Nokia Customer Care 6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Series Transceivers Service Software Instructions Issue 1 - Revision 002 09/2004 Company Confidential ©2004 Nokia Corporation
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Contents Nokia Customer Care Page Phoenix User’s Guide ..................................................................................................................................... 3 Introduction .................................................................................................................................................. 3 General Setup Procedure ........................................................
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Nokia Customer Care Phoenix User’s Guide Figure 1: Phoenix introduction screen Introduction This section briefly describes how to install Phoenix and includes some basic information on how to use the program. More detailed information can be found in the Phoenix Help files. Each feature in Phoenix has its own Help file, which can be activated while running Phoenix.
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Nokia Customer Care Hardware Requirements for Using Phoenix Table 1: Minimum Hardware Requirements Hardware Minimum Value Processor 233 MHz RAM1 64 MB Disk space needed 50-100 MB Table 2: Supported Operating System Information Operating System Notes Windows 98 SE only Windows NT 4.
Nokia Customer Care 6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions (AMS) on the Partners Web Page http://americas.partners.nokia.com. This Web page is password-controlled; if you have not registered as a user, contact Nokia Central Service in Melbourne, Florida. Similar to the Phoenix installation, these Software Support Bundles are InstallShield executable packages. Double-click on the package and it will install automatically. No rebooting of the computer is required.
015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Nokia Customer Care 2. Click the Add button to create a new connection. Figure 4: Manage Connections dialog box 3. Choose one of the following on the Select mode dialog box: • Select Wizard, which allows Phoenix to auto-detect your connection configuration. • Select Manual, which allows you to manually select options to create the connection. Figure 5: Select Mode dialog box 4.
Nokia Customer Care 6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Scanning for a Product Many features of this program are product-specific. Therefore it is necessary to configure Phoenix for the product on which you will be working at the beginning of the session. Choose Scan Product from the drop-down menu list and Phoenix automatically scans for the product and selects the necessary configurations.
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Nokia Customer Care 5. Follow the on-screen instructions. 6. When the removal is complete, reboot the computer.
Nokia Customer Care 6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Diego User’s Guide Figure 6: Diego introduction screen Introduction Diego was designed as an easy to use, minimal decision-making application for point of sale locations. This section briefly describes how to install Diego and includes some basic information about how to use the program. See the Diego Help files for more detailed information.
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Nokia Customer Care Hardware Requirements Table 3: Minimum Hardware Requirements Hardware Minimum Value Processor 233 MHz RAM1 64 MB Disk space needed 50-100 MB Table 4: Supported Operating System Information Operating System Notes Windows 98 SE only Windows NT 4.
Nokia Customer Care 6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Web Page (http://americas.partners.nokia.com). This Web page is password-controlled. Contact Nokia Central Service in Melbourne, Florida, if you have not registered as a user. Similar to the Diego installation, these bundles are executables. Double-click the executable file to automatically install the bundle. No re-booting of the computer is necessary.
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Nokia Customer Care 2. Make note of the value in the Virtual Port Assignment field (COM2 in this example). 3. Click Add to create a new connection. Note: COM port settings can only be entered or changed if the auto-connection feature of Diego is disabled (as indicated by the grey Status box). To disable the auto-connect, click on this icon (circled below) in the toolbar.). Figure 9: diego - Phone Settings dialog box 4.
Nokia Customer Care 6015/6015i/6016i/6019i (RH-55), 6012 (RM-20) Service Software Instructions Scanning for a Product Many features of this program are product specific. Therefore, it is necessary to configure Diego at the beginning of the session for the product on which you will be working. Scanning of the product can be done manually or automatically. The default setting is automatic scanning. In automatic scan mode, Diego automatically scans for a product at a periodic rate.
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