Nokia Customer Care Service Manual RM-265 (6500 classic) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 Amendment Record Sheet Amendment Record Sheet Amendment No Original issue Page ii Date 09/2007 Inserted By J Bryman Comments Finalised by G Rudh COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 Copyright Copyright Copyright © 2007 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
RM-265 Warnings and cautions Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
RM-265 For your safety For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 Care and maintenance Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
RM-265 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.
RM-265 Battery information Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer.
RM-265 Company Policy Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
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RM-265 6500 classic Service Manual Structure 6500 classic Service Manual Structure 1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 6500 classic Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 General information Table of Contents Product selection....................................................................................................................................................1–5 Phone features .......................................................................................................................................................1–5 User interface and software features...........................................................................................
RM-265 General information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 General information Product selection RM-265 (Nokia 6500) is a WCDMA/GSM dual mode phone, supporting WCDMA 850/2100 bands and EGSM850/900/1800/1900 bands. Figure 1 RM-265 (Nokia 6500 classic) product picture Phone features Display and keypad features • 2” 240x320 pixel, 16M color display (30.6mm x 40.8mm active area) • 5-way , navi-key (soft-keys, call and end keys) Hardware features • 2.
RM-265 General information • CSD User interface and software features Selection of software applications and services • Video streaming and recording • XHTML browsing over TCP/IP • SAIC • Themes (wallpapers, icons, colors) • Music Player supporting MP3, MP4, AAC, eAAC+ • Flight mode • OMA DRM 2.0 (Digital Right Management) • OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL • OMA Client Provisioning v1.1 • Java • Video playback • 64 polyphonic ringing tones • WAP 2.
RM-265 General information Table 3 Headsets Type Name Wired HS-82 Headset (wired) Wireless BH-100 Wireless headset BH-500 Wireless headset BH-5XX Wireless headset BH-60X Wireless headset HS-89W Wireless headset HS-25W Wireless headset HS-72W Wireless headset HS-76W Wireless headset Table 4 Data cables Type Name CA-101 Micro USB cable Technical specifications General specifications Unit Transceiver with BP-6P 850 mAh Li-Ion battery pack Dimension (mm) 109.8 x 45 x 9.
RM-265 General information (This page left intentionally blank.) Page 1 –8 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 2 — Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
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RM-265 Service Devices and Service Concepts Table of Contents Service devices........................................................................................................................................................2–5 Product specific devices....................................................................................................................................2–5 FS-60 ................................................................................................................
RM-265 Service Devices and Service Concepts Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–17 Figure 5 Module jig service concept .................................................................................................................. 2–18 Figure 6 RF testing concept with RF coupler ....................................................................................................
RM-265 Service Devices and Service Concepts Service devices Product specific devices The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-265, refer to various concepts.
RM-265 Service Devices and Service Concepts SA-136 RF coupler SA-136 is an RF coupler for WCDMA and GSM RF testing. It is used together with SS-46 and SS-62. The following table shows attenuations from the antenna pads of the mobile terminal to the SMA connectors of SA-136: • Frequency Att.
RM-265 Service Devices and Service Concepts CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash adapter. It requires an external 12 V power supply. The unit has the following features: • software controlled via USB • EM calibration function • Forwards FBUS/Flashbus traffic to/from terminal • Forwards USB traffic to/from terminal • software controlled BSI values • regulated VBATT voltage • 2 x USB2.
RM-265 Service Devices and Service Concepts FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package, developed specifically for POS use. Note: FLS-5 can be used as an alternative to PKD-1.
RM-265 Service Devices and Service Concepts JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal. The shield box is not an active device, it contains only passive filtering components for RF attenuation. PK-1 Software protection key PK-1 is a hardware protection key with a USB interface.
RM-265 Service Devices and Service Concepts RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer (Z7541). It is used together with the ST-55 stencil. RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine module. It is used together with the ST-59 stencil. RJ-71 Rework jig RJ-71 is a rework jig used with ST-26 rework stencil. RJ-73 Rework jig RJ-73 is a rework jig used with ST-29. Page 2 –10 COMPANY CONFIDENTIAL Copyright © 2007 Nokia.
RM-265 Service Devices and Service Concepts RJ-93 Rework jig RJ-93 is used as a rework jig for the engine module. This stencil takes the front end module (FEM) or power amplifier (PA) module for spreading the soldering paste to the component. Must be used together with the ST-40 stencil. SPS-1 Soldering Paste Spreader The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils. SRT-6 Opening tool SRT-6 is used to open phone covers.
RM-265 Service Devices and Service Concepts SS-62 Generic flash adapter base for BB5 • generic base for flash adapters and couplers • SS-62 equipped with a clip interlock system • provides standardised interface towards Control Unit • provides RF connection using galvanic connector or coupler • multiplexing between USB and FBUS media, controlled by VUSB ST-26 Rework stencil ST-26 is a rework stencil used with rework jig RJ-71. ST-29 rework stencil This stencil is to be used together with RJ-73.
RM-265 Service Devices and Service Concepts ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541 duplexers. It is used together with the rework jigs RJ-157 and RJ-160. ST-59 Rework stencil ST-59 is a rework stencil used with rework jig RJ-169. SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are flashed.
RM-265 Service Devices and Service Concepts CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is included in the FPS-10 and FPS-11 sales packages. CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter. PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage.
RM-265 Service Devices and Service Concepts XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable for flashing and service purposes. XRF-1 RF cable The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector ca. 610mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.
RM-265 Service Devices and Service Concepts Type Description Product specific tools BP-5C Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables DKE-2 USB connectivity cable Flash concept with FPS-10 Figure 3 Basic flash concept with FPS-10 Type Description Product specific devices FS-53 Flash adapter Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Page 2 –16 COMPANY CONFIDENTIAL Co
RM-265 Service Devices and Service Concepts Type Description Cables XCS-4 Modular cable CA-35S Power cable USB cable CU-4 flash concept with FPS-10 Figure 4 CU-4 flash concept with FPS-10 Type Description Product specific devices FS-53 Flash adapter Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia.
RM-265 Service Devices and Service Concepts Type Description PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Module jig service concept Figure 5 Module jig service concept Type Description Phone specific devices MJ-116 Module jig Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Page 2 –18 COMPANY CONFIDENTIAL Copyright © 2007 Nokia.
RM-265 Service Devices and Service Concepts Type Description Cables PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable USB cable GPIB control cable RF testing concept with RF coupler Figure 6 RF testing concept with RF coupler Type Description Product specific devices FS-53 Flash adapter SA-101 RF coupler Other devices CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia.
RM-265 Service Devices and Service Concepts Type SS-62 Description Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable GPIB control cable USB cable Service concept for RF testing and RF/BB tuning Figure 7 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-116 Module jig Other devices CU-4 Page 2 –20 Control unit COMPANY CONFIDENTIAL Copyright © 2007 Nokia.
RM-265 Service Devices and Service Concepts Type Description PKD-1/PK-1 SW security device SX-4 Smart card Measurement equipment Smart card reader PC with Phoenix service software Cables DAU-9s MBUS cable PCS-1 DC power cable XRS-6 RF cable GPIB control cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
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Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Table of Contents Baseband self tests in Phoenix .............................................................................................................................3–5 Power and charging troubleshooting..................................................................................................................3–7 Dead or jammed device troubleshooting .............................................................................................
RM-265 BB Troubleshooting and Manual Tuning Guide Figure 12 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected. ... 3–31 Page 3 –4 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Baseband self tests in Phoenix Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide General power checking Check the following voltages: Signal name Regulator Sleep Idle Nominal voltage Main user VIO AVILMA ON ON 1.82 Memory, I/Os, Display VBACK AVILMA ON ON 2.5 Back-up battery VSIM1 AVILMA ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.5 Camera, ALS, Display VR1 AVILMA OFF ON 2.5 Crystal oscillators, Ahneus VRFC AVILMA OFF ON 1.8 RAP3G converters VRCP1 AVILMA 4.
RM-265 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Part 1 Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Part 2 Figure 8 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Page 3 –12 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Figure 9 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Combo memory troubleshooting Troubleshooting flow Page 3 –14 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Internal memory troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –16 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide User interface troubleshooting Keypad troubleshooting Context There are two possible failure modes in the keyboard module: • One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.) • Malfunction of several keys at the same time; this happens when one or more rows or columns in the key matrix are failing (shortcut or open connection).
RM-265 BB Troubleshooting and Manual Tuning Guide Image on the display not correct Image on the display can be corrupted or a part of the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram. Backlight dim or not working at all Backlight LED components are inside the display module.
RM-265 BB Troubleshooting and Manual Tuning Guide 1 No backlights when image is on 2 No image when backlight is on 3 No backlight and no image Troubleshooting flow Page 3 –20 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Keyboard backlight troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Camera and LED flash troubleshooting Camera troubleshooting Troubleshooting flow Page 3 –22 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Bad camera image quality troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Camera viewfinder troubleshooting Troubleshooting flow Page 3 –24 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Camera hardware failure message troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Camera hardware troubleshooting Troubleshooting flow LED camera flash troubleshooting Context Note: There are three different flash modes. Page 3 –26 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Audio troubleshooting Audio troubleshooting test instructions Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for measuring a digital amplifier is not available.
RM-265 BB Troubleshooting and Manual Tuning Guide Loop test Input terminal Output terminal External Mic to External Earpiece XMICP and GND HSEAR R P, HSEAR R N and GND Path Input Differential gain [dB] voltage output (fixed) [mVp-p] voltage [mVp-p] Output DC level [V] Output current [mA] -2.9 1000 720 1.2 NA -4.5 1000 600 1.2 NA -5 1000 560 0 25mA (calc.) 22.7 100 1360 1.
RM-265 BB Troubleshooting and Manual Tuning Guide Measurement data Figure 10 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected. If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a current probe and the input signal frequency must be 2kHz. Figure 11 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected.
RM-265 BB Troubleshooting and Manual Tuning Guide Figure 12 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Page 3 –32 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Page 3 –34 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Page 3 –36 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Baseband manual tuning guide Certificate restoring for BB5 products Context This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-8 or FPS-10.
RM-265 BB Troubleshooting and Manual Tuning Guide • SX-4 smart card (Enables BB5 testing and tuning features) • External smart card reader • • • • • • • Note: The smart card reader is only needed when FPS-8 is used. FPS-10 has an integrated smart card reader. Activated FPS-8 flash prommer OR FPS-10 flash prommer Flash update package 03.18.
RM-265 BB Troubleshooting and Manual Tuning Guide Product is automatically set according to the phone support module which was opened manually, but the flash files cannot be found because the correct data cannot be read from the phone automatically. Code must be chosen manually, it determines the correct flash files to be used. Please choose the correct product code (can be seen in the phone type label) from the dropdown list. Flash Type must be set to Phone as Manufactured.
RM-265 BB Troubleshooting and Manual Tuning Guide iii To choose a location for the request file, click Browse. iv Name the file so that you can easily identify it, and click Open. The name of the file and its location are shown. v To create the Request file, click Start. vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.
RM-265 BB Troubleshooting and Manual Tuning Guide iv From the Tools menu, choose Certificate Restore and select Process a response file in the Action pane. v To choose the location where response file is saved, click Browse. vi Click Open. The name of the file and the path where it is located are shown. vii To write the file to phone, click Start. Next actions After a successful rewrite, you must retune the phone completely by using Phoenix tuning functions.
RM-265 BB Troubleshooting and Manual Tuning Guide Energy management calibration Prerequisites Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result. Hardware setup: • An external power supply is needed. • Supply 12V DC from an external power supply to CU-4 to power up the phone.
Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
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RM-265 RF troubleshooting Table of Contents RF self tests in Phoenix ..........................................................................................................................................4–5 General RF troubleshooting ..................................................................................................................................4–6 Introduction to RF troubleshooting ........................................................................................................
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RM-265 RF troubleshooting RF self tests in Phoenix Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 RF troubleshooting General RF troubleshooting Introduction to RF troubleshooting Most RF semiconductors are static discharge sensitive ESD protection must be applied during repair (ground straps and ESD soldering irons).
RM-265 RF troubleshooting RF key components Non-replaceable RF components The following RF components cannot be replaced because of their location on the PWB: Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 RF troubleshooting Auto tuning for BB5.0 This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated.
RM-265 RF troubleshooting Figure 13 Auto tuning concept with CMU200 Note: Crossover Cable connection between computer and CU200 is recommended (refer to Service Devices chapter and Module Jig concept). Phoenix preparations Install the phone specific data package, for example RM-210_dp_1.78_sw_sh3.26.exe. This defines phone specific settings.. Auto tuning procedure 1 Make sure the phone (in the jig) is connected to the equipment. Else, some menus will not be shown in Phoenix.
RM-265 RF troubleshooting Page 4 –10 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 RF troubleshooting Figure 14 General voltage checking test points (main board, top side) Receiver troubleshooting Introduction to receiver (RX) troubleshooting RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software. The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see GSM RX chain activation for manual measurements/GSM RSSI measurement.
RM-265 RF troubleshooting Setting GSM850 GSM900 GSM1800 GSM1900 Phoenix Channel 190 37 700 661 Signal generator to antenna connector 881.66771 MHz (67.71kHz offset) at -60dBm 942.46771 MHz (67.71kHz offset) at -60dBm 1842.86771 MHz (67.71kHz offset) at -60dBm 1960.046771 MHz (67.71kHz offset) at -60dBm Steps 1. Set the phone to local mode. 2.
RM-265 RF troubleshooting Figure 15 RX Control window with example settings 3. Click Start to activate the settings. If the settings are changed later on (for example, change of channel) you have to click Stop and Start again. Note: Clicking Stop also disables TX control if it was active. 4. From the Phoenix testing menu, select WCDMA→RX Power measurement 5. In the RX Power measurement window, select: • Mode: RSSI • Continuous mode 6. Click Start to perform the measurement.
RM-265 RF troubleshooting Results The reading should reflect the level of the signal generator (-losses) ± 5 dB. Transmitter troubleshooting General instructions for transmitter (TX) troubleshooting Please note the following before performing transmitter tests: • TX troubleshooting requires TX operation. • Do not transmit on frequencies that are in use! • The transmitter can be controlled in local mode for diagnostic purposes.
RM-265 RF troubleshooting 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200). Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 RF troubleshooting Figure 16 Typical readings 4. Change power level (RF controls) and make sure the power reading follows accordingly. Page 4 –16 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 RF troubleshooting Next actions If you want to troubleshoot the other bands, change band with RF controls and set the communication analyser accordingly. WCDMA transmitter troubleshooting Steps 1. Set the phone to local mode. 2. In Phoenix, select Testing→WCDMA→TX control . 3. In the TX control window, make settings as shown in the picture: Note: Star level is the expected power out. 4. Click Send to enable the settings and activate TX. If settings are changed (eg.
RM-265 RF troubleshooting Bluetooth troubleshooting Troubleshooting flow Figure 17 Troubleshooting diagram: Bluetooth Page 4 –18 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care 5 — System Module Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 System Module (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 System Module Table of Contents Introduction............................................................................................................................................................5–5 Phone description .............................................................................................................................................5–5 Energy management........................................................................................................................
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RM-265 System Module Introduction Phone description RAP is the main digital baseband ASIC in the phone. It contains functionality for both WCDMA and GSM EDGE. The hardware accelerator is used as a camera accelerator. N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management controller for the phone.
RM-265 System Module Key component placement Page 5 –6 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 System Module System module block diagram Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 System Module Board and module connections Energy management Battery and charging BL-6P battery The phone is powered by a 3-pole BL-6P 850 mAh battery. The three poles are named VBAT, BSI and GND where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull down resistor. Page 5 –8 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 System Module Figure 18 Battery pin order The battery temperature can be measured from the UI flex. Battery connector The battery connector is a blade connector. It has three blades; • BSI (Battery size indicator) • GND (Ground) • VBAT (Battery voltage) The BSI line is used to recognize the battery capacity by a battery internal pull down resistor. Figure 19 Battery connector Charging This phone is charged through the µUSB interface only (there is no separate connector for a charger).
RM-265 System Module Voltage Voltage [V] Condition HW Shutdown Voltages Vmstr+ 2.2 ± 0.1 Off to on Vmstr- 2.2 ± 0.1 On to off SW Shutdown Voltages Sw shutdown 3.1 In call Sw shutdown 3.2 In idle Min Operating Voltage Vcoff+ 2.9 ± 0.1 Off to on Vcoff- 2.6 ± 0.1 On to off Power key and system power-up When the battery is placed in the phone the power key circuits are energized. When the power key is pressed, the system boots up (if an adequate battery voltage is present).
RM-265 System Module CLK600. The clock source is an internal RC oscillator in EM ASIC N2300 (during the power-up sequence) or RAPIDO SMPS Clk. Figure 20 Clocking scheme USB, SIM, MMC USB In this phone the USB connector is the only physical connector, which means that the USB port is used both for headsets, data transfer as well as for charging. The USB 2.0 is supported with full speed (12 Mbps). It also supports hot swap, which means that USB devices may be plugged in/out at any time.
RM-265 System Module Figure 21 SIM interface The EM ASIC handles the detection of the SIM card. The detection method is based in the BSI line. Because of the location of the SIM card, removing the battery causes a quick power down of the SIM interface. The SIM interface supports both 1.8 V and 3.0 V SIM cards. The SIM interface voltage is first 1.8 V when the SIM card is inserted, and if the card does not response to the ATR a 3 V interface voltage is used.
RM-265 System Module Figure 22 Camera flash LED block diagram User interface Display module The interconnection between the LCD module and the engine is implemented with a 24-pin board-to-board connector. The LCD module does not require any tuning in service.
RM-265 System Module Ambient light sensor (ALS) The ambient light sensor (ALS) consists of • a lightguide • a light sensor + a decoupling capacitor (last one not important for ALS operation) • EM ASIC N2200 The ambient light sensor is used to control the lights of the phone: • Keyboard lightning is switched on only when environment is dark/dim • Display backlights are dimmed when environment is dark/dim. The ambient light sensor itself is a photo transistor.
RM-265 System Module Figure 23 Audio block diagram Internal audio The internal audio components are used in these modes: Hand portable (HP) mode Microphone X Earpiece X Speaker Internal hands free (IHF) mode X X RF description Receiver (RX) An analogue signal is received by the phone's antenna. The signal is converted to a digital signal and is then transferred further to the baseband (eg. to the earpiece). The receiver functions are implemented in the RF ASIC.
RM-265 System Module Transmitter (TX) The digital baseband signal (eg. from the microphone) is converted to an analogue signal, which is then amplified and transmitted from the antenna. The frequency of this signal can be tuned to match the bandwith of the system in use (eg. GSM900). The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals are sent via different components, the principles of the transmission is the same.
RM-265 System Module Figure 24 Bluetooth interface The Bluetooth has a separate built in antenna and is powered by VBAT. For audio applications the Bluetooth has a PCM data bus. In addition a UART (universal asynchronous receiver/transmitter) is used for data communication and controls.
RM-265 System Module Parameter Unit Output power GSM850: +5 ... +33 EGSM900: +5 … +33 dBm GSM1800: +0 … +30 dBm GSM1900: +0 ... +30 dBm WCDMA band I: -50...+21 dBm WCDMA band V: -50...+21 dBm Number of RF channels GSM850: 124 EGSM900: 172 GSM1800: 375 GSM1900: 300 WCDMA band I: 277 WCDMA band V: 108 Channel spacing GSM 200 KHz WCDMA 4.
RM-265 System Module Environmental condition Humidity and water resistance Ambient temperature Notes Relative humidity range is 5 to 95%. Condensed or dripping water may cause intermittent malfunctions. Protection against dripping water has to be implemented in (enclosure) mechanics. Continuous dampness will cause permanent damage to the module. Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 System Module (This page left intentionally blank.) Page 5 –20 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 Glossary (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Copyright © 2007 Nokia. All rights reserved.
RM-265 Glossary A/D-converter Analog-to-digital converter ACI Accessory Control Interface ADC Analog-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Board to board, connector betwe
RM-265 Glossary DPLL Digital Phase Locked Loop DSP Digital Signal Processor DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evaluation EGSM Extended GSM EM Energy management EMC Electromagnetic compability EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film compensated super twisted nematic GMSK Gaussian Minimum Shift Keying GND Ground, conductive mass GPIB Gener
RM-265 Glossary LED Light-emitting diode LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging service NTC Negative temperature coefficient, temperature sensitive resistor used as a temperature sensor OMA Object management architechture OMAP Operations, maintenance,
RM-265 Glossary RX Radio Receiver SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switched Mode Power Supply SNR Signal-to-noice ratio SPR Standard Product requirements SRAM Static random access memory STI Serial Trace Interface SW Software SWIM Subscriber/Wallet Identification Module TCXO Temperature controlled Oscillator Tiku Finnish for Chip, Successor of the UPP