Cell Phone User's Guide

103
10. Troubleshooting
What if charging fails?
If your phone displays
Not charging
, charging is suspended.
Make sure the battery is connected to an approved charging
device and that the battery is at room temperature. Extreme
temperatures, hot or cold, can affect your battery’s
performance and prevent charging.
If charging still fails, disconnect the charger from your
phone. Then reconnect the charger to
your
phone and
retry. If you still experience charging problems, contact
your dealer and, if necessary, bring your phone in to have
it serviced. Don’t forget your battery and charger.
No service
If you’re outside the wireless service area,
No service
will
display on your phone. No calls can be made or received,
including emergency calls.
What if the call doesn’t go through?
Your phone can make and receive calls only when it’s
switched on and in the wireless network’s service area.
No service
means that you’re probably outside the
wireless service area. No calls can be made or received.
See “Checking signal strength” on page 15.
Check call restrictions
means calls to the phone number
you tried to call are restricted (see “Restricting calls” on
page 66), or your phone is locked (see “Phone lock” on
page 62).
Note: Check with your service provider for information
about when you need to dial a ‘1’ and/or an area
code in addition to the number.
If you make a mistake dialing
Press
Clear
to delete the last character entered, or press
and hold
Clear
to delete all characters entered.