User Guide

Issue 2 10/2004 COMPANY CONFIDENTIAL 7
Copyright © 2004 Nokia. All Rights Reserved.
NHL-12
4 - Service Tools Nokia Customer Care
2. Service Tools and Requirements
■ Service requirements
Supported operating systems
• Windows 2000 (service pack 2)
• Windows XP (service pack 1)
Hardware requirements
Minimum
• Processor 233 MHz, RAM memory 64 MB, Disk space 50-100 MB.
Recommended for Windows 2000
• Processor 700 MHz, RAM memory 512 MB, Disk space 50-100 MB.
Service software
The service software used is called Phoenix. The Phoenix service software requires a 32-bit
operating system and is not compatible with Windows versions 3.X. For installation and user
instructions, please refer to Chapter 3 of this service manual.