User Guide

Baseband manual tuning guide
Certificate restoring for BB5 products
Context
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
Flash the phone with the latest available software using FPS-10.
Create a request file.
Send the file to Nokia by e-mail. Use the following addresses depending on your location:
APAC: sydney.service@nokia.com
CHINA: repair.ams@nokia.com
E&A: salo.repair@nokia.com
AMERICAS: fls1.usa@nokia.com
When you receive a reply from Nokia, carry out certificate restoring.
Tune the phone completely.
Note: SX-4 smart card is needed.
If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
Phoenix
service software v 2004.39.7.70 or newer.
The latest phone model specific
Phoenix
data package.
PKD-1 dongle
SX-4 smart card (Enables BB5 testing and tuning features)
FPS-10 flash prommer
Flash update package 03.18.004 or newer for FPS-10 flash prommer
CU-4 control unit
USB cable from PC USB Port to CU-4 control unit
Phone model specific adapter for CU-4 control unit
PCS-1 cable to power CU-4 from external power supply
XCS-4 modular cable between flash prommer and CU-4
Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
Steps
1. Program the phone software.
i Start
Phoenix
and login. Make sure the connection has been managed correctly for FPS-10.
ii Update the phone MCU software to the latest available version.
If the new flash is empty and the phone cannot communicate with
Phoenix
, reflash the phone.
iii Choose the product manually from FileOpen Product , and click OK.
Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.
RM-164
BB Troubleshooting and Manual Tuning Guide
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