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Service Manual

RM-140 (Nokia 7390)

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Part No: 9250831 (Issue 1)

Nokia Customer Care

COMPANY CONFIDENTIAL

Summary of content (252 pages)

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RM-140 Amendment Record Sheet Nokia Customer Care Amendment Record Sheet Amendment No Original issue Page ii Date 10/2006 Inserted By Comments J Bryman COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Copyright Nokia Customer Care Copyright Copyright © 2006 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
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RM-140 Warnings and cautions Nokia Customer Care Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
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RM-140 For your safety Nokia Customer Care For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Care and maintenance Nokia Customer Care Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
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RM-140 ESD protection Nokia Customer Care ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD.
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RM-140 Battery information Nokia Customer Care Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
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RM-140 Company Policy Nokia Customer Care Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
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RM-140 Nokia 7390 Service Manual Structure Nokia Customer Care Nokia 7390 Service Manual Structure 1 General information 2 Parts and layouts 3 Service Software Instructions 4 Service Tools and Service Concepts 5 Disassembly and reassembly instructions 6 BB Troubleshooting and Manual Tuning Guide 7 RF troubleshooting 8 System Module 9 Schematics Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 General information Nokia Customer Care Table of Contents Product selection....................................................................................................................................................1–5 Phone features........................................................................................................................................................1–5 Software and User interface features......................................................................
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RM-140 General information Nokia Customer Care Product selection RM-140 (Nokia 7390) is a WCDMA/GSM dual mode phone, supporting WCDMA 2100 (UMTS) and EGSM900/1800/1900 bands.
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RM-140 General information Nokia Customer Care • Power on/off key Hardware features • 3-megapixel camera landscape mode and 8x digital zoom • VGA camera for video calls • Mini USB port • AV connector • 2 mm charger plug interface • Bluetooth • USB • FM radio • MP3 player • Internal vibrator • Plug-in SIM (1.8 V and 3.0 V) • Real time clock RF features • WCDMA 2100 • GSM/EDGE 900/1800/1900 • EDGE: Class 11 • GPRS: Class 11 • HSCSD • CSD Software and User interface features Software features • ISA OS 8.
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RM-140 General information Messaging Nokia Customer Care • Multimedia messaging: MMS for creating, receiving, editing, and sending videos and pictures with AMR voice clips • Email: Supports SMTP, POP3, IMAP4, and APOP protocols. Support for attachments (view jpeg, 3gp, MP3, .ppt, .doc, excel, and .
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RM-140 General information Nokia Customer Care • Nokia Headset HS-60 • Nokia Connectivity Cable DKE-2 • User Guide Table 1 Battery and chargers Type Name Note: This phone is charged through the smaller Nokia standard interface (2.0 mm plug). The 3.5 mm standard charger can be used together with the CA-44 charger adapter. AC-3 Compact charger AC-4 Travel performance charger BP-5M Battery 900 mAh Li-Ion CA-44 Charger adapter (from 3.
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RM-140 General information Nokia Customer Care Type Name HS-4W Wireless boom headset HS-50W Wireless headset HS-51W Wireless headset HS-52W Wireless headset HS-57W Wireless headset HS-58W Wireless headset HS-59W Wireless headset HS-60 Fashion stereo headset (wired) Table 4 Memory Type Name DKE-2 USB cable MU-22 1 GB µSD card MU-26 128 MB µSD card MU-27 256 MB µSD card MU-28 512 MB µSD card MU-37 2 GB µSD card Specifications General specifications Unit RM-140 Transceiver wi
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RM-140 Parts and layouts Nokia Customer Care Table of Contents Exploded view.........................................................................................................................................................2–5 Spare parts overview.............................................................................................................................................2–6 Mechanical parts list...........................................................................................
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RM-140 Parts and layouts Nokia Customer Care Mechanical parts list Table 5 Mechanical parts list Note: For product codes and variants, please refer to the latest Service bulletin. ITEM QTY PART NAME Comment I001 1 UPPER B-COVER Assembly I002 4 SCREWS M1.4 X 3.
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RM-140 Parts and layouts Nokia Customer Care ITEM QTY PART NAME A4 1 LOWER C-COVER ASSY(I204 - I207) I204 1 EL DOME SHEET I205 1 LOWER FLEX ASSEMBLY I206 1 LOWER C-COVER I207 1 CLAPTON EMC MICROPHONE A5 1 1TM LIGHT SWAP PACKAGE(I208 - I212) I208 I209 1 1 Comment RF SHIELDING LID Must be replaced after disassembly BB SHIELDING LID Must be replaced after disassembly Must be replaced after disassembly I210 1 HWA SHIELDING LID I211 1 1TM LIGHT SWAP PWB I212 1 TYPE LABEL I21
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RM-140 Parts and layouts Nokia Customer Care Swap phones N7390 RM-140 SWAP PHONE E&A BLACK BRONZE N7390 RM-140 SWAP PHONE RSA BLACK BRONZE N7390 RM-140 SWAP PHONE FRA BLACK BRONZE N7390 RM-140 SWAP PHONE TUR BLACK BRONZE N7390 RM-140 SWAP PHONE ISR BLACK BRONZE N7390 RM-140 SWAP PHONE UAE BLACK BRONZE N7390 RM-140 SWAP PHONE RUS BLACK BRONZE N7390 RM-140 SWAP PHONE UKR BLACK BRONZE N7390 RM-140 SWAP PHONE BLR BLACK BRONZE N7390 RM-140 SWAP PHONE E&A POWDER PINK N7390 RM-140 SWAP PHONE RSA POWDER PINK N739
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RM-140 Parts and layouts Nokia Customer Care Component parts list Table 8 Replaceable component parts Note: For product codes, please refer to the latest Service bulletin. Item Side XY Object Name A2200 T I5 BB SHIELD ASSEMBLY A3300 T M5 HWA SHIELD ASSEMBLY A7500 T F5 RF SHIELD ASSEMBLY B2200 T J5 CRYSTAL 32.768KHZ +/-20PPM 12.
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RM-140 Parts and layouts Item Side Nokia Customer Care XY Object Name C2172 T H1 CHIPCAP X7R 1N0 K 50V 0402 C2201 T I5 CHIPCAP X5R 1U5 K 4V 0402 C2202 T H4 CHIPCAP X5R 2U2 K 6V3 0603 C2203 T I4 CHIPCAP X5R 2U2 K 6V3 0603 C2205 T I4 CHIPCAP X7R 1N0 J 50V 0402 C2211 T H5 CHIPCAP X5R 4U7 K 10V 0805 C2213 T I5 CHIPCAP NETWORK X5R 2X1U5 K 6V3 0405 C2215 T I5 CHIPCAP NETWORK X5R 2X1U5 K 6V3 0405 C2216 T J5 CHIPCAP X5R 1U5 K 4V 0402 C2217 T I4 CHIPCAP X5R 1U5 K 4V 0402 C
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RM-140 Parts and layouts Nokia Customer Care Item Side XY Object Name C2553 CHIPCAP X7R 6N8 K 25V 0402 C2554 CHIPCAP X5R 1U K 6V3 0402 C2555 CHIPCAP X7R 2N2 J 50V 0402 C2556 CHIPCAP X7R 2N2 J 50V 0402 C2557 CHIPCAP X7R 2N2 J 50V 0402 C2558 CHIPCAP X7R 2N2 J 50V 0402 C2600 T E9 CHIPCAP X5R 4U7 K 10V 0805 C2601 T E9 CHIPCAP NP0 27P J 50V 0402 C2602 T E9 CHIPCAP X5R 100N K 10V 0402 C2700 B F6 CHIPCAP X5R 100N K 10V 0402 C2701 B F6 CHIPCAP NP0 27P J 50V 0402 C2702 B E6 CH
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RM-140 Parts and layouts Item Side Nokia Customer Care XY Object Name C2821 T J7 CHIPCAP X5R 100N K 16V 0402 C2822 T H6 CHIPCAP X5R 100N K 16V 0402 C2823 T J8 CHIPCAP X7R 1N0 J 50V 0402 C3100 T J8 CHIPCAP NP0 27P J 50V 0402 C3300 T O7 CHIP ARRAY X5R 2X1U (2x1U2) K 6V3 0405 C3302 T O7 CHIPCAP X5R 1U K 6V3 0603 C3303 T O8 CHIPCAP X5R 1U K 6V3 0603 C3304 T M8 CHIPCAP X5R 1U K 6V3 0603 C3305 T N8 CHIPCAP NP0 27P J 50V 0402 C3307 T K2 CHIPCAP NP0 27P J 50V 0402 C3308
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RM-140 Parts and layouts Nokia Customer Care Item Side XY Object Name C3424 T N6 CHIPCAP NP0 15P J 50V 0402 C3425 T N4 CHIPCAP X7R 330P J 50V 0402 C3428 T N6 CHIPCAP NP0 27P J 50V 0402 C3429 T N6 CHIPCAP NP0 27P J 50V 0402 C3500 T Q9 CHIPCAP NP0 1P8 C 50V 0402 C3501 T N8 CHIPCAP NP0 27P J 50V 0402 C3502 T N8 CHIPCAP NP0 27P J 50V 0402 C3503 T O8 CHIPCAP NP0 27P J 50V 0402 C3504 T O8 CHIPCAP NP0 27P J 50V 0402 C3505 T P8 CHIPCAP NP0 27P J 50V 0402 C4800 B F3 CH
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RM-140 Parts and layouts Item Side Nokia Customer Care XY Object Name C7543 T F3 CHIPCAP X5R 4U7 K 6.
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RM-140 Parts and layouts Nokia Customer Care Item Side XY Object Name L2172 T H1 CHIP COIL 33N J Q40/250MHZ 0603 L2173 T H1 CHIP COIL 33N J Q40/250MHZ 0603 L2202 T H4 FERR.BEAD 220R/100M 2A 0R05 0603 L2205 T H4 FERR.BEAD 220R/100M 2A 0R05 0603 L2211 T N3 FERR.BEAD 220R/100M 2A 0R05 0603 L2212 T O3 FERR.BEAD 220R/100M 2A 0R05 0603 L2301 T H3 FERR.BEAD 220R/100M 2A 0R05 0603 L2302 T H2 INDUCT WW 10U 0A65 0R35 4X4X1.2 L2304 T H3 CHOKE 22U M 0R7 0.35A 3.0X3.0X1.
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RM-140 Parts and layouts Item Side Nokia Customer Care XY Object Name L7588 T E7 CHIP COIL 12N J Q31/800MHZ 0402 L7589 T E7 CHIP COIL 6N8 J Q27/800MHZ 0402 L7590 T E6 INDUCT ML CHIP PWR 3U3 M 0R15 0.
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RM-140 Parts and layouts Nokia Customer Care Item Side XY Object Name R2011 T O7 CHIPRES 0W06 10K J 0402 R2060 T I2 ASIP 4XESD *** PB-FREE *** BGA5 R2071 B O8 NTC RES 0W1 47K +-2% G B 4050 +-2% 0402 R2119 T F9 VAR.
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RM-140 Parts and layouts Item Side Nokia Customer Care XY Object Name R2803 T J6 CHIPRES 0W06 4K7 J 0402 R2804 T J8 CHIPRES 0W06 1K0 J 0402 R2900 T J8 CHIPRES JUMPER 0R0 0402 R2901 T J8 CHIPRES JUMPER 0R0 0402 R2902 T J8 CHIPRES JUMPER 0R0 0402 R2903 T J8 CHIPRES JUMPER 0R0 0402 R2904 T I8 CHIPRES JUMPER 0R0 0402 R2905 T I8 CHIPRES JUMPER 0R0 0402 R2906 T H8 CHIPRES JUMPER 0R0 0402 R2907 T H8 CHIPRES JUMPER 0R0 0402 R2908 T J5 CHIPRES JUMPER 0R0 0402 R3300 T
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RM-140 Parts and layouts Nokia Customer Care Item Side XY Object Name R3411 T M6 CHIPRES 0W06 33R J 0402 R3412 T N6 CHIPRES 0W06 15R J 0402 R3413 T N6 RES NETWORK 0W06 2X4K7 J 0404 R3417 T N3 CHIPRES 0W06 33R J 0402 R3418 T M4 CHIPRES JUMPER 0R0 0402 R3419 T L3 CHIPRES JUMPER 0R0 0402 R4801 B D6 CHIPRES 0W06 100R J 0402 R4803 B D6 CHIP VARISTOR VWM14V VC50V 0402 R4804 B F2 CHIPRES 0W06 220K J 0402 R4805 B E2 CHIPRES 0W06 100K J 0402 R6002 T M2 CHIPRES 0W06 100
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RM-140 Parts and layouts Item Side Nokia Customer Care XY V2540 Object Name SILICON PHOTOTRANS SFH 3710 SMT 2.1x1.4x V3300 T L2 MOSFET N 20V 620MA SOT416 V3301 T M2 MOSFET N 20V 620MA SOT416 V3380 LED WHITE 5000MCD 1000MA 90DEG X2001 B Q8 SMD CONN AUD/VID 4POL 30V 2A, 2.5mm DIA X2002 B Q3 SMD CONN 5POL MINI-USB B TYPE P0.8 X2070 B Q2 CONN BATT 3.5V 2A P3.7 H2.7mm X2170 B O3 SLP Wire to Board Conn 2pos, P 0.8mm X2400 T L7 SM CONN 2X10 F P0.
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RM-140 Parts and layouts Nokia Customer Care Item Side XY Object Name BB LID CuNi 18Zn20 HWA LID CuNi 18Zn20 HWA FRAME CuNi 18Zn20 Component layouts Note: See also large scale layouts in the Schematics section. Main board (1tma) Figure 1 Main board layout, top side (1tma_12a) Page 2 –22 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Parts and layouts Nokia Customer Care Figure 2 Main board layout, bottom side (1tma_12a) Top board (1tmb) Figure 3 Top board layout, top side (1tmb_04a) Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Software Instructions Nokia Customer Care Table of Contents Phoenix installation steps in brief........................................................................................................................3–5 Installing Phoenix...................................................................................................................................................3–6 Updating Phoenix installation..............................................................................
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RM-140 Service Software Instructions Nokia Customer Care Phoenix installation steps in brief Prerequisites Recommended hardware requirements: • Computer processor: Pentium 700 MHz or higher • RAM 256 MB • Disk space 100-300 MB Supported operating systems: • Windows 2000 Service Pack 3 or higher • Windows XP Service Pack 1 or higher Context Phoenix is a service software for reprogramming, testing and tuning phones.
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RM-140 Service Software Instructions Nokia Customer Care If you use FPS-10: • Update FPS-10 software Note: There is no need to activate FPS-10. • Activate SX-4 smart card, if you need tuning and testing functions. Note: When FPS-10 is used only for product software updates, SX-4 smart card is not needed. Results Phoenix is ready to be used with FPS-8 or FPS-10 flash prommers and other service tools.
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RM-140 Service Software Instructions Nokia Customer Care 3. Read the disclaimer text carefully and click Yes. Figure 6 Disclaimer text 4. Choose the destination folder. The default folder C:\ProgramFiles\Nokia\Phoenix is recommended. 5. To continue, click Next. To choose another location, click Browse (not recommended). 6. Wait for the components to be copied. The progress of the installation is shown in the Setup Status window. 7. Wait for the drivers to be installed and updated.
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RM-140 Service Software Instructions Nokia Customer Care 8. To end the installation, click Finish. Figure 7 InstallShield Wizard Complete Next actions After the installation, Phoenix can be used after: • installing phone model specific data package for Phoenix • configuring users and connections FPS-8 and FPS-10 flash prommers can be used after updating their flash update package files.
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RM-140 Service Software Instructions Nokia Customer Care Figure 8 Installation interrupted • Always follow the instructions on the screen. Steps 1. Download the installation package to your computer hard disk. 2. Close all other programs. 3. Run the application file (for example, phoenix_service_sw_2004_39_x_xx.exe). Results A new Phoenix version is installed and driver versions are checked and updated.
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RM-140 Service Software Instructions Nokia Customer Care 2. To uninstall Phoenix, choose Phoenix Service Software→Change/Remove→Remove . Figure 9 Remove program The progress of the uninstallation is shown. 3. If the operating system does not require rebooting, click Finish to complete. Figure 10 Finish uninstallation Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Software Instructions Nokia Customer Care If the operating system requires rebooting, InstallShield Wizard will notify you. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards. Repairing Phoenix installation Context If you experience any problems with the service software or suspect that files have been lost, use the repair function before completely reinstalling Phoenix.
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RM-140 Service Software Instructions Nokia Customer Care • Files for type label printing • Validation file for the fault log repair data reporting system • All product-specific configuration files for Phoenix software components Data files are stored in C:\Program Files\Nokia\Phoenix (default). Installing phone data package Prerequisites • A phone-specific data package contains all data required for the Phoenix service software and service tools to be used with a certain phone model.
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RM-140 Service Software Instructions Nokia Customer Care 2. Click Next. 3. In the following view you can see the contents of the data package. Read the text carefully. There is information about the Phoenix version required with this data package. Figure 12 Data package setup information 4. To continue, click Next. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Software Instructions Nokia Customer Care 5. Choose the destination folder, and click Next to continue. Figure 13 Data package destination folder The InstallShield Wizard checks where Phoenix is installed, and the directory is shown. 6. To start copying the files, click Next. Page 3 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Software Instructions Nokia Customer Care Phone model specific files are installed. Please wait. 7. To complete the installation, click Finish. Figure 14 InstallShield Wizard Complete Next actions Phoenix can be used for flashing phones and printing type labels after: • Configuring users • Managing connections FPS-8 and FPS-10 can be used after updating their flash update package files.
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RM-140 Service Software Instructions Nokia Customer Care 3. To uninstall the data package, click OK or to interrupt the uninstallation, click Cancel. Figure 15 Uninstalling phone data package 4. When the data package is uninstalled, click Finish. Figure 16 Finishing data package uninstallation Alternative steps • You can also uninstall the data package manually from Control Panel→Add/Remove Programs→xx-xx* Phone Data Package . (*= type designator of the phone).
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RM-140 Service Software Instructions Nokia Customer Care Configuring users in Phoenix Steps 1. Start Phoenix service software, and log in. Figure 17 Phoenix login If the user ID is already configured, select s/he from the User name drop-down list, and click OK. 2. To add a new user, or to edit existing ones, click Maintain. 3. To add a new user, click New. 4. Type in the name and initials of the user, and click OK. The user is added to the user name list. 5.
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RM-140 Service Software Instructions Nokia Customer Care 3. To add a new connection, click Add. 4. Select Manual mode, and click Next to continue. If you want to create the connection using the Connection Wizard, connect the tools and a phone to your PC. The wizard will automatically try to configure the correct connection.
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RM-140 Service Software Instructions Nokia Customer Care iv For a plain USB connection, choose the following connection settings: Note: First connect the DKU-2 USB cable between the PC USB port and phone. • Media: USB 5. To complete the configuration, click Finish. 6. Click the connection you want to activate. Use the up/down arrows located on the right hand side to move it on top of the list, then click Apply.
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RM-140 Service Software Instructions Nokia Customer Care Context If you are not using a separate installation package, you can skip this section and continue with "Updating FPS-8 and FPS-10 flash prommer software" (page 3–22) after installing a new phone data package. Steps 1. To begin the installation, double-click the flash update file (for example, flash_update_03_183_0014.exe).
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RM-140 Service Software Instructions Nokia Customer Care 3. It is recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix. To continue, click Next. Figure 25 Flash destination folder When installing the flash update files for the first time, you may choose another location by selecting Browse (not recommended). Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Software Instructions Nokia Customer Care 4. To complete the installation procedure, click Finish . Figure 26 Finish flash update Next actions FPS-8 and FPS-10 flash prommers must be updated using Phoenix. Updating FPS-8 and FPS-10 flash prommer software Steps 1. Start Phoenix service software, and log in. 2. Choose the correct connection for your flash prommer: File→Manage Connections... 3. Choose Flashing→Prommer maintenance . 4.
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RM-140 Service Software Instructions Nokia Customer Care Tip: All files can be loaded separately to the prommer used. To do this, click the right mouse button in the Flash Box Files pane and select the file type(s) to be loaded. 5. Click OK. Figure 28 Prommer software update finished 6. To close the Prommer Maintenance window, click Close. Figure 29 Prommer Maintenance window Activating FPS-8 Context Before FPS-8 can be successfully used for phone programming, it must first be activated.
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RM-140 Service Software Instructions Nokia Customer Care Steps 1. Start Phoenix service software. 2. Choose Flashing→Prommer Maintenance . 3. In the Prommer Maintenance window, click Activate. 4. To find the activation file, click Browse. 5. To activate the prommer, select the activation file and click Open. Figure 30 Box activation 6. To complete the activation, restart FPS-8. Deactivating FPS-8 Context If there is, for example, a need to send the FPS-8 box for repair, it must be deactivated first.
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RM-140 Service Software Instructions Nokia Customer Care The box is deactivated. 5. To complete the deactivation, restart FPS-8. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Tools and Service Concepts Nokia Customer Care Table of Contents Service tools............................................................................................................................................................4–5 Product specific tools........................................................................................................................................4–5 FS-24..........................................................................................
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Nokia Customer Care RM-140 Service Tools and Service Concepts Figure 36 Module jig service concept.................................................................................................................4–18 Figure 37 RF testing concept with RF coupler...................................................................................................4–19 Figure 38 Service concept for RF testing and RF/BB tuning.............................................................................
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RM-140 Service Tools and Service Concepts Nokia Customer Care Service tools Product specific tools The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-140, refer to various concepts.
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RM-140 Service Tools and Service Concepts Nokia Customer Care MJ-96 Module jig MJ-96 is meant for component level troubleshooting. The jig includes an RF interface for GSM, WCDMA and Bluetooth.
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RM-140 Service Tools and Service Concepts Nokia Customer Care SA-101 RF coupler SA-101 is an RF coupler for WCDMA and GSM RF testing. It is used together with the product-specific flash adapter. The following table shows attenuations from the antenna pads of the mobile terminal to the SMA connectors of SA-101: • Frequency Att.
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RM-140 Service Tools and Service Concepts Nokia Customer Care CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash adapter. It requires an external 12 V power supply. The unit has the following features: • software controlled via USB • EM calibration function • Forwards FBUS/Flashbus traffic to/from terminal • Forwards USB traffic to/from terminal • software controlled BSI values • regulated VBATT voltage • 2 x USB2.
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RM-140 Service Tools and Service Concepts Nokia Customer Care FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package, developed specifically for POS use.
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RM-140 Service Tools and Service Concepts Nokia Customer Care JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal. The shield box is not an active device, it contains only passive filtering components for RF attenuation.
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RM-140 Service Tools and Service Concepts Nokia Customer Care RJ-57 Rework jig RJ-57 is a rework jig used with ST-22. RJ-93 Rework jig RJ-93 is used as a rework jig for the engine module. This stencil takes the front end module (FEM) or power amplifier (PA) module for spreading the soldering paste to the component. Must be used together with the ST-40 stencil. SPS-1 Soldering Paste Spreader SRT-6 Opening tool SRT-6 is used to open phone covers and B-to-B connectors.
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RM-140 Service Tools and Service Concepts Nokia Customer Care SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-10.
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RM-140 Service Tools and Service Concepts Nokia Customer Care ST-44 Rework stencil ST-44 is a rework stencil used with rework jig RJ-57. SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are flashed. Cables The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-140, refer to various concepts.
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RM-140 Service Tools and Service Concepts Nokia Customer Care DKE-2 Mini-USB cable USB to mini-USB connector cable. PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled operating voltage. XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable for flashing and service purposes.
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RM-140 Service Tools and Service Concepts Nokia Customer Care Service concepts POS (Point of Sale) flash concept Figure 33 POS flash concept Type Description Product specific tools BP-5M Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables DKE-2 Issue 1 USB connectivity cable COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Tools and Service Concepts Nokia Customer Care Flash concept with FPS-10 Figure 34 Basic flash concept with FPS-10 Type Description Product specific tools FS-24 Flash adapter Other tools FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Page 4 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Tools and Service Concepts Nokia Customer Care CU-4 flash concept with FPS-10 Figure 35 CU-4 flash concept with FPS-10 Type Description Product specific tools FS-24 Flash adapter Other tools CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia.
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RM-140 Service Tools and Service Concepts Nokia Customer Care Module jig service concept Figure 36 Module jig service concept Type Description Phone specific tools MJ-96 Module jig Other tools CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card PC with Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable USB cable Page 4 –18 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Service Tools and Service Concepts Type Nokia Customer Care Description GPIB control cable RF testing concept with RF coupler Figure 37 RF testing concept with RF coupler Type Description Product specific tools FS-24 Flash adapter SA-101 RF coupler Other tools CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Issue 1 Power cable COMPANY CONFIDENTIAL
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RM-140 Service Tools and Service Concepts Nokia Customer Care Type Description XCS-4 Modular cable XRS-6 RF cable GPIB control cable USB cable Service concept for RF testing and RF/BB tuning Figure 38 Service concept for RF testing and RF/BB tuning Type Description Product specific tools MJ-96 Module jig Other tools CU-4 Control unit SX-4 Smart card Measurement equipment Smart card reader PC with Phoenix service software Cables Page 4 –20 COMPANY CONFIDENTIAL Copyright © 2006 Nokia.
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RM-140 Service Tools and Service Concepts Type Nokia Customer Care Description DAU-9s MBUS cable PCS-1 DC power cable PKD-1/PK-1 SW security device XRS-6 RF cable GPIB control cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care Table of Contents Upper block disassembly instruction...................................................................................................................5–5 Upper block reassembly instruction...................................................................................................................5–13 Lower block disassembly instruction..................................................................................
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RM-140 Disassembly and reassembly instructions Nokia Customer Care Upper block disassembly instruction Steps 1. Needed tools: a Torx driver, a torque driver with a bit holder, a Torx plus size 4 bit, the SS-93, metal tweezers, the SS-111 connector opening tool and the SRT-6. 2. Always cover all sensitive surfaces with a protective film. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 3. Open and remove the BATTERY COVER. If a battery is inserted, take it out. 4. Protect the window with the film. 5. To separate the covers of the upper block begin with the SRT-6 on the shown side. Page 5 –6 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions 6. Gently, slide the opening tool along the gap to open all snaps of the cover. 7. Do the same on the shown side. 8. Now, remove the UPPER B-COVER. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 9. Locate the (4) M1.4x3.6 Torx Plus 4IP screws and unscrew them in the order shown. 10. Remove the screws. 11. Remove the SECOND DISPLAY FRAME ASSY. Page 5 –8 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 12. Use tweezers to remove COAX PWB GROUNDING SPRING. 13. Remove the CUI KEYS. 14. Cover the display surface with the protective film. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 15. Be very careful, when opening the COAX CONNECTOR . Start on the shown side and gently raise the connector with opening tool. 16. Unlock the UPPER C-COVER ASSY using the SS-93... 17. …and remove it from the A-COVER ASSY. Page 5 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 18. Now, the COAX GROUNDING SPRING can be removed. 19. Using SS-93, gently open the display connector. 20. Lift the display assembly as shown... Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 21. …and, using SS-93, carefully pull out the display connector from the UPPER A-COVER. 22. Cover the display surface with the protective film. 23. Remove the IHF SPEAKER, first breaking the adhesive seal and then lifting it from position and discard it. Page 5 –12 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 24. The disassembly procedure is now completed. Upper block reassembly instruction Steps 1. Always use a new IHF SPEAKER if once removed. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 2. Pay attention to the right position of the IHF SPEAKER when assembling. Do not touch the spring contacts. 3. When using a new A-COVER ASSY remove the adhesive seal protection film. 4. Remove the protection film... Page 5 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions 5. ...and maneuver the display connector exactly into place over the adhesive tape. 6. And secure it by pressing it gently. 7. Close the display connector. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 8. Fit the COAX GROUNDING SPRING to the UPPER C-COVER. 9. Now, remove the protection film. 10. Lift the metal tab as shown… Page 5 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 11. Fit the UPPER C-COVER ASSY. 12. Pay attention to the right position of the metal tab. It must be placed over the screw hole of the UPPER C-COVER. 13. Secure the UPPER C-COVER ASSY by pressing it into its position. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 14. After covering the display, gently close the COAX CONNECTOR. 15. Place the COAX PWB GROUNDING SPRING over the connector. 16. Check the right position of the COAX CABLE. Page 5 –18 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 17. Fit the CUI KEYS and check the right position. 18. Align the SECOND DISPLAY FRAME ASSY with the UPPER CCOVER. 19. Insert the screws. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 20. Set the torque driver to the torque of 15 Newton centimeter. 21. To avoid damaging the threads first turn the screws slightly left to engage the threads and then tighten them lightly. 22. Tighten the screws to the correct torque in the order shown. Page 5 –20 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 23. Fit the UPPER B-COVER... 24. ...and secure it by squeezing the covers. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care Lower block disassembly instruction Steps 1. Needed tools: a Torx driver, a torque driver with a bit holder, a Torx plus size 6 bit, a DC-plug, a dental pick, the SS-93, metal tweezers, the SS-111 connector opening tool, the SS-81 camera removal tool and the SRT-6. 2. Open and remove the BATTERY COVER. If a battery is inserted, take it out. Page 5 –22 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions 3. Cover the sensitive surfaces with a protective film. 4. Use the SS-93 to unlock the KEYMAT start on the shown side. 5. Remove the KEYMAT from the LOWER A-COVER. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 6. Unscrew the screws in the order shown. 7. Remove the SCREWS. 8. Start to release the LOWER B-COVER by opening the snaps on the shown side. Page 5 –24 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions 9. Nokia Customer Care The LOWER B-COVER is additionally secured with two snaps to the LOWER A-COVER. 10. Gently, open the snaps on both sides with the dental pick. 11. Lift a bit the LOWER B-COVER, ... Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 12. ...unlock the remaining snaps and remove the LOWER BCOVER. 13. Use the DC-plug to remove the DC-JACK. 14. Remove the ANTENNA ASSY. Page 5 –26 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 15. The PWB is secured with two snaps to the LOWER A-COVER. 16. Release the PWB... 17. and very gently, open it as shown. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 18. Take a special care the on flexible cords. 19. First open the connector of the LOWER FLEX ASSEMBLY... 20. ...and than gently place the PWB on the table. Page 5 –28 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 21. Insert the SS-111 below the flanks of the COAX CONNECTOR. Do not touch surrounding components. 22. Very gently lever the COAX CONNECTOR. 23. Disconnect the MAIN CAMERA with SS-93 paying attention on fragile components. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 24. Take out the MAIN CAMERA from the PWB. 25. Insert the SS-81 into the CAMERA socket until the snaps open and remove the MAIN CAMERA from the CAMERA FLEX CONNECTOR. 26. Remove the MICROPHONE. Page 5 –30 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 27. Before removing the LOWER C-COVER ASSEMBLY, first remove the shown decoration part. Be careful as this is no a spare part. 28. Bend a bit the LOWER A-COVER to release the metal clips of the LOWER C-COVER. 29. and remove the LOWER C-COVER ASSEMBLY. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 30. The disassembly procedure is now finished. Lower block reassembly instruction Steps 1. Gently fit the decoration part. Page 5 –32 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions 2. Place the LOWER C-COVER into the LOWER A-COVER beginning on the lower side. 3. Secure the LOWER C-COVER ASSY by pressing it into its position. 4. Insert the MICROPHONE avoiding to bend the spring contacts. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 5. Insert the MAIN CAMERA into its socket paying attention to the right position of the guide. 6. Append the MAIN CAMERA assembly to the PWB. 7. Close the MAIN CAMERA connector. Page 5 –34 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions 8. Lift up the PWB and hold it as shown... 9. Align the COAX CONNECTOR with the PWB CONNECTOR and close it carefully. Nokia Customer Care 10. Connect the LOWER FLEX CONNECTOR to the PWB. Avoid to strain at the cords. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 11. Be sure that the cords are not squeezed. 12. Now, secure the PWB into its position. 13. Fit the ANTENNA ASSY. Page 5 –36 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 14. Insert the DC-Jack paying attention to the spring contacts. 15. Align the LOWER B-COVER with the LOWER A-COVER… 16. ... and gently press the covers together. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 17. Insert the screws. 18. Set the torque driver to the torque of 20 Newton centimeter. 19. To avoid damaging the threads first turn the screws slightly left to engage the threads and then tighten them lightly. Page 5 –38 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 20. Tighten the screws to the correct torque in the order shown. 21. Fit the BATTERY COVER. 22. Place the KEYMAT onto the LOWER A-COVER... Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 23. ...and secure it into its position. 24. Using a new A-COVER ASSY fit the new BUMPER. Page 5 –40 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care Hinge disassembly instruction Steps 1. Release the glued Grounding Support with the SS-93. 2. Remove the Grounding Support. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 3. Stick the SS-6 in the hole. 4. First stick in, then move the upper part in the direction shown and remove the SS-6. 5. Move the Upper and the Lower part in opposite directions. Page 5 –42 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Disassembly and reassembly instructions Nokia Customer Care 6. Separate both parts. 7. Fit the Coax connector to the hole. 8. The disassembly is now complete. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Table of Contents Phoenix self tests....................................................................................................................................................6–5 Power and charging troubleshooting..................................................................................................................6–6 Dead or jammed device troubleshooting...............................................................
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Nokia Customer Care RM-140 BB Troubleshooting and Manual Tuning Guide List of Figures Figure 39 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.................................6–11 Figure 40 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.................................6–12 Figure 41 Ambient light sensor calibration window........................................................................................6–24 Figure 42 Display test..............
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Phoenix self tests Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting. Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Page 6 –6 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care General power checking Check the following voltages: Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Signal Rename Regulator Sleep Idle Nominal voltage Main user VIO AVILMA ON ON 1.82 Memory, I/Os, IrDA, Display VBACK AVILMA ON ON 2.5 Back-up battery VSIM1 AVILMA ON ON 1.8/3.0 SIM card VSIM2 AVILMA OFF OFF 1.8/3.0 Keyboard backlight VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.5 IrDA VANA AVILMA ON ON 2.5 Audio, some pull-ups VR1 AVILMA OFF ON 2.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Interface troubleshooting Flash programming fault troubleshooting Part 1 Page 6 –10 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Part 2 Figure 39 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Figure 40 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Combo memory troubleshooting Troubleshooting flow Page 6 –12 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care USB interface troubleshooting Troubleshooting flow Page 6 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care SIM card troubleshooting Troubleshooting flow User interface troubleshooting Keypad, side and media keys troubleshooting Context There are two possible failure modes in the keyboard module: Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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Nokia Customer Care RM-140 BB Troubleshooting and Manual Tuning Guide • One or more keys are stuck, so that the key does not react when a keydome or a side key is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.) • Malfunction of several keys at the same time; this happens when one or more rows or columns in the key matrix are failing (shortcut or open connection). If the failure mode is not clear, start with the Keyboard test in Phoenix.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Power key troubleshooting Troubleshooting flow Display module troubleshooting General instructions for display troubleshooting Context • The display is in a normal mode when the phone is in active use. • Display is in a partial idle mode when the phone is in the screen saver mode. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care • The operating modes of the display can be controlled with the help of Phoenix. Table 9 Display module troubleshooting cases Display blank There is no image on the display. The display looks the same when the phone is on as it does when the phone is off. The backlight can be on in some cases. Image on the display not correct Image on the display can be corrupted or a part of the image can be missing.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care 3. Proceed to the display troubleshooting flowcharts. Use the Display Test tool in Phoenix to find the detailed fault mode.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Display and keyboard backlight troubleshooting Context The device has one LED driver that provides current for display and an Electroluminescent (EL) driver for the keyboard EL-foil. Keyboard light is turned on only in dark conditions. This is controlled by the Ambient Light Sensor (ALS). Also the brightness of the display is adjusted by the ambient light sensor.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care LED driver troubleshooting Troubleshooting flow Page 6 –22 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care EL driver troubleshooting Troubleshooting flow ALS troubleshooting Prerequisites Make sure that you have completed the Display and keyboard backlight troubleshooting before continuing with the ALS troubleshooting. Context If a photoresistor is broken, replace it with a typical phototransistor. If the calibration values are lost (eg.
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Nokia Customer Care RM-140 BB Troubleshooting and Manual Tuning Guide Figure 41 Ambient light sensor calibration window Page 6 –24 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Camera module troubleshooting Introduction to camera troubleshooting Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small. Some training or experience may be needed to detect what is actually wrong.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Main (back) camera troubleshooting Camera troubleshooting Troubleshooting flow Page 6 –28 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Camera and HWA hardware troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care LED camera flash troubleshooting Troubleshooting flow Page 6 –30 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Small (front) camera troubleshooting Small (front) camera troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Small (front) camera hardware troubleshooting Troubleshooting flow Page 6 –32 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Small (front) camera bad image quality troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Audio troubleshooting Audio troubleshooting test instructions Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for measuring a digital amplifier is not available.
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RM-140 BB Troubleshooting and Manual Tuning Guide Loop test Input terminal Output terminal External Mic to External Earpiece XMICP and GND HSEAR R P, HSEAR R N and GND Nokia Customer Care Path Input Differential gain [dB] voltage output (fixed) [mVp-p] voltage [mVp-p] Output DC level [V] Output current [mA] -2.9 1000 720 1.2 NA -4.5 1000 600 1.2 NA -5 1000 560 0 25mA (calc.) 22.7 100 1360 1.
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Nokia Customer Care RM-140 BB Troubleshooting and Manual Tuning Guide Measurement data Figure 44 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected. If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a current probe and the input signal frequency must be 2kHz. Figure 45 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Figure 46 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Internal earpiece troubleshooting Troubleshooting flow Page 6 –38 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Internal microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Internal handsfree (IHF) troubleshooting Troubleshooting flow Page 6 –40 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care External microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care External earpiece troubleshooting Troubleshooting flow Page 6 –42 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Vibra troubleshooting Troubleshooting flow Baseband manual tuning guide Certificate restoring for BB5 products Context This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-8 or FPS-10.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Note: SX-4 smart card is needed. • If the phone resets after certificate restoring, reflash the phone again. Required equipment and setup: • Phoenix service software v 2004.39.7.70 or newer. • The latest phone model specific Phoenix data package. • PKD-1 dongle • SX-4 smart card (Enables BB5 testing and tuning features) • External smart card reader Note: The smart card reader is only needed when FPS-8 is used.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Product is automatically set according to the phone support module which was opened manually, but the flash files cannot be found because the correct data cannot be read from the phone automatically. Code must be chosen manually, it determines the correct flash files to be used. Please choose the correct product code (can be seen in the phone type label) from the dropdown list. Flash Type must be set to Phone as Manufactured.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Programming is completed when Flashing Completed message is displayed. The product type designator and MCU SW version are displayed in the status bar. vi Close the SW Update window and then choose File→Close Product . 2. Create a Request file. For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with Phoenix, choose File→Scan Product . ii Choose Tools→Certificate Restore .
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care iv Name the file so that you can easily identify it, and click Open. The name of the file and its location are shown. v To create the Request file, click Start. vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care iv From the Tools menu, choose Certificate Restore and select Process a response file in the Action pane. v To choose the location where response file is saved, click Browse. vi Click Open. The name of the file and the path where it is located are shown. vii To write the file to phone, click Start. Next actions After a successful rewrite, you must retune the phone completely by using Phoenix tuning functions.
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RM-140 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Energy management calibration Prerequisites Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result. Hardware setup: • An external power supply is needed. • Supply 12V DC from an external power supply to CU-4 to power up the phone.
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RM-140 RF troubleshooting Nokia Customer Care Table of Contents General RF troubleshooting...................................................................................................................................7–5 Introduction to RF troubleshooting................................................................................................................7–5 RF key components......................................................................................................................
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RM-140 RF troubleshooting Nokia Customer Care General RF troubleshooting Introduction to RF troubleshooting Most RF semiconductors are static discharge sensitive ESD protection must be applied during repair (ground straps and ESD soldering irons).
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RM-140 RF troubleshooting Nokia Customer Care RF key components Non-replaceable RF components The following RF components cannot be replaced because of their location on the PWB: Page 7 –6 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 RF troubleshooting Nokia Customer Care Auto tuning for BB5.0 This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated. Hardware set up Hardware requirements for auto tuning: • PC (Windows 2000/XP) with GPIB card Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 RF troubleshooting Nokia Customer Care • Power supply • Product specific module jig • Cables: XRF-1 (RF cable), USB cable, GBIP cable and DAU-9S • Signal analyser (TX), signal generator (RX) and RF-splitter or one device including all. Figure 47 Auto tuning concept with CMU200 Phoenix preparations Install the phone specific data package, for example RM-140/220_dp_1.78_sw_sh3.26.exe. This defines phone specific settings..
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RM-140 RF troubleshooting Nokia Customer Care Figure 48 General voltage checking test points (main board, top side) Receiver troubleshooting Introduction to receiver (RX) troubleshooting RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software. The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal.
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RM-140 RF troubleshooting Nokia Customer Care GSM RX chain activation for manual measurements/GSM RSSI measurement Prerequisites Make the following settings in Phoenix service software: Setting GSM900 GSM1800 GSM1900 Phoenix Channel 37 955 661 Signal generator to antenna connector 942.46771MHz (67.71kHz offset) at -60dBm 1842.846771MHz (67.71kHz offset) at -60dBm 1960.046771MHz (67.71kHz offset) at -60dBm Steps 1. Set the phone to local mode. 2.
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RM-140 RF troubleshooting Nokia Customer Care 3. Click Start to activate the settings. If the settings are changed later on (for example, change of channel) you have to click Stop and Start again. Note: Clicking Stop also disables TX control if it was active. WCDMA RSSI measurement Prerequisites WCDMA RX must be activated before RSSI can be measured. For instructions, please refer to WCDMA RX chain activation (page 7–11). Steps 1. From the Phoenix testing menu, select WCDMA→RX Power measurement 2.
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RM-140 RF troubleshooting Nokia Customer Care 3. Click Start to perform the measurement. Transmitter troubleshooting General instructions for transmitter (TX) troubleshooting Please note the following before performing transmitter tests: • TX troubleshooting requires TX operation. • Do not transmit on frequencies that are in use! • The transmitter can be controlled in local mode for diagnostic purposes.
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RM-140 RF troubleshooting Nokia Customer Care 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication amalyser (for example CMU200). Page 7 –14 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 RF troubleshooting Nokia Customer Care Figure 49 Typical readings 4. Change power level (RF controls) and make sure the power reading follows accordingly. Next actions If you want to troubleshoot band GSM1800 or GSM1900, change band with RF controls and set the communication analyser accordingly. WCDMA transmitter troubleshooting Steps 1. Set the phone to local mode. 2. In Phoenix, select Testing→WCDMA→TX control . 3.
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RM-140 RF troubleshooting Nokia Customer Care 4. Click Send to enable the settings and activate TX. If settings are changed (eg. new channel), you have to click RF Stop and Send again. Page 7 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 RF troubleshooting Nokia Customer Care Bluetooth and FM radio Bluetooth troubleshooting Troubleshooting flow Figure 50 Troubleshooting diagram: Bluetooth Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 RF troubleshooting Nokia Customer Care FM radio troubleshooting Troubleshooting flow Page 7 –18 CONFIDENTIAL Figure 51COMPANY Troubleshooting diagram: FM radio Copyright © 2006 Nokia. All rights reserved.
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RM-140 System Module Nokia Customer Care Table of Contents Introduction............................................................................................................................................................8–5 Phone description.............................................................................................................................................8–5 Energy management....................................................................................................
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RM-140 System Module Nokia Customer Care Introduction Phone description RAP3G is the main digital baseband ASIC in the phone. It contains functionality for both WCDMA and GSM EDGE. Golden eye (Hardware accelerator) is used as a co-processor. N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management controller for the phone. Bluetooth and FM radio are physically integrated in one single ASIC.
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RM-140 System Module Nokia Customer Care Energy management Battery and charging BP-5M battery The phone is powered by a 3-pole BP-5M S-pack 900 mAh battery. The three poles are named VBAT, BSI and GND where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull down resistor. Figure 52 Battery pin order The battery temperature is estimated by measuring separate battery temperature NTC via the BTEMP line.
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RM-140 System Module Nokia Customer Care Figure 54 Small (left) and wide (right) charger plugs Charging is controlled by energy management, and external components are needed to protect the baseband module against EMC, reverse polarity and transient frequency deviation. Normal and extreme voltages Energy management is mainly carried out in the two Application Specific Integrated Circuits (ASICs) N2300 BETTY and N2200 AVILMA. These two circuits contains a number of regulators.
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RM-140 System Module Nokia Customer Care Modes of operation Mode Description NO_SUPPLY (dead) mode means that the main battery is not present or its voltage is too low (below N2200 AVILMA master reset threshold) and that the back-up battery voltage is too low. BACK_UP The main battery is not present or its voltage is too low but back-up battery voltage is adequate and the 32 kHz oscillator is running (RTC is on).
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RM-140 System Module Nokia Customer Care Figure 55 Clocking scheme USB, SIM, MMC USB USB (Universal Serial Bus) provides a wired connectivity between a PC and peripheral devices. It is a differential serial bus. USB 2.0 is supported with full speed (12 Mbps). Hot swap is supported, which means that USB devices may be plugged in/out at any time. This phone is provided with a specific connector for mini USB. SIM interface The device has one SIM (Subscriber Identification Module) interface.
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RM-140 System Module Nokia Customer Care Figure 56 SIM interface The EM ASIC handles the detection of the SIM card. The detection method is based in the BSI line. Because of the location of the SIM card, removing the battery causes a quick power down of the SIM IF. The EM ASIC SIM1 interface supports both 1.8 V and 3.0 V SIM cards. The SIM interface voltage is first 1.8 V when the SIM card is inserted, and if the card does not response to the ATR a 3 V interface voltage is used.
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RM-140 System Module Nokia Customer Care User interface Display module Display module This phone has two displays; one main display and one small display. They are both included in the same module and cannot be replaced separately. It does not require any tuning in service. The interconnection between the LCD module and the engine is implemented with a 24-pin board-to-board connector.
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RM-140 System Module Nokia Customer Care Backlight and illumination There is backlight illuminating the display. Behind the keypad there is an electroluminescent (EL) foil, giving the keys a coloured backlight when lit. Page 8 –16 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 System Module Nokia Customer Care Ambient light sensor (ALS) The ambient light sensor (ALS) is located on the top part of the phone, placed above the small (front) camera.
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RM-140 System Module Nokia Customer Care N2200 provides an interface for the trancducers and the AV connector. Integrated hands free (IHF) stereo speakers are driven by a D-class audio amplifier. There are three audio transducers: • 2 dynamic speakers (IHF and earpiece) • 1 microphone module N2200 also provides an output for the vibra motor. All external audio accessories are connected to the specific audio connector.
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RM-140 System Module Nokia Customer Care AV connector Headsets and other galvanic accessories are connected to the specific audio input. The accessory mode is automatically enabled/disabled when a dedicated accessory is connected/disconnected.
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RM-140 System Module Nokia Customer Care Figure 60 FM interface The FM radio is an integrated circuit, controlled by MCU software through a serial bus interface. The wires of the headset are used as poles of the antenna, and no other antenna is needed for FM radio reception. In addition to the Bluetooth unit the FM radio is provided with LDO (low drop out) voltage 2V8_FM_LCD. The radio has an automatic band search function, which can search for a strong write/read signal from a certain frequency.
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RM-140 System Module Nokia Customer Care Transmitter (TX) The digital baseband signal (eg. from the microphone) is converted to an analouge signal, which is then amplified and transmitted from the antenna. The frequency of this signal can be tuned to match the bandwith of the system in use (eg. GSM900). The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals pass different components, the principles of the transmission is the same.
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RM-140 System Module Nokia Customer Care Parameter Unit RX frequency band EGSM900: 925- 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA band I: 2110 - 2170 MHz TX frequency band GSM900: 880- 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA band I: 1920 - 1980 MHz WCDMA band IV: 1710 - 1755 MHz Output power EGSM900: +5 … +32.5 dBm GSM1800: +0 … +29.5 dBm GSM1900: +0 ... +29.5 dBm WCDMA band I: -50...+22.
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RM-140 System Module Environmental condition Long term storage conditions Humidity and water resistance Nokia Customer Care Ambient temperature Notes 0 oC ... +85 oC Relative humidity range is 5 to 95%. Condensed or dripping water may cause intermittent malfunctions. Protection against dripping water has to be implemented in (enclosure) mechanics. Continuous dampness will cause permanent damage to the module. Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Schematics Nokia Customer Care Table of Contents Schematics..............................................................................................................................................................9–4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2006 Nokia. All rights reserved.
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RM-140 Glossary Nokia Customer Care A/D-converter Analog-to-digital converter ACI Accessory Control Interface ADC Analog-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Board to
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RM-140 Glossary Nokia Customer Care DPLL Digital Phase Locked Loop DSP Digital Signal Processor DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evaluation EGSM Extended GSM EM Energy management EMC Electromagnetic compability EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film compensated super twisted nematic GND Ground, conductive mass GPIB General-purpose inter
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RM-140 Glossary Nokia Customer Care LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging service NTC Negative temperature coefficient, temperature sensitive resistor used as a temperature sensor OMA Object management architechture OMAP Operations, maintenance, and
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RM-140 Glossary Nokia Customer Care SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switched Mode Power Supply SNR Signal-to-noice ratio SPR Standard Product requirements SRAM Static random access memory STI Serial Trace Interface SW Software SWIM Subscriber/Wallet Identification Module TCXO Temperature controlled Oscillator Tiku Finnish for Chip, Successor of the UP