User Guide

CCS Technical Documentation
Issue 2 11/02 ¤Nokia Corporation Page 37
Figure 11: Choosing the correct product code
Usually the electronic product code inside the device gives you the correct files to update
into the phone. There is one exception to this rule. Exchange units can be updated with
other SW than the one mentioned in the product code field.
Alternatives:
• In normal customer SW update case just press OK and SW update starts.
• In case you are updating the exchange unit to give it to the customer, choose
from the product code list the variant customer has. It has to be the same which
was in the original device of the customer. See Appendix in the end for this doc-
ument for further info in Exchanging customers phone.
If you chose to save settings you will see the following windows as all customer settings
and all user data is saved.
Figure 12: Saving settings progress bar.
Figure 13: Window where you can see that all used data has been successfully saved.