User Guide

RH-26 Company Confidential

5 - Service Software Instructions CCS Technical Documentation

Phoenix does not work, if components are not registered.

Now the installation of Phoenix service SW is ready and it can be used after:

• Installing phone model specific data package for Phoenix

• Configuring users and connections

• FLS-4S can be used straight away

• FPS-8* can be used after updating flash update package files

Updating Phoenix installation

If you already have the Phoenix service SW installed on your computer, you will need to

update it when new versions are released.

Always use the latest available versions of both the Phoenix service SW and the phone

specific data package. Instructions can be found in phone model specific Technical Bulle-

tins and phone data package readme.txt files (shown during installation).

To update Phoenix, you need to take exactly the same steps as when installing it for the

first time.

1 Download the installation package to your computer hard disk.

2 Close all other programs.

3 Run the application file (e.g. phoenix_service_sw_a11_2003_41_5_28.exe).

4 Newer version of Phoenix is installed.

5 Driver versions are checked and if need be, updated.

When you update Phoenix (e.g. a10_2003_33_5_22 to a11_2003_41_5_28.exe), the

update takes place automatically without uninstallation.

If you try to update Phoenix with the same version that you already have (e.g.

a11_2003_41_5_28 to a11_2003_41_5_28), you are asked if you want to uninstall the

current Phoenix version. In this case you can choose between total uninstallation and

repair.

If you try to install an older version (e.g. downgrade from a11_2003_41_5_28 to