User Guide

CCS Technical Documentation
Issue 2 11/02 ¤Nokia Corporation Page 3
Service Software Phoenix
Note: Please refer to the Service Concepts section to check the correct way to connect
the cables.
Phoenix Installation Steps in Brief
These are the basic steps to install the Phoenix
• Install the Phoenix Service SW
• Install the Data Package for Phoenix (product specific data and flash update
package)
• Manage connection settings (depends on the tools you are using)
• Update FPS-8 SW (if you use FPS-8)
• Activate FPS-8
• Update JBV-1 Docking Station SW (only when needed)
• The flash update files are delivered with then Phoenix Data Package so unless you
want to use certain version of this package, separate installation package is not
needed anymore. If you want to use it, it should be installed after connection
management, before FPS-8 update.
Please refer to Technical Bulletins for more information concerning phone model
specific service tools and equipment setup.
Phoenix Service SW
Before Installation
• Check that a Dongle is attached to the parallel port of your computer.
• Download the installation package (e.g.
nhl2na_nhm4_nhm7_nhm8_npe4_npl1_npm9_03_72_002.exe) to your com-
puter (e.g. C:\TEMP)
• Close all other programs
• Run the application file (e.g.
nhl2na_nhm4_nhm7_nhm8_npe4_npl1_npm9_03_72_002.exe) and follow
instructions on the screen
• Administrator rights may be required to be able to install Phoenix depending on
the Operating System
• If dongle driver is installed or updated, you need to reboot your PC before the
installation can continue.
• If uninstalling or rebooting is needed at any point, you will be prompted by the
Install Shield program.
If at any point during installation you get this message, “Dongle is not found and instal-
lation can´t continue”, the possible reasons may be a defective or too old PKD-1Dongle
(five digit serial number Dongle when used with FPS-8 Prommer) or that the FLS-4S POS
Flash Dongle is defective or power is not supplied by external charger.
Check the COM/parallel ports used first! After correcting the problem Installation can be
restarted.