Nokia Customer Care Service Manual RM-443 (Nokia 6303 classic; L3&4) Mobile Terminal Part No: (Issue 2) COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Issue 1 03/2009 ET Issue 2 03/2009 ET Comments New attenuation values have been added to the SA-138 RF coupler section in the Service Devices and Service Concepts chapter (page 2-6). The Checking antenna functionality section has been updated in the RF Troubleshooting chapter (pages 4-16 to 4-18). Page ii COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Copyright Copyright Copyright © 2008 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
RM-443 Warnings and cautions Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
RM-443 For your safety For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Care and maintenance Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
RM-443 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.
RM-443 Battery information Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer.
RM-443 Company policy Company policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
RM-443 Company policy (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Nokia 6303 classic; L3&4 Service Manual Structure Nokia 6303 classic; L3&4 Service Manual Structure 1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF Troubleshooting 5 System Module and User Interface Glossary Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Nokia 6303 classic; L3&4 Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
Nokia Customer Care 1 — General information Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 General information Table of Contents Product selection....................................................................................................................................................1–5 Product features and sales package.....................................................................................................................1–5 Product and module list ......................................................................................................................
RM-443 General information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 General information Product selection RM-443 (Nokia 6303 classic) is a GSM triband handportable phone, supporting EGSM 900/1800/1900 bands and GPRS/EGPRS data bearers. For GPRS/EGPRS networks RM-443 is a Class B EGPRS MSC 32 (5 Rx + 3 Tx, max sum 6), which means a maximum downlink speed of 296 kbit/s and uplink speed of 177.6 kbit/s.
RM-443 General information • DARP (SAIC version 2) Connectivity • Bluetooth 2.1 with stereo audio profiles • USB2.0 Full Speed with micro USB interface • MicroSD memory card - support up to 4GB (hotswap) • 3.5 mm AV Connector • 2 mm DC charger plug Display • Large 2.2’’ QVGA (320x240 pixels) TFT display with 16 million colors Imaging and video • Integrated 3.
RM-443 General information • Vibrating alert • Reminder light • Nokia Maps 1.2 support Sales package • Transceiver RM-443 • Battery (BL-5CT/1050 mAh) • Nokia Charger: AC-8 (AC-6 and CA-100C for China) • Nokia wired stereo headset (WH-102) • 1GB MicroSD card including Nokia Maps • USB data cable (CA-101D) • User Guide Product and module list Module name Type code Main PWB 2YF Flash PWB 2AH Notes Mobile enhancements Table 1 Audio Enhancement Type Audio Adapter (2.5 to 3.
RM-443 General information Enhancement Wireless headsets Type BH-101 BH-102 BH-103 BH-104 BH-200 BH-201 BH-202 BH-208 BH-212 BH-213 BH-215 BH-301 BH-501 BH-504 BH-600 BH-602 BH-604 BH-606 BH-700 BH-703 BH-800 BH-803 BH-804 BH-900 BH-902 BH-903 BH-904 Table 2 Car Enhancement Car installation kit Type CK-100 CK-300 CK-600 CK-7W CK-15W Page 1 –8 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 General information Enhancement Type Nokia 500 Auto Navigation PD-14 Universal holder CR-39 CR-82 CR-99 HH-12 HH-17 Wireless plug-in car handsfree HF-33W HF-200 HF-300 HF-310 HF-510 Table 3 Data Enhancement Type MicroSD card, 256MB MU-27 MicroSD card, 512 MB MU-28 MicroSD card, 1 GB MU-22 MicroSD card, 2 GB MU-37 MicroSD card, 4 GB MU-41 MicroSD card, 8 GB MU-43 MicroUSB connectivity adapter cable CA-101, CA-101D Wireless GPS Module LD-4W Table 4 Music Enhancement Wired mu
RM-443 General information Table 5 Power Enhancement Type Note: This phone is charged through the smaller charger Nokia standard interface (2.mm plug). The standard 3.5mm standard charger can be used together with the CA-44 charger adapter.
RM-443 General information Parameter Unit Rx frequency band EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz Tx frequency band EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz Output power GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W EDGE output power EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.
RM-443 General information Environmental condition Ambient temperature Long term storage conditions Notes 0oC...+85oC Humidity Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.
Nokia Customer Care 2 — Service Devices and Service Concepts Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 –2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts Table of Contents Service devices........................................................................................................................................................2–5 Product specific devices....................................................................................................................................2–5 FS-121................................................................................................................
RM-443 Service Devices and Service Concepts Table 7 Attenuation values ................................................................................................................................ 2–13 List of Figures Figure 2 Basic flash concept with FPS-10.......................................................................................................... 2–17 Figure 3 Basic flash concept with FPS-21..................................................................................................
RM-443 Service Devices and Service Concepts Service devices Product specific devices The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-443. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
RM-443 Service Devices and Service Concepts SA-138 RF coupler SA-138 is an RF coupler for GSM RF testing. It is used together with SS-46 and SS-62.
RM-443 Service Devices and Service Concepts General devices The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-443. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts. AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales package. AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales package.
RM-443 Service Devices and Service Concepts CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash adapter. It requires an external 12 V power supply. The unit has the following features: • software controlled via USB • EM calibration function • Forwards FBUS/Flashbus traffic to/from terminal • Forwards USB traffic to/from terminal • software controlled BSI values • regulated VBATT voltage • 2 x USB2.
RM-443 Service Devices and Service Concepts FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package, developed specifically for POS use. Note: FLS-5 can be used as an alternative to PKD-1.
RM-443 Service Devices and Service Concepts FPS-21 Flash prommer FPS-21 sales package: • FPS-21 prommer • AC-35 power supply • CA-31D USB cable FPS-21 interfaces: Front • Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device. • SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device programming. Rear • DC power input For connecting the external power supply (AC-35).
RM-443 Service Devices and Service Concepts PKD-1 SW security device SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC. Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the device if needed.
RM-443 Service Devices and Service Concepts SRT-6 Opening tool SRT-6 is used to open phone covers. Note: The SRT-6 is included in the Nokia Standard Toolkit. SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-10.
RM-443 Service Devices and Service Concepts CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections between the PC and the phone. CA-128RS RF tuning cable Product-specific adapter cable for RF tuning. • Table 7 Attenuation values Band Attenuation Rx GSM850/900 0.30 dB GSM1800 0.40 dB GSM1900 0.45 dB WLAN 2.4GHz 0.40 dB CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is included in the FPS-10 and FPS-11 sales packages.
RM-443 Service Devices and Service Concepts CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter. CA-89DS Cable Provides VBAT and Flashbus connections to mobile device programming adapters. DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
RM-443 Service Devices and Service Concepts PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable for flashing and service purposes. XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for: • GSM850/900: 0.3+-0.
RM-443 Service Devices and Service Concepts Service concepts POS (Point of Sale) flash concept Type Description Product specific tools BL-5CT Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 Page 2 –16 Micro USB cable COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts Flash concept with FPS-10 Figure 2 Basic flash concept with FPS-10 Type Description Product specific devices FS-121 Flash adapter Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts Flash concept with FPS-21 Figure 3 Basic flash concept with FPS-21 Type Description Product specific devices FS-121 Flash adapter Other devices FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables CA-89DS Service cable USB cable Page 2 –18 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts CU-4 flash concept with FPS-10 Figure 4 CU-4 flash concept with FPS-10 Type Description Product specific devices FS-121 Flash adapter Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts CU-4 flash concept with FPS-21 Figure 5 CU-4 flash concept with FPS-21 Type Description Product specific devices FS-121 Flash adapter Other devices CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming) PC with Phoenix service software Cables PCS-1 Power cable CA-89DS Service cable Standard USB cable Page 2 –20 COMP
RM-443 Service Devices and Service Concepts Type Description USB cable Module jig service concept Figure 6 Module jig service concept Type Description Phone specific tools MJ-240 Module jig Other tools CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card PC with Phoenix service software Measurement equipment Cables CA-128RS RF service cable (product-specific adapter cable) PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable Issue 2 COMPANY CON
RM-443 Service Devices and Service Concepts Type Description USB cable GPIB control cable RF testing concept with RF coupler Figure 7 RF testing concept with RF coupler Type Description Product specific devices FS-121 Flash adapter SA-138 RF coupler Other devices CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables Page 2 –22 COMPANY CONFIDENTIAL Copyright © 2009 No
RM-443 Service Devices and Service Concepts Type Description PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable GPIB control cable USB cable Service concept for RF testing and RF/BB tuning Figure 8 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-240 Module jig Other devices CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card Measurement equipment Smart card reader Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia.
RM-443 Service Devices and Service Concepts Type Description PC with Phoenix service software Cables DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable GPIB control cable USB cable Bluetooth testing concept with SB-6 Figure 9 Service concept for RF testing and RF/BB tuning Type Description Product specific devices FS-121 Flash adapter Other devices CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box Page 2 –24 C
RM-443 Service Devices and Service Concepts Type Description Smart card reader PC with Phoenix service software Cables DAU-9S MBUS cable PCS-1 DC power cable USB cable Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 –26 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Table of Contents Baseband self tests in Phoenix .............................................................................................................................3–5 Power and charging troubleshooting..................................................................................................................3–7 Dead or jammed device troubleshooting .............................................................................................
RM-443 BB Troubleshooting and Manual Tuning Guide List of Tables Table 8 Display module troubleshooting cases................................................................................................ 3–19 Table 9 Pixel defects ........................................................................................................................................... 3–20 Table 10 Calibration value limits ....................................................................................................
RM-443 BB Troubleshooting and Manual Tuning Guide Baseband self tests in Phoenix Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting. Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide General power checking Check the following voltages: Signal name Regulator Sleep Idle Nominal voltage Main user VIO AVILMA ON ON 1.82 Memory, I/Os, Display VBACK AVILMA ON ON 2.5 Back-up battery VSIM1 AVILMA ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA ON ON 2.78 Camera, Display VR1 AVILMA OFF ON 2.5 Crystal oscillators, RFIC VRFC AVILMA OFF ON 1.8 RAPS VRCP1 AVILMA 4.
RM-443 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Part 1 Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Part 2 Figure 10 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Page 3 –12 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Figure 11 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Combo memory troubleshooting Troubleshooting flow Page 3 –14 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide MicroSD card troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –16 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide User interface troubleshooting Keypad and side key troubleshooting Context If one or more keys are stuck, so that the key does not react when a keydome or the side key is pressed, the failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.) If the failure mode is not clear, start with the Keyboard test in Phoenix. Troubleshooting flow Page 3 –18 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Keymat backlight and reminder light troubleshooting Troubleshooting flow Display module troubleshooting General instructions for display troubleshooting Context • The display is in a normal mode when the phone is in active use. • Display is in a sleep mode when the phone is in the screen saver mode. Table 8 Display module troubleshooting cases Display blank Issue 2 There is no image on the display.
RM-443 BB Troubleshooting and Manual Tuning Guide Image on the display not correct Image on the display can be corrupted or a part of the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram. Backlight dim or not working at all Backlight LED components are inside the display module.
RM-443 BB Troubleshooting and Manual Tuning Guide Display module troubleshooting Troubleshooting flow Ambient Light Sensor troubleshooting and re-calibration Introduction to ALS troubleshooting and re-calibration If the Ambient Light Sensor (ALS) functionality is inoperative, check the sensor (N2460) located at the top side of the main PWB. If necessary, change sensor. Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Figure 12 Ambient Light Sensor location Also, check the ALS light guide located at the top side of the UI shielding assembly. Figure 13 ALS light guide location After replacing the ALS sensor, or if the calibration values of the sensor are lost or for some other reason, ALS calibration is required. For more information, see ALS functionality check (page 3–23) and Calibrating ALS (page 3–24).
RM-443 BB Troubleshooting and Manual Tuning Guide Note: The luminance value depends heavily on the light source and the angle of the phone against the light source, so the values above can only be used as a rough guideline. Phoenix has an ambient light sensor calibration tool for changing the calibration values. Ambient Light Sensor calibration ALS functionality check Steps 1. Connect the phone to Phoenix, start the Phoenix software, and set the phone (e.g.
RM-443 BB Troubleshooting and Manual Tuning Guide Calibrating ALS Context Before doing the manual ALS calibration, test the following default values: 1 Check the Use default values only box from the Ambient Light Sensor Calibration window 2 Click Write 3 Open the Display Test window 4 Read the luminance value from the Display Test window. If the luminance value differs a lot (difference max.
RM-443 BB Troubleshooting and Manual Tuning Guide 6. Calculate and write down co-efficient value by division: 7. To calibrate ALS, the value in the Reference Level textbox needs to be adjusted for both channels until the Co-efficient calculated by Phoenix equals the values calculated in step 6. Click Calibrate after each try (and uncheck the Use default values only check box). 8. Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6.
RM-443 BB Troubleshooting and Manual Tuning Guide Camera troubleshooting Camera troubleshooting Troubleshooting flow Page 3 –26 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Camera hardware troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Camera flash LED troubleshooting Troubleshooting flow Page 3 –28 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Audio troubleshooting Audio troubleshooting test instructions Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for measuring a digital amplifier is not available.
RM-443 BB Troubleshooting and Manual Tuning Guide Loop test Input terminal Output terminal External Mic to External Earpiece HS_MIC & GND HS_EAR_L & GND External Mic to Internal Earpiece HS_MIC & GND EarP & GND External Mic to Internal handsfree HS_MIC & GND J2103 & J2104 Digital Mic to External Earpiece Acoustical input, 1kHz sine wave Path Input Output gain voltage voltage [dB] [mVp- [mVp-p] (fixed) p] Output DC level [V] Output current [mA] 12 140 1.9Vpp 1.2 NA 0 100 100 1.
RM-443 BB Troubleshooting and Manual Tuning Guide Figure 15 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected (measured at speaker pads). No filter is used. External output from AV Figure 16 Single-ended output waveform of the Ext_in_Ext_out loop. External output from AV (acoustic input) Figure 17 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop. Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Page 3 –32 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Page 3 –34 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow External microphone troubleshooting Troubleshooting flow Acoustics troubleshooting Introduction to acoustics troubleshooting Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to the outside of the device by speaker(s). The acoustics of the phone includes three basic systems: earpiece, Integrated Hands Free (IHF) and microphone.
RM-443 BB Troubleshooting and Manual Tuning Guide For a correct functionality of the phone, all sound holes must be always open. When the phone is used, care must be taken not to close any of those holes with a hand or fingers. The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes. Page 3 –36 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Earpiece troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide IHF troubleshooting Troubleshooting flow Page 3 –38 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Microphone troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 –40 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Bluetooth and FM radio troubleshooting Introduction to Bluetooth/FM Radio troubleshooting There are two main Bluetooth problems that can occur: Problem Description Detachment of the BT antenna. This would most likely happen if the device has been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB. A malfunction in the BT ASIC, BB ASICs or Phone’s BT SMD components.
RM-443 BB Troubleshooting and Manual Tuning Guide Bluetooth/FM Radio component layout Figure 19 Bluetooth and FM radio component layout Page 3 –42 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Bluetooth settings for Phoenix Steps 1. Start Phoenix service software. 2. Place the phone to a flash adapter in the local mode. 3. From the File menu, choose Open Product, and then choose the correct type designator from the Product list. 4. Choose Testing→Bluetooth LOCALS . 5. Locate SB-6’s serial number (12 digits) found in the type label on the back of SB-6. In addition to SB-6 , also JBT-3, JBT-6 and JBT-9 Bluetooth test boxes can be used. 6.
RM-443 BB Troubleshooting and Manual Tuning Guide Bluetooth self tests in Phoenix Steps 1. Start Phoenix service software. 2. ChooseFile→Scan Product. 3. Place the phone to a flash adapter. 4. From the Mode drop-down menu, set mode to Local. 5. Choose Testing→Self Tests. 6. In the Self Tests window check the following Bluetooth related tests: • ST_LPRF_IF_TEST • ST_LPRF_AUDIO_LINES_TEST • ST_BT_WAKEUP_TEST 7. To run the tests, click Start.
RM-443 BB Troubleshooting and Manual Tuning Guide Bluetooth troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide FM radio troubleshooting Troubleshooting flow Page 3 –46 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 BB Troubleshooting and Manual Tuning Guide Baseband manual tuning guide Certificate restoring Context This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-10 or FPS-21. Note: USB flashing does not work for a dead BB5 phone.
RM-443 BB Troubleshooting and Manual Tuning Guide • An external power supply is needed. • Supply 12V DC from an external power supply to CU-4 to power up the phone. • The phone must be connected to a CU-4 control unit with a product-specific flash adapter. Steps 1. Place the phone to the docking station adapter (CU-4 is connected to the adapter). 2. Start Phoenix service software. 3. Choose File→ Scan Product. 4. Choose Tuning→Energy Management Calibration. 5.
Nokia Customer Care 4 — RF Troubleshooting Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting (This page left intentionally blank.) Page 4 –2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting Table of Contents RF key components ................................................................................................................................................4–5 RF Self Tests.............................................................................................................................................................4–5 Running RF self tests with Phoenix ............................................................................................
RM-443 RF Troubleshooting (This page left intentionally blank.) Page 4 –4 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting RF key components Figure 22 RF key components - bottom RF Self Tests Running RF self tests with Phoenix Prerequisites Caution: The RF connector should be terminated to 50 Ohms or connected to the antenna. Check this carefully before performing the self tests, otherwise the PA may be damaged.
RM-443 RF Troubleshooting 5 ST_CDSP_PWR_DETECTOR_BIAS_TEST Note: If this self test fails, the GSM_TX_POWER self test will also fail. 6 ST_CDSP_GSM_TX_POWER_TEST The instructions for running the tests are given below. Steps 1. Select in Phoenix Testing→Self Tests in Phoenix. Check the tests shown in the figure below. Note: Keep in mind the order in which the self tests should be executed. 2. Click Details to see the error codes.
RM-443 RF Troubleshooting ST_CDSP_PLL_PHASE_LOCK_TEST result is fatal Error code Error code ST_TX_PLL_FAIL (0x0008) Comment Tx PLL test failed. ST_CDSP_RX_IQ_LOOP_BACK_TEST result is fatal Error code Error code ST_RX_IQ_TEST_FAILED (0x0001) Comment Break in Rx signal chain. ST_CDSP_PW_DETECTOR_BIAS_TEST result is fatal Error code Error code ST_PWR_VALUE_OUTSIDE_LIMITS (0x0004) Comment Power detector values outside the range.
RM-443 RF Troubleshooting Troubleshooting with RF Self Tests RF self test troubleshooting overview Troubleshooting flow Page 4 –8 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting RF-BB interface troubleshooting (ST_CDSP_RF_BB_IF_TEST) Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting Power supply troubleshooting (ST_CDSP_RF_SUPPLY_TEST) Troubleshooting flow Page 4 –10 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting PLL self test troubleshooting (ST_CDSP_PLL_PHASE_LOCK_TEST) Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting RX IQ interface troubleshooting (ST_CDSP_RX_IQ_LOOP_BACK_TEST) Troubleshooting flow Page 4 –12 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting TX selftest troubleshooting (ST_CDSP_PWR_DETECTOR_BIAS_TEST and ST_CDSP_GSM_TX_POWER_TEST) Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting Receiver Troubleshooting Introduction to RX troubleshooting RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software. The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see GSM RX chain activation for manual measurements / GSM RSSI measurement (page 4–14).
RM-443 RF Troubleshooting • TX troubleshooting requires TX operation. • Do not transmit on frequencies that are in use! • The transmitter can be controlled in local mode for diagnostic purposes. • The most useful Phoenix tool for GSM transmitter testing is “RF Controls”. • Remember that re-tuning is not a fix! Phones are tuned correctly in production. Note: Never activate the GSM transmitter without a proper antenna load.
RM-443 RF Troubleshooting Figure 23 Typical readings 4. Change the power level (RF controls) and make sure the power reading follows accordingly. Next actions You can troubleshoot the GSM transmitter for each GSM band separately, one band at a time. If you want to troubleshoot GSM1800 or GSM1900, change the band with the RF controls and set the communication analyser accordingly.
RM-443 RF Troubleshooting Figure 24 Antenna module assembly The antenna module assembly is attached to the B-cover. Figure 25 Antenna module assembly attached to the B-cover Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 RF Troubleshooting Figure 26 Antenna components and contacts Main antenna functionality The main GSM antenna is functioning normally when the antenna module assembly is visually intact in the B-cover and PWB, and the antenna radiator is visually intact in the antenna module assembly.
RM-443 RF Troubleshooting Figure 27 Auto-tuning concept with CMU200 Phoenix preparations Install the phone-specific data package. This defines the phone-specific settings. Auto-tuning procedure 1 Make sure the phone (in the jig) is connected to the equipment and product detected in Phoenix. 2 Select Auto-Tune from the Tuning menu. 3 Ensure that the correct cable attenuations are set in SetLoss feature, accessible in the Tuning menu with higher CCS dongles (not with PKD-1).
RM-443 RF Troubleshooting (This page left intentionally blank.) Page 4 –20 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
Nokia Customer Care 5 — System Module and User Interface Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface Table of Contents Introduction............................................................................................................................................................5–5 Phone description .............................................................................................................................................5–5 Energy management.....................................................................................................
RM-443 System Module and User Interface Figure 35 Bluetooth interface ............................................................................................................................ 5–14 Figure 36 FM interface ........................................................................................................................................ 5–14 Figure 37 Camera flash main components .......................................................................................................
RM-443 System Module and User Interface Introduction Phone description RAP is the main digital baseband ASIC in the phone. It contains functionality for the GSM EDGE. The hardware accelerator is used as a camera accelerator. N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management controller for the phone.
RM-443 System Module and User Interface Key component placement Page 5 –6 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface System module block diagram Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface Board and module connections Page 5 –8 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface Energy management Battery and charging BL-5CT battery The phone is powered by a 3-pole BL-5CT 1050 mAh battery. The three poles are named VBAT, BSI and GND where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull down resistor. Figure 28 Battery pin order The battery temperature is estimated by measuring separate battery temperature NTC via the BTEMP line.
RM-443 System Module and User Interface Figure 30 Small (right) and wide (left) charger plugs The phone can also be charged through the micro USB interface. Charging is controlled by energy management, and external components are needed to protect the baseband module against EMC, reverse polarity and transient frequency deviation. Charging a dead battery Charging of a dead battery has to be carried out via an approved NOKIA charger.
RM-443 System Module and User Interface Power key and system power-up When the battery is placed in the phone the power key circuits are energized. When the power key is pressed, the system boots up (if an adequate battery voltage is present). Power down can be initiated by pressing the power key again (the system is powered down with the aid of SW). The power key is connected to EM ASIC N2200 (AVILMA) via PWRONX signal.
RM-443 System Module and User Interface Figure 31 SIM interface The EM ASIC AVILMA handles the detection of the SIM card. The detection method is based in the BSI line. Because of the location of the SIM card, removing the battery causes a quick power down of the SIM interface. The SIM interface supports both 1.8 V and 3.0 V SIM cards. The SIM interface voltage is first 1.8 V when the SIM card is inserted, and if the card does not response to the ATR a 3 V interface voltage is used.
RM-443 System Module and User Interface Charger interface The charger interface is a 2mm Dynamo charger plug. Older chargers with a 3.5mm plug are supported via the charger adapter cable CA-44. Charging is controlled by BETTY. Additional external components are needed for EMC purposes, reverse polarity and transient protection of the input to the baseband module. Figure 33 Charger interface AV connector The 3.
RM-443 System Module and User Interface Bluetooth The Bluetooth module provides a fully digital link for communication between a master unit (the phone) and one or more slave units (e.g. a wireless headset). Data and control interface for a low power RF module is provided by the module. The Bluetooth is physically integrated with the FM radio into one discrete module (BTHFMRDS2.2D / N6000). Figure 35 Bluetooth interface The Bluetooth antenna has been integrated into the main antenna module assembly.
RM-443 System Module and User Interface The FM radio is an integrated circuit, controlled by MCU software via the I2C bus. The wires of the headset are used as elements of the antenna, and no other antenna is needed for FM radio reception. The radio has an automatic band search function, which can search for a strong station. Camera concept Camera characteristics The device has an integrated high resolution 3.2 Megapixel auto focus digital camera supporting still image and video capture.
RM-443 System Module and User Interface Figure 38 Design for camera flash LEDs The flash LED driver (N1450) is located on the bottom side of the main PWB. Figure 39 Camera flash LED driver design User interface Display module The display module consists of the following: • A main 2.2" 240 x 320 TFT display with 16M colors The interconnection between the display module and RAP engine is implemented with a 24-pin board-toboard connector.
RM-443 System Module and User Interface Digital Ambient Light Sensor (ALS) The digital Ambient Light Sensor (N2460) is used to monitor the lighting conditions. The sensor is located at the top side of the main PWB. Figure 40 Ambient Light Sensor location Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface Figure 41 Ambient Light Sensor design The ALS light guide is located at the top side of the UI shielding assembly. Figure 42 ALS light guide location Combo memory The combo memory (D3000) is stacked on top of RAPS. The combo itself consists of a 256 Mbit DDR SDRAM die stacked on top of a 512 Mbit NOR flash memory in a POP2 package.
RM-443 System Module and User Interface Figure 43 Audio block diagram Internal microphone The digital internal microphone (B2150) is located at the bottom side of the main board. To save current when the microphone is not needed, its supply voltage is controlled by VSIM2. The Data and Clk lines are directly connected to RAPS. Figure 44 Internal microphone design Internal earpiece The internal earpiece (B2103) is located at the bottom side of the main PWB.
RM-443 System Module and User Interface Figure 45 Internal earpiece IHF speaker The IHF speaker (E2165/E2166) is located at the bottom side of the main board. No additional amplifier is used. Figure 46 IHF speaker External microphone An external microphone can be connected to the device via the 3.5mm AV connector (X2101) located at the bottom side of the main board. The external microphone connection is able to use ECI data as well. Thus an analogue switch is applied to the path.
RM-443 System Module and User Interface Figure 47 AV connector design External earpiece An external earpiece can be connected to the device via the 3.5mm AV connector (X2101) located at the bottom side of the main board. TPA6130 (N2000), located at the bottom side of the main board, is needed for the AV interface as a power amplifier with volume control. This analogue stereo amplifier may be controlled via the I2C for volume adjustment and setup of the output channels.
RM-443 System Module and User Interface Figure 48 AV connector design Figure 49 AV interface power amplifier TPA6130 Vibra The vibra (M2101) is a mounted SMD located at the bottom side of the main board. It is supplied directly from AVILMA’s Vibra outputs. Page 5 –22 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface Figure 50 Vibra design RF description RF block Figure 51 RF block diagram Receiver (RX) An analogue signal is received by the phone's antenna. The signal is converted to a digital signal and is then transferred further to the baseband (eg. to the earpiece). The receiver functions are implemented in the RF ASIC. Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 System Module and User Interface Signals with different frequencies take different paths, therefore being handled by different components. Transmitter (TX) The digital baseband signal (e.g. from the microphone) is converted to an analogue signal, which is then amplified and transmitted from the antenna. The frequency of this signal can be tuned to match the bandwidth of the system in use (e.g. GSM900). The transmitter functions are implemented in the RF ASIC.
Nokia Customer Care Glossary Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Glossary (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Glossary A/D-converter Analogue-to-digital converter ACI Accessory Control Interface ADC Analogue-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Board to board, connector b
RM-443 Glossary DMA Direct memory access DP Data Package DPLL Digital Phase Locked Loop DSP Digital Signal Processor DTM Dual Transfer Mode DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evolution EGSM Extended GSM EM Energy management EMC Electromagnetic compatibility EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film compensated super twisted nematic GMSK G
RM-443 Glossary LCD Liquid Crystal Display LDO Low Drop Out LED Light-emitting diode LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging service MTP Multipoint-to-point connection NTC Negative temperature coefficient, temperature sensitive resistor used as a tem
RM-443 Glossary RSS Web content Syndication Format RSSI Receiving signal strength indicator RST Reset Switch RTC Real Time Clock (provides date and time) RX Radio Receiver SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switched Mode Power Supply SNR Signal-to-noise ratio SPR Standard Product requirements SRAM Static random access memory STI Serial Trace Interface
RM-443 Glossary WAP Wireless application protocol WD Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 2 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
RM-443 Glossary (This page left intentionally blank.) Page Glossary–8 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.