User Guide

6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Troubleshooting — Antenna Nokia Customer Care
Page 10 ©2004 Nokia Corporation Company Confidential Issue 1 - Revision 002 09/2004
Broken or Missing Bottom Antenna Clip
If the bottom antenna clip does not contact the whip stopper when the whip is fully
retracted, the internal antenna gain will degrade by about 4-5dB at Cell band and
3-10dB at PCS band.
Figure 9: Bottom antenna clip
• If the antenna clip is installed backwards, is damaged, or is missing, then install a
new bottom antenna clip in the correct position.
Obstructed Whip Stopper
If the whip stopper does not properly contact the bottom antenna clip, then the internal
antenna gain will degrade by about 4-5dB at Cell band and 3-10dB at PCS band when
the whip is retracted.
Figure 10: Whip stopper as shown when the whip is fully retracted
Whip stopper contacts the
bottom antenna clip