATE Flash Concept – (Point of Sales) To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 12 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 9. DISASSEMBLY INSTRUCTIONS 1.) You need the following tools. 2.) Always protect the window with a plastic film. 3.) Remove the Battery Cover. 4.) Unscrew the four Torx size 6 plus screws in the shown order. Mind the different screw lengths.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 13 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 9.) Once removed, the Microphone can’t be reused again. 10.) Unlock and remove the SIM Retainer. 11.) Pull up the A-Cover. Mind the Flex foil’s components. 12.) Open the first flex connector of the Engine Module with the SRT-6. 13.) Open the second flex connector and remove the Engine Module. 14.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 14 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 17.) Peel of the Backplate slowly. 18.) Unscrew four Torx size 4 Plus screws in the shown order. For Assembly use the reverse order and a torque of 17 Ncm. Always use new screws. 19.) Remove the UI Cover. 20.) Protect the inner side window and the LCD with a plastic film. 21.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 15 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 25.) Make sure that the SS-93 is moved between the Keymat and the Domesheet. 26.) Move the SS-93 along the right edge and fix the Keymat on the left side with your thumb… 27.) … till the Keymat flips out. 28.) Remove the Keymat. 29.) Carefully lift up the Main Flex. 30.) Peel of the Main Flex. 31.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 16 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 For assembly only ! For assembly only ! 33.) Mind the correct positioning of the Springs. Place the lower Spring first. 34.) Now place the upper Spring. For assembly only ! 35.) Check the correct functionality of the Springs. Service Manual 8800 / 8801 Level 1&2 Copyright © 2005-2006 NOKIA Corporation.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 17 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 10.LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only marked components ( e.g. I002 ) can be changed.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 18 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 11.QUICK TROUBLE SHOOTER PART 1 Service Manual 8800 / 8801 Level 1&2 Copyright © 2005-2006 NOKIA Corporation. All rights reserved.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 19 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 12.QUICK TROUBLE SHOOTER PART 2 Service Manual 8800 / 8801 Level 1&2 Copyright © 2005-2006 NOKIA Corporation. All rights reserved.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 20 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 13.GONOGO TEST To test the Camera and Bluetooth functionality refer to the phone User’s guide. The User’s Guide is available on www.nokia.com Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth. Bluetooth test You need another Bluetooth device (e.g.
nokia CONNECTING PEOPLE Customer and Market Operations OL Training and Vendor Development Bochum / Germany Multimedia Creation & Support PAGE 21 (21) Approved 4.0 MGR CONFIDENTIAL 4 August 2006 14.BATTERY TEST A battery tester lets you test the capacity of NOKIA batteries. Please refer to the actual information on NOKIA Online. http://www.astratec.co.uk/ Service Manual 8800 / 8801 Level 1&2 http://www.cadex.com/ Copyright © 2005-2006 NOKIA Corporation. All rights reserved.
