User Guide
Nokia Customer Care Troubleshooting - Baseband
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Issue 1 - Revision 002 09/2004 ©2004 Nokia Corporation Company Confidential Page 29
Top Troubleshooting Map
Top
P hone totally dead
Phone
dea d
F lash programming
does n't work
P hone does n't s tart
up or phone is
jammed
Cha rging does n't
work
Flash
fa ults
Phone is
jammed
Charger
fa ults
Top page 2
YES
NO
YES
NO
YES
NO
YES
NO










