User Guide

Nokia Customer Care Troubleshooting — Antenna

6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)

Introduction

The 6015/6015i/6016i/6019i, and 6012 incorporate a dual-band, internal/whip antenna

combination. This antenna arrangement is used for both AMPS/CELL and PCS frequency

bands. The whip is capacitively coupled to the internal antenna when extended. The

internal antenna assembly consists of a Planar Inverted-F Antenna (PIFA) used for the

cellular engine and an Inverted-F antenna (IFA) used for the GPS engine, which is placed

on the side of internal antenna body.

The GPS antenna is only active on models that support the GPS engine (i.e., 6015/6015i/

6016i/6019i).

Visual Quality Requirements

Whip Antenna

Check the following minimum visual quality requirements of the whip assembly:

• No physical cracks, bends, or mechanical defects

• No oil, corrosion, dirt, or particles

• Whip can be fully retracted and/or stowed without interference

• When fully retracted, antenna bottom stopper locks into antenna plug

• Antenna wire and/or cap is not missing, cracked, or bent

• Color of antenna (cap, plug, wire and straw) is a very dark grey

• Wire straw is present with no visible defects

Model Type Technology

Frequency

(MHz)

Active GPS

6012 RM-20 Analog and CDMA IS2000 800 No

6015 RH-55 Analog and CDMA IS2000 800/1900 No

6015i RH-55 Analog and CDMA IS2000 800/1900 Yes

6016i RH-55 Analog and CDMA IS2000 800/1900 Yes

6019i RH-55 Analog and CDMA IS2000 800/1900 Yes