Nokia Customer Care Service Manual RM-240 (Nokia 6500 slide) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Amendment Record Sheet Amendment Record Sheet Amendment No Original issue Page ii Date 09/2007 Inserted By J Bryman Comments Finished by G Rudh COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Copyright Copyright Copyright © 2007 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
RM-240 Warnings and cautions Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
RM-240 For your safety For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Care and maintenance Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
RM-240 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.
RM-240 Battery information Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer.
RM-240 Company Policy Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
RM-240 Company Policy (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Nokia 6500 slide Service Manual Structure Nokia 6500 slide Service Manual Structure 1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Nokia 6500 slide Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 General information Table of Contents Product selection....................................................................................................................................................1–5 Phone features .......................................................................................................................................................1–5 User interface and software features...........................................................................................
RM-240 General information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 General information Product selection RM-240 (Nokia 6500 slide) is a WCDMA/GSM dual mode phone, supporting WCDMA 850/2100 bands and EGSM850/900/1800/1900 bands. Figure 1 RM-240 (Nokia 6500 slide) product picture Phone features Display and keypad features • 2.2” 240x320 pixel, 16M colour display (33.5mm x 44.7mm active area) • Ambient light sensor • 5-way , navi-key (2 soft-keys, call and end keys) Hardware features • 3.
RM-240 General information • GSM/EDGE 850/900/1800/1900 • EDGE: MSC 31 • GPRS: MSC 31 • CSD User interface and software features Selection of software applications and services • Video streaming and recording • Video playback • Still pictures to TV out in VGA • Video to TV out in QVGA 15fps • XHTML browsing over TCP/IP • SAIC • Themes (wallpapers, icons, colors) • Music Player supporting MP3, MP4 AAC, ACC+, eAAC+, ARM-NB and WMA • Nokia Xpress audio messaging (AMS) • Flight mode • WMDRM 10.07, OMA DRM 2.
RM-240 General information Type Name AC-4 Charger BP-5M Battery 900 mAh Li-Ion Table 2 Car accessories Type Name CK-15W Table 3 Headsets Type Name Wired HS-47 Headset (wired) Table 4 Data cables Type Name CA-101 Micro USB cable CA-92U TV output cable Technical specifications General specifications Unit Transceiver with BP-6P 850 mAh Li-Ion battery pack Dimension (mm) 112 x 45 x 11 Weight (g) Volume (cc) 101 55 Battery endurance Battery BP-5M 900 mAh Li-ion NMP Talk time Up to 6H
RM-240 General information (This page left intentionally blank.) Page 1 –8 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 2 — Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts Table of Contents Service devices........................................................................................................................................................2–5 Product specific devices....................................................................................................................................2–5 FS-59 ................................................................................................................
RM-240 Service Devices and Service Concepts Module jig MJ-136 set up ............................................................................................................................... 2–21 RF testing concept with RF coupler .............................................................................................................. 2–22 Service concept for RF testing and RF/BB tuning ........................................................................................
RM-240 Service Devices and Service Concepts Service devices Product specific devices The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-240, refer to various concepts.
RM-240 Service Devices and Service Concepts SA-149 RF coupler SA-149 is an RF coupler for WCDMA and GSM RF testing. It is used together with SS-46 and SS-62. The following table shows attenuations from the antenna pads of the mobile terminal to the SMA connectors of SA-149: • Frequency Att. (dB) GSM850 TX Low: 12.6 Mid: 11.3 High: 10.2 GSM850 RX Low: 8.6 Mid: 8.2 High: 8.2 GSM900 TX Low: 8.2 Mid: 8.1 High: 8.2 GSM900 RX Low: 8.1 Mid: 8.1 High: 8.8 GSM1800 TX Low: 8.8 Mid: 8.8 High: 8.
RM-240 Service Devices and Service Concepts CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash adapter. It requires an external 12 V power supply. The unit has the following features: • software controlled via USB • EM calibration function • Forwards FBUS/Flashbus traffic to/from terminal • Forwards USB traffic to/from terminal • software controlled BSI values • regulated VBATT voltage • 2 x USB2.
RM-240 Service Devices and Service Concepts FLS-4S Flash device FLS-4S is a dongle and flash device incorporated into one package, developed specifically for POS use. FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package, developed specifically for POS use. Note: FLS-5 can be used as an alternative to PKD-1.
RM-240 Service Devices and Service Concepts PK-1 Software protection key PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle. PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register the dongle in the same way as the PKD-1 series dongle.
RM-240 Service Devices and Service Concepts RJ-71 Rework jig RJ-71 is a rework jig used with ST-26 rework stencil. RJ-73 Rework jig RJ-73 is a rework jig used with ST-29. RJ-93 Rework jig RJ-93 is used as a rework jig for the engine module. This stencil takes the front end module (FEM) or power amplifier (PA) module for spreading the soldering paste to the component. Must be used together with the ST-40 stencil.
RM-240 Service Devices and Service Concepts SPS-1 Soldering Paste Spreader The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils. SPS-2 Soldering paste spreader SRT-6 Opening tool SRT-6 is used to open phone covers. SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-10. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts SS-62 Generic flash adapter base for BB5 • generic base for flash adapters and couplers • SS-62 equipped with a clip interlock system • provides standardised interface towards Control Unit • provides RF connection using galvanic connector or coupler • multiplexing between USB and FBUS media, controlled by VUSB SS-93 Opening tool SS-93 is used for opening JAE connectors. ST-26 Rework stencil ST-26 is a rework stencil used with rework jig RJ-71.
RM-240 Service Devices and Service Concepts ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93. ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541 duplexers. It is used together with the rework jigs RJ-157 and RJ-160. ST-61 Rework stencil ST-61 is a rework stencil and used with RJ-184. SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning and testing.
RM-240 Service Devices and Service Concepts CA-28DS Service data cable The CA-28DS service cable is used to connect FLS-4S to the POS flash adapter for supplying a controlled operating voltage and data connection. CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is included in the FPS-10 and FPS-11 sales packages. CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter.
RM-240 Service Devices and Service Concepts CA-89DS Cable CA-92U AV cable The CA-92U is a AV cable that i used to connect the AV connecter (2.5mm) on the phone to an AV device (RCA connectors). DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for example, between the PC's serial port and module jigs, flash adapters or docking station adapters. Note: Only ROHS compliant version GM 30083821 allowed. Note: Docking station adapters valid for DCT4 products.
RM-240 Service Devices and Service Concepts XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable for flashing and service purposes. XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.1dB Page 2 –16 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts Service concepts POS (Point of Sale) flash concept Figure 2 POS flash concept Type Description Product specific tools BP-5C Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables DKE-2 Issue 1 USB connectivity cable COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts Flash concept with FPS-10 Figure 3 Basic flash concept with FPS-10 Type Description Product specific devices FS-53 Flash adapter Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Page 2 –18 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts CU-4 flash concept with FPS-10 Figure 4 CU-4 flash concept with FPS-10 Type Description Product specific devices FS-53 Flash adapter Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts Module jig service concept Figure 5 Module jig service concept Type Description Phone specific devices MJ-116 Module jig Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable USB cable Page 2 –20 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Service Devices and Service Concepts Type Description GPIB control cable Module jig MJ-136 set up Figure 6 Module jig MJ-136 set up (PWB for RM-240 us used) 1 Remove the PWB, antenna IHF assembly, bottom keymat assembly and bottom flex from the phone. 2 Fit the PWB according to illustration above and connect the top flex connector. 3 Fit the antenna IHF assembly and lock it. 4 Close the supporting frame of the jig over the PWB.
RM-240 Service Devices and Service Concepts RF testing concept with RF coupler Figure 7 RF testing concept with RF coupler Type Description Product specific devices FS-53 Flash adapter SA-101 RF coupler Other devices CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable Page 2 –22 COMPANY CONFIDENTIAL Copyrigh
RM-240 Service Devices and Service Concepts Type Description GPIB control cable USB cable Service concept for RF testing and RF/BB tuning Figure 8 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-116 Module jig Other devices CU-4 Control unit PKD-1/PK-1 SW security device SX-4 Smart card Measurement equipment Smart card reader PC with Phoenix service software Cables DAU-9s Issue 1 MBUS cable COMPANY CONFIDENTIAL Copyright © 2007 Nokia.
RM-240 Service Devices and Service Concepts Type Description PCS-1 DC power cable XRS-6 RF cable GPIB control cable USB cable Page 2 –24 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Table of Contents Baseband self tests in Phoenix .............................................................................................................................3–5 Power and charging troubleshooting..................................................................................................................3–7 Dead or jammed device troubleshooting .............................................................................................
RM-240 BB Troubleshooting and Manual Tuning Guide List of Figures Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. ................................. 3–12 Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal................................ 3–13 Figure 11 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected. ..................................................................................................
RM-240 BB Troubleshooting and Manual Tuning Guide Baseband self tests in Phoenix Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide General power checking Check the following voltages: Signal name Regulator Sleep Idle Nominal voltage Main user VIO AVILMA ON ON 1.82 Memory, I/Os, Display, RAP VBACK AVILMA ON ON 2.5 Back-up battery VSIM1 AVILMA ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.5 Hall sensor display, TV out VANA AVILMA ON ON 2.5 Audio, some pull-ups VR1 AVILMA OFF ON 2.
RM-240 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Part 1 Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Part 2 Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Page 3 –12 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Combo memory troubleshooting Troubleshooting flow Page 3 –14 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide SD card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –16 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide TV out troubleshooting Troubleshooting flow Page 3 –18 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide User interface troubleshooting Keypad and side keys troubleshooting Context There are two possible failure modes in the keyboard module: • One or more keys are stuck, so that the key does not react when a keydome or a side key is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.
RM-240 BB Troubleshooting and Manual Tuning Guide Top keypad troubleshooting Page 3 –20 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Side keys troubleshooting Display module troubleshooting General instructions for display troubleshooting Context • The display is in a normal mode when the phone is in active use. • Display is in a partial idle mode when the phone is in the screen saver mode. • The operating modes of the display can be controlled with the help of Phoenix. Table 5 Display module troubleshooting cases Display blank There is no image on the display.
RM-240 BB Troubleshooting and Manual Tuning Guide Backlight dim or not working at all Backlight LED components are inside the display module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone. This means that in case the display is working (image OK), the backlight is faulty. Visual defects (pixel) Pixel defects can be checked by controlling the display with Phoenix. Use both colours, black and white, on a full screen.
RM-240 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Faulty image troubleshooting Context The image on the display is corrupted or part of the image is missing. If a part of the image is missing, change the display module. Otherwise, follow the flowchart below. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –24 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Display on but no image troubleshooting Context The phone is on, display active and blank, but no image. Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Display backlight troubleshooting Troubleshooting flow Page 3 –26 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Hall sensor troubleshooting Troubleshooting flow 1 When the phone is on and has been closed for approx. 1 minute - open the phone. The phone shall be active (Menu shown). 2 Check the voltage at R2407 (the hall sensors and the resistor forms a NOR gate). It should be approx. 1.8V when the phone is closed. When it approx. 15mm open, hall sensor 1 should be active an drop the voltage to 0V.
RM-240 BB Troubleshooting and Manual Tuning Guide 5 Disassembly the phone - the upper part of the phone shall be separated. 6 Slid the upper part of the phone to half open. 7 Look according to the arrow in the illustration below. 8 Turn the upper part to near horizontal. - You should be able to see a magnet approx. 6mm long. 9 If the magnet is missing or not in position - replace the slide module. Camera module troubleshooting Introduction to camera troubleshooting Bad conditions often cause bad pictures.
RM-240 BB Troubleshooting and Manual Tuning Guide • The center of the picture is sharper than the edges • If phone has auto focus: Remember that the white focussing frame which appears when the camera button is pressed halfway down, must turn green for auto focus lock.
RM-240 BB Troubleshooting and Manual Tuning Guide Camera hardware troubleshooting Troubleshooting flow Page 3 –30 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Small (front) camera troubleshooting Evaluating videocall picture quality from small (front) camera When testing the picture quality of a videocall, remember the following: • Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels • Make sure the optical system is clean • Make sure the light is suffiecient (bright office lightning) • Do not take the picture towards light source • Hold the phone as still as possible
RM-240 BB Troubleshooting and Manual Tuning Guide Small (front) camera bad image quality troubleshooting Troubleshooting flow Page 3 –32 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Small (front) camera troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Small (front) camera hardware troubleshooting Troubleshooting flow Page 3 –34 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide LED camera flash troubleshooting Troubleshooting flow Audio troubleshooting Audio troubleshooting test instructions Single-ended external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground.
RM-240 BB Troubleshooting and Manual Tuning Guide • Oscilloscope • Function generator (sine waveform) • 'Active speaker' or 'speaker and power amplifier' • Sound level meter • Current probe (Internal handsfree DPMA output measurement) • Phoenix service software • Battery voltage 3.7V Test procedure Audio can be tested using the Phoenix audio routings option.
RM-240 BB Troubleshooting and Manual Tuning Guide Loop test Input terminal External Mic to Internal Earpiece XMICP and GND Output terminal EarP and GND Path Input Differential gain [dB] voltage output (fixed) [mVp-p] voltage [mVp-p] Output DC level [V] Output current [mA] -4.5 1000 600 1.2 NA -5 1000 560 0 25mA (calc.) 22.7 100 1360 1.
RM-240 BB Troubleshooting and Manual Tuning Guide Measurement data Figure 11 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected. If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a current probe and the input signal frequency must be 2kHz. Figure 12 Differential output waveform of the Ext_in_IHF_out loop measurement when speaker is connected.
RM-240 BB Troubleshooting and Manual Tuning Guide Figure 13 Single-ended output waveform of the HP_in_Ext_out loop. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Page 3 –40 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Page 3 –42 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Page 3 –44 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Baseband manual tuning guide Certificate restoring for BB5 products Context This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-8 or FPS-10.
RM-240 BB Troubleshooting and Manual Tuning Guide Note: SX-4 smart card is needed. • If the phone resets after certificate restoring, reflash the phone again. Required equipment and setup: • Phoenix service software v 2007.19 or newer. • The latest phone model specific Phoenix data package. • PKD-1 dongle • SX-4 smart card (Enables BB5 testing and tuning features) • External smart card reader Note: The smart card reader is only needed when FPS-8 is used. FPS-10 has an integrated smart card reader.
RM-240 BB Troubleshooting and Manual Tuning Guide Product is automatically set according to the phone support module which was opened manually, but the flash files cannot be found because the correct data cannot be read from the phone automatically. Code must be chosen manually, it determines the correct flash files to be used. Please choose the correct product code (can be seen in the phone type label) from the dropdown list. Flash Type must be set to Phone as Manufactured.
RM-240 BB Troubleshooting and Manual Tuning Guide Programming is completed when Flashing Completed message is displayed. The product type designator and MCU SW version are displayed in the status bar. vi Close the SW Update window and then choose File→Close Product . 2. Create a Request file. For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with Phoenix, choose File→Scan Product . ii Choose Tools→Certificate Restore .
RM-240 BB Troubleshooting and Manual Tuning Guide iv Name the file so that you can easily identify it, and click Open. The name of the file and its location are shown. v To create the Request file, click Start. vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start Phoenix service software.
RM-240 BB Troubleshooting and Manual Tuning Guide iv From the Tools menu, choose Certificate Restore and select Process a response file in the Action pane. v To choose the location where response file is saved, click Browse. vi Click Open. The name of the file and the path where it is located are shown. vii To write the file to phone, click Start. Next actions After a successful rewrite, you must retune the phone completely by using Phoenix tuning functions.
RM-240 BB Troubleshooting and Manual Tuning Guide Energy management calibration Prerequisites Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result. Hardware setup: • An external power supply is needed. • Supply 12V DC from an external power supply to CU-4 to power up the phone.
RM-240 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –52 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting (This page left intentionally blank.) Page 4 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting Table of Contents RF self tests in Phoenix ..........................................................................................................................................4–5 General RF troubleshooting ..................................................................................................................................4–6 Introduction to RF troubleshooting ........................................................................................................
RM-240 RF troubleshooting (This page left intentionally blank.) Page 4 –4 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting RF self tests in Phoenix Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting General RF troubleshooting Introduction to RF troubleshooting Most RF semiconductors are static discharge sensitive ESD protection must be applied during repair (ground straps and ESD soldering irons).
RM-240 RF troubleshooting Non-replaceable RF components The following RF components cannot be replaced because of their location on the PWB: Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting Auto tuning for BB5.0 This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated.
RM-240 RF troubleshooting Figure 14 Auto tuning concept with CMU200 Note: Crossover Cable connection between computer and CU200 is recommended (refer to Service Devices chapter and Module Jig concept). Phoenix preparations Install the phone specific data package, for example RM-210_dp_1.78_sw_sh3.26.exe. This defines phone specific settings.. Auto tuning procedure 1 Make sure the phone (in the jig) is connected to the equipment. Else, some menus will not be shown in Phoenix.
RM-240 RF troubleshooting Page 4 –10 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting Figure 15 General voltage checking test points (main board, top side) Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting Receiver troubleshooting Introduction to receiver (RX) troubleshooting RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software. The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see GSM RX chain activation for manual measurements/GSM RSSI measurement. For a similar test in WCDMA mode, see WCDMA RSSI measurement.
RM-240 RF troubleshooting WCDMA RX chain activation for manual measurement/WCDMA RSSI measurement Prerequisites Make the following settings in Phoenix service software and in the signal generator. Setting Band IV Phoenix channel 1637 Signal generator to antenna connector 2132.4 MHz Steps 1. Via Phoenix Testing menu, choose WCDMA/RX Control. 2. In the RX control window, make the following settings: Figure 16 RX Control window with example settings 3. Click Start to activate the settings.
RM-240 RF troubleshooting • Continuous mode 6. Click Start to perform the measurement. Results The reading should reflect the level of the signal generator (-losses) ± 5 dB. Transmitter troubleshooting General instructions for transmitter (TX) troubleshooting Please note the following before performing transmitter tests: • TX troubleshooting requires TX operation. • Do not transmit on frequencies that are in use! • The transmitter can be controlled in local mode for diagnostic purposes.
RM-240 RF troubleshooting 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200). Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting Figure 17 Typical readings 4. Change power level (RF controls) and make sure the power reading follows accordingly. Page 4 –16 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting Next actions If you want to troubleshoot the other bands, change band with RF controls and set the communication analyser accordingly. WCDMA transmitter troubleshooting Steps 1. Set the phone to local mode. 2. In Phoenix, select Testing→WCDMA→TX control . 3. In the TX control window, make settings as shown in the picture: Note: Star level is the expected power out. 4. Click Send to enable the settings and activate TX. If settings are changed (eg.
RM-240 RF troubleshooting Bluetooth and FM radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Figure 18 Troubleshooting diagram: Bluetooth Page 4 –18 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting FM radio troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 RF troubleshooting (This page left intentionally blank.) Page 4 –20 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 5 — System Module Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module Table of Contents Introduction............................................................................................................................................................5–5 Phone description .............................................................................................................................................5–5 Energy management........................................................................................................................
RM-240 System Module (This page left intentionally blank.) Page 5 –4 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module Introduction Phone description RAP is the main digital baseband ASIC in the phone. It contains functionality for both WCDMA and GSM EDGE. The hardware accelerator is used as a camera accelerator. N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management controller for the phone. Bluetooth and FM radio are physically integrated in one single ASIC. RM-240 operates on bands GSM850/900/1800/1900 and WCDMA band I & V.
RM-240 System Module Function Description Item ref Hall sensors Main board: N2421 & N2422 Ambient light sensor (ALS) N2500 TV out TV out graphics engine Earpiece D2430 B2170 Secondary camera VGA N3550 Microphone Knopfler, digital interface B2102 µSD card connector AV connector X4800 2.5 mm µUSB connector X2001 X2002 Key component placement Page 5 –6 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module System module block diagram Page 5 –8 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module Board and module connections Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module Energy management Battery and charging BP-5M battery The phone is powered by a 3-pole BP-5M S-pack 900 mAh battery. The three poles are named VBAT, BSI and GND where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull down resistor. Figure 19 Battery pin order The battery temperature is estimated by measuring separate battery temperature NTC via the BTEMP line.
RM-240 System Module Figure 21 Small (left) and wide (right) charger plugs Charging is controlled by energy management, and external components are needed to protect the baseband module against EMC, reverse polarity and transient frequency deviation. Normal and extreme voltages Energy management is mainly carried out in the two Application Specific Integrated Circuits (ASICs) N2300 BETTY and N2200 AVILMA. These two circuits contains a number of regulators.
RM-240 System Module Power down can be initiated by pressing the power key again (the system is powered down with the aid of SW). The power key is connected to EM ASIC N2200 (AVILMA) via PWRONX signal. Modes of operation Mode Description NO_SUPPLY (dead) mode means that the main battery is not present or its voltage is too low (below N2200 AVILMA master reset threshold) and that the back-up battery voltage is too low.
RM-240 System Module Figure 22 Clocking scheme USB, SIM, μSD, TV out Micro USB The micro USB (Universal Serial Bus) provides a wired connectivity between a PC and peripheral devices. It is a differential serial bus. USB 2.0 is supported with full speed (12 Mbps). Hot swap is supported, which means that USB devices may be plugged in/out at any time. This phone is provided with a specific connector for µUSB. TV out In this phone the 2.
RM-240 System Module Table 9 AV connector pins Pin Signal name Direction Description 1, 2 HS_ GND - Ground) 3 HS_MIC/ HS_COMP_VIDEO Input/Output Microphone input Video output depending on switch N2002 4 HS_EAR_R Output Audio out 5 HS_EAR_L Output Audio out 6 PLUG_DET Input Plug detection SIM interface The device has one SIM (Subscriber Identification Module) interface. It is only accessible if battery is removed.
RM-240 System Module Figure 23 SIM interface The EM ASIC handles the detection of the SIM card. The detection method is based in the BSI line. Because of the location of the SIM card, removing the battery causes a quick power down of the SIM IF. The SIM interface supports both 1.8 V and 3.0 V SIM cards. The SIM interface voltage is first 1.8 V when the SIM card is inserted, and if the card does not response to the ATR a 3 V interface voltage is used.
RM-240 System Module Figure 24 Camera block diagram User interface Display module The interconnection between the LCD module and the engine is implemented with a 24-pin board-to-board connector. The LCD module does not require any tuning in service. Keyboard and other keys Table 10 Key signal matrix GENIO Page 5 –16 36 37 38 39 40 KEYB_CMT8 (COL0) KEYB_CMT9 (COL1) KEYB_CMT1 0 (COL2) KEYB_CMT1 1 (COL3) KEYB_CMT1 2 (COL4) COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 System Module GENIO 36 37 38 39 32 KEYB_CMT0 (ROW0) Soft left Left Soft right Up 33 KEYB_CMT1 (ROW1) Send Right End Select 34 KEYB_CMT2 (ROW2) 1 2 3 Down 35 KEYB_CMT3 (ROW3) 4 5 6 Vol+ 41 KEYB_CMT4 (ROW4) 7 8 9 Vol- 42 KEYB_CMT5 (ROW5) * 0 # Camera capture 40 Auto focus Backlight and illumination There is backlight illuminating the display. The lower/numeric keyboard is top lit by 2 LEDs, and the top keyboard is also lit by 2.
RM-240 System Module Audio concept Audio concept The functional core of the audio hardware is built around two ASICs; Energy management ASICs N2200 and N2300. N2200 provides an interface for the trancducers and the AV connector. There are four audio transducers: • 1 earpiece • 1 IHF speaker • 1 digital microphone module • 1 AV out connector N2200 also provides an output for the vibra motor. All external audio accessories are connected to the specific audio connector.
RM-240 System Module Hand portable (HP) mode Microphone X Earpiece X Internal hands free (IHF) mode X Speaker X AV connector In this phone the 2.5mm AV connector has a double function - depending of the mode the phone is put in the AV connector will operate as a normal galvanic connector for headsets etc or as TV output (that can be connector to a external TV).
RM-240 System Module RF description Bluetooth Bluetooth provides a fully digital link for communication between a master unit (the phone) and one or more slave units (e.g. a wireless headset). Data and control interface for a low power RF module is provided by the module. The Bluetooth is physically integrated with the FM radio into one single module. From a functional point of view they, however, have nothing in common.
RM-240 System Module Figure 27 FM interface The FM radio is an integrated circuit, controlled by MCU software through a serial bus interface. The wires of the headset are used as poles of the antenna, and no other antenna is needed for FM radio reception. In addition to the Bluetooth unit the FM radio is provided with LDO (low drop out) voltage 2V8_FM_LCD. The radio has an automatic band search function, which can search for a strong write/read signal from a certain frequency.
RM-240 System Module Transmitter (TX) The digital baseband signal (eg. from the microphone) is converted to an analogue signal, which is then amplified and transmitted from the antenna. The frequency of this signal can be tuned to match the bandwith of the system in use (eg. GSM900). The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals are sent via different components, the principles of the transmission is the same.
RM-240 System Module Parameter RX frequency band Unit EGSM850: 869- 894 MHz EGSM900: 925- 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA band I: 2110 - 2170 MHz WCDMA band V: 869 - 894 MHz TX frequency band GSM850: 824- 849 MHz GSM900: 880- 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA band I: 1920 - 1980 MHz WCDMA band V: 824 - 849 MHz Output power GSM850: +5 ... +33 dBm EGSM900: +5 … +33 dBm GSM1800: +0 … +30 dBm GSM1900: +0 ... +30 dBm WCDMA band I: -50...
RM-240 System Module Environmental conditions Environmental condition Ambient temperature Notes Normal operation -15 oC ... +55 oC Specifications fulfilled Reduced performance 55 oC ... +70 oC Operational only for short periods Intermittent or no operation -40 oC ... -15 oC and +70 oC ... +85oC Operation not guaranteed but an attempt to operate will not damage the phone No operation or storage <-40 oC and >+85 oC No storage.
Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Glossary (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-240 Glossary A/D-converter Analog-to-digital converter ACI Accessory Control Interface ADC Analog-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Board to board, connector betwe
RM-240 Glossary DPLL Digital Phase Locked Loop DSP Digital Signal Processor DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evaluation EGSM Extended GSM EM Energy management EMC Electromagnetic compability EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film compensated super twisted nematic GMSK Gaussian Minimum Shift Keying GND Ground, conductive mass GPIB Gener
RM-240 Glossary LED Light-emitting diode LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging service NTC Negative temperature coefficient, temperature sensitive resistor used as a temperature sensor OMA Object management architechture OMAP Operations, maintenance,
RM-240 Glossary RX Radio Receiver SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switched Mode Power Supply SNR Signal-to-noice ratio SPR Standard Product requirements SRAM Static random access memory STI Serial Trace Interface SW Software SWIM Subscriber/Wallet Identification Module TCXO Temperature controlled Oscillator Tiku Finnish for Chip, Successor of the UPP