User Guide

Nokia Customer Care Troubleshooting - Baseband
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Issue 1 - Revision 002 09/2004 ©2004 Nokia Corporation Company Confidential Page 33
Flash
faults,
page 2
Can you read
manufacturer ID and
device ID during
flashing?
Is the manufacturer
ID and device ID
correct for that part?
Is phone totally
dead?
Phone doesn't start
up or phone is
jammed?
Retest
Phone is
dead
Phone is
jammed
NO
YES
YES
NO
YES
NO
Reflow or change
UPP
NO
YES
Reflow or change
flash