User Guide

Nokia Customer Care Troubleshooting - Baseband
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Issue 1 - Revision 002 09/2004 ©2004 Nokia Corporation Company Confidential Page 31
Phone is Totally Dead
Phone is
dead
Phone current is
zero or too high?
Phone current is
<=30 mA
Phone current is
35 mA
Is phone in Local
Mode?
Change UEM
RepairOK restart
Check BSI line at the
battery connector
and test point. Are
they OK?
Phone is
jammed
Flash
faults
¾ If the current is zero, check the battery
connector and make sure the Vbat connector
makes contact.
¾ If current is too high, check for shorts.
¾ Make sure all BB regulators are at their
respective voltage levels (VANA, VIO,
VCORE[DC/DC], VFlash1, and VR3). See
phone's top view diagram for test points.
¾ Make sure the System Clk is 19.2MHz.
¾ Make sure PURX and SleepX signals are high
(1.8V).
YES
NO
YES YES
NONO
NO
YES
NO YES
YES NO
Is phone flash
programming OK?