User Guide

Product is automatically set according to the phone support module which was opened manually,

but the flash files cannot be found because the correct data cannot be read from the phone

automatically.

Code must be chosen manually, it determines the correct flash files to be used. Please choose the

correct product code (can be seen in the phone type label) from the dropdown list.

Flash Type must be set to Phone as Manufactured.

v To continue, click Start.

Progress bars and messages on the screen show actions during phone programming, please wait.

Programming is completed when Flashing Completed message is displayed.

The product type designator and MCU SW version are displayed in the status bar.

vi Close the

SW Update

window and then choose File→Close Product .

2. Create a

Request

file.

For this procedure, you must supply +12 V to CU-4 from an external power supply.

i To connect the phone with

Phoenix

, choose File→Scan Product .

ii Choose Tools→Certificate Restore .

RM-436

BB Troubleshooting and Manual Tuning Guide

Page 3 –36 COMPANY CONFIDENTIAL Issue 1