Cell Phone User's Guide

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b) The Product has been damaged from external causes such as
collision with an object, or from fire, flooding, sand, dirt, windstorm,
lightning, earthquake or damage from exposure to weather
conditions, an Act of God, or battery leakage, theft, blown fuse, or
improper use of any electrical source, or damage caused by the
connection to other products not recommended for
interconnection by NMP.
c) NMP was not advised by the Consumer in writing of the alleged
defect or malfunction of the Product within fourteen (14) days
after the expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has
been removed, defaced or altered.
e) The defect or damage was caused by the defective function of
the cellular system, by inadequate signal reception by the
external antenna, or by viruses or other software problems
introduced into the Product.
8. Nokia does not warrant uninterrupted or error-free operation
of the Product. If a problem develops during the limited warranty
period, the Consumer shall take the following step-by-step
procedure:
a) The Consumer shall return the Product to the place of purchase
for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50
miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:
Nokia Mobile Phones, Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable). Expenses
related to removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be responsible
for any expenses related to reinstallation of the Product.
e) NMP will repair or authorize the repair of the Product under the
limited warranty within 30 days after receipt of the Product by
NMP or an NMP authorized service center. If NMP cannot perform
repair covered under this limited warranty within 30 days, or after
a reasonable number of attempts to repair the same defect, NMP
at its option, will provide a replacement Product or refund the
purchase price of the Product less a reasonable amount for usage.