User Guide

6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Troubleshooting - Baseband Nokia Customer Care
Page 2 ©2004 Nokia Corporation Company Confidential Issue 1 - Revision 002 09/2004
Contents Page
Troubleshooting Overview............................................................................................................................ 4
Power Up and Reset ....................................................................................................................................7
Power Up - Power Key............................................................................................................................. 9
Power Up - Charger ................................................................................................................................. 9
Power Up - RTC Alarm.......................................................................................................................... 10
Power Off .....................................................................................................................................................10
Power Consumption and Operation Modes .......................................................................................10
Power Off ................................................................................................................................................. 10
Sleep Mode.............................................................................................................................................. 10
Active Mode ............................................................................................................................................ 11
Charging Mode....................................................................................................................................... 11
Power ............................................................................................................................................................11
Clock Distribution ......................................................................................................................................13
RFClk (19.2 MHz Analog)..................................................................................................................... 13
RFConvClk (19.2 MHz digital) ............................................................................................................ 13
CBUSClk Interface ................................................................................................................................. 14
DBUS Clk Interface................................................................................................................................ 15
SleepCLK (Digital) .................................................................................................................................. 16
SleepCLK (Analog).................................................................................................................................. 16
Flash Programming ...................................................................................................................................17
Connections to Baseband.................................................................................................................... 17
Baseband Power Up .............................................................................................................................. 17
Flash Programming Indication........................................................................................................... 17
Flashing..................................................................................................................................................... 18
Flash Programming Error Codes ........................................................................................................ 20
Charging Operation ...................................................................................................................................21
Battery ...................................................................................................................................................... 21
Charging Circuitry ................................................................................................................................. 22
Charger Detection .....................................................................................................................................22
Charge Control ....................................................................................................................................... 23
Audio .............................................................................................................................................................23
Display and Keyboard ...............................................................................................................................24
BB Test Points .............................................................................................................................................24
Top View................................................................................................................................................... 25
Bottom View............................................................................................................................................ 26
GPS Module (6015i/6016i/6019i) .........................................................................................................27
GPS Test Points ..........................................................................................................................................28
Top Troubleshooting Map ........................................................................................................................29
Phone is Totally Dead ...............................................................................................................................31
Flash Programming Does Not Work .....................................................................................................32
Phone is Jammed .......................................................................................................................................34
Charger Faults ................................................................................................................
............................36
Audio Faults ................................................................................................................................................37
Earpiece .................................................................................................................................................... 37
Microphone ............................................................................................................................................. 38
IHF.............................................................................................................................................................. 39
Vibra .......................................................................................................................................................... 40