User Guide

8. To end installation, click Finish .

Figure 5 Finish installation

Phoenix is now ready for use.

Next action

After the installation, Phoenix service software can be used after:

• installing phone model specific data package for Phoenix

• configuring users and connections

FPS-8* and FPS-10 flash prommers can be used after updating their Flash Update Package files.

Updating Phoenix installation

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to

update it when new versions are released.

Always use the latest available versions of both the Phoenix Service SW and the phone-specific Data Package.

Instructions can be found in phone model specific Technical Bulletins and Phone Data Package readme.txt files

(shown during installation).

To update the Phoenix you need to take exactly the same steps as when installing it for the first time:

• Download the installation package to your computer hard disk.

• Close all other programs.

• Run the application file (for example, phoenix_service_sw_2004_39_x_xx.exe).

• New version of Phoenix will be installed.

• Driver versions will be checked and updated.

When you update the Phoenix from old to new version (for example, a14_2004_16_4_47 to a15_2004_24_7_55),

the update will take place automatically without uninstallation.

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Nokia Customer Care Service Software Instructions

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