User Guide

CONFIDENTIAL
4 (20)
Customer Care Europe & Africa NHM-7 / NPM-9 Repairhints
SCCE Training Group Version 2.0 Approved
 2002 Nokia Mobile Phones
Date 13.05.2002
© NMP 2002
Checked by:
SCCE Training Group
Approved by:
SCCE
Contents
PREFACE 2
General 2
Introduction 3
CHAPTER 1 PHONE DOES NOT SWITCH ON 5
CHAPTER 2 PHONE SWITCHES ITSELF OFF 8
CHAPTER 3 FLASH UPDATE NOT POSSIBLE 9
CHAPTER 4 CONTACT SERVICE FAULTS 10
CHAPTER 5 SIMCARD FAULTS 11
CHAPTER 6 AUDIO FAULTS 12
CHAPTER 7 CHARGING FAULTS 13
CHAPTER 8 USER INTERFACE FAULTS 14
CHAPTER 9 NO SERVICE 15
CHANGE HISTORY 20