User Guide
Figure 19 Connection information
7. To use the connection, connect the phone to your PC with correct service tools. Make sure the phone is
switched on, and then choose File→Scan Product .
Results
The product support module information appears in the status bar:
Figure 20 Product support module information (example from RM-1)
Installing flash support files for FPS-10
Prerequisites
• Install
Phoenix
service software.
• Install phone model specific data package for
Phoenix
.
• If you want to update the flash support files, they are delivered in the same installation package with
Phoenix
or newer
Phoenix
packages beginning from December 2004.
In case you want to update the MCU files, install the latest data package (see Technical Bulletins for
information on the latest one).
Normally, it is enough to install
Phoenix
and the phone-specific data package because the installation
always includes the latest flash update package files for FPS-10.
• A separate installation package for flash support files is available. The files can be updated according to
these instructions, if updates appear between
Phoenix
data package releases.
Context
If you are not using a separate installation package, you can skip this section and continue with "Updating
FPS-10 flash prommer software" (page 3–22) after installing a new phone data package.
RM-86
Service Software Instructions Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 3 –19
Copyright © 2006 Nokia. All rights reserved.










