Nokia Customer Care Service Manual RM-410; RM-411 (Nokia 5220 XpressMusic) Mobile Terminal Part No: 9210657 (Issue 1) COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Amendment Record Sheet Amendment Record Sheet Amendment No Original issue Page ii Date 06/2008 Inserted By Comments Jeff Zhao COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Copyright Copyright Copyright © 2008 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
RM-410; RM-411 Warnings and cautions Warnings and cautions Warnings • IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
RM-410; RM-411 For your safety For your safety QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Care and maintenance Care and maintenance This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
RM-410; RM-411 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD.
RM-410; RM-411 Battery information Battery information Note: A new battery's full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
RM-410; RM-411 Company Policy Company Policy Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
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RM-410; RM-411 Nokia 5220 XpressMusic Service Manual Structure Nokia 5220 XpressMusic Service Manual Structure 1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Nokia 5220 XpressMusic Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 General information Table of Contents Product selection....................................................................................................................................................1–5 Phone features .......................................................................................................................................................1–5 User interface and software features...................................................................................
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RM-410; RM-411 General information Product selection RM-410/411 (Nokia 5220 XpressMusic ) is a GSM quad band phone, supporting GSM850/900/1800/1900 bands. Figure 1 RM-410/411 (Nokia 5220 XpressMusic ) product picture Phone features Display and keypad features • 2” 240x320 pixel, 16M true colour display • 5-way , navi-key (2 soft-keys, call and end keys) Hardware features • 2-megapixel camera with 4x digital zoom • 3.5mm AV connector for stereo headset • Micro USB port for data transfer (USB 2.
RM-410; RM-411 General information • GPRS: MSC 32 (MSC 31 in China) • HSCDS • CSD User interface and software features Selection of software applications and services • Audio messages • 3GPP streaming / downloading video • XHTML browsing over TCP/IP • Themes (wallpapers, icons, colors) • Music Player supporting MP3, AAC, ACC+, eAAC+ and WMA • Nokia Xpress audio messaging (AMS) • OMA DRM 2.0 (Digital Right Management) • OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL • OMA Client Provisioning v1.
RM-410; RM-411 General information Table 2 Headsets Type Name HS-45 Stereo headset (wired) HS-62 Stereo headset (wired) HS-39W Stereo headset (BT) HS-71W Stereo headset (BT) Table 3 Data cables Type Name CA-101 Micro USB cable Technical specifications General specifications Unit Transceiver with BL-5CT 1050 mAh Li-Ion battery pack Dimension (mm) 103.8 x 44.7 x 9.9 Weight (g) Volume (cc) 70.2 44.8 Battery endurance Battery BL-5CT 1050 mAh Li-ion NMP Talk time Up to 5.
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Nokia Customer Care 2 — Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-410; RM-411 Service Devices and Service Concepts Table of Contents Service devices........................................................................................................................................................2–5 Product specific devices....................................................................................................................................2–5 FS-91 ........................................................................................................
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RM-410; RM-411 Service Devices and Service Concepts Service devices Product specific devices The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-410; RM-411. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
RM-410; RM-411 Service Devices and Service Concepts SA-138 RF coupler SA-138 is an RF coupler for GSM RF testing. It is used together with SS-46 and SS-62. The following table shows attenuations from the antenna pads of the mobile terminal to the SMA connectors of SA-138: • Frequency Att. (dB) Tol. (dB) GSM900 TX Low: 6.9 Mid: 5.8 High: 5.0 ±1 GSM900 RX Low: 4 Mid: 3 High: 3 ±1 GSM1800 TX Low: 8.7 Mid: 8.7 High: 8.1 ±1 GSM1800 RX Low: 6 Mid: 7 High: 7 ±1 GSM1900 TX Low: 7.4 Mid: 7.
RM-410; RM-411 Service Devices and Service Concepts CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash adapter. It requires an external 12 V power supply. The unit has the following features: • software controlled via USB • EM calibration function • Forwards FBUS/Flashbus traffic to/from terminal • Forwards USB traffic to/from terminal • software controlled BSI values • regulated VBATT voltage • 2 x USB2.
RM-410; RM-411 Service Devices and Service Concepts FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package, developed specifically for POS use. Note: FLS-5 can be used as an alternative to PKD-1.
RM-410; RM-411 Service Devices and Service Concepts PKD-1 SW security device SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC. Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the device if needed. RJ-215 Rework jig RJ-215 is a jig used for soldering and as a rework jig for the engine module. It is used together with the ST-66 stencil.
RM-410; RM-411 Service Devices and Service Concepts SRT-6 Opening tool SRT-6 is used to open phone covers. SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-10.
RM-410; RM-411 Service Devices and Service Concepts ST-66 Rework stencil ST-66 is a rework stencil used with rework jig RJ-215. ST-67 Rework stencil ST-67 is a rework stencil used with rework jig RJ-216. SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are flashed.
RM-410; RM-411 Service Devices and Service Concepts CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter. PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable for flashing and service purposes.
RM-410; RM-411 Service Devices and Service Concepts XRE-2 Bluetooth cable The bluetooth cable connects the bluetooth connector of the module jig to the bluetooth test box JBT-9. XRF-1 RF cable The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector ca. 610mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.1dB Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Service Devices and Service Concepts Service concepts POS (Point of Sale) flash concept Figure 2 POS flash concept Type Description Product specific tools BL-5CT Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 Page 2 –14 USB connectivity cable COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Service Devices and Service Concepts Flash concept with FPS-10 Figure 3 Basic flash concept with FPS-10 Type Description Product specific devices FS-91 Flash adapter Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Service Devices and Service Concepts CU-4 flash concept with FPS-10 Figure 4 CU-4 flash concept with FPS-10 Type Description Product specific devices FS-91 Flash adapter Other devices CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Page 2 –16 COMPANY CONFIDENTIAL Copyright © 2008 Nokia.
RM-410; RM-411 Service Devices and Service Concepts Module jig service concept Figure 5 Module jig service concept Type Description Phone specific devices MJ-189 Module jig Other devices CU-4 Control unit FPS-10 Flash prommer box PK-1 SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable USB cable Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 Service Devices and Service Concepts Type Description GPIB control cable RF testing concept with RF coupler Figure 6 RF testing concept with RF coupler Type Description Product specific devices FS-91 Flash adapter SA-138 RF coupler Other devices CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Page 2 –18 Power cable COMPANY CONFIDENTIAL Copy
RM-410; RM-411 Service Devices and Service Concepts Type Description XCS-4 Modular cable XRS-6 RF cable GPIB control cable USB cable Service concept for RF testing and RF/BB tuning Figure 7 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-189 Module jig Other devices CU-4 Control unit PK-1 SW security device SX-4 Smart card Measurement equipment Smart card reader PC with Phoenix service software Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Noki
RM-410; RM-411 Service Devices and Service Concepts Type Description Cables DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable GPIB control cable USB cable Page 2 –20 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Table of Contents Baseband self tests in Phoenix .............................................................................................................................3–5 Power and charging troubleshooting..................................................................................................................3–7 Dead or jammed device troubleshooting .....................................................................................
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RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Baseband self tests in Phoenix Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide General power checking Check the following voltages: Signal name Regulator Sleep Idle Nominal voltage Main user VIO AVILMA ON ON 1.82 Memory, I/Os, Display VBACK AVILMA ON ON 2.5 Back-up battery VSIM1 AVILM ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.5 Camera, Display VR1 AVILMA OFF ON 2.5 Crystal oscillators, RFIC VRFC AVILMA OFF ON 1.8 RAPs converters VRCP1 AVILMA 4.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Page 3 –10 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Part 1 Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Part 2 Figure 8 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Page 3 –12 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Figure 9 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Combo memory troubleshooting Troubleshooting flow Page 3 –14 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Page 3 –16 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide User interface troubleshooting Keypad troubleshooting Context There are two possible failure modes in the keyboard module: • One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Display module troubleshooting General instructions for display troubleshooting Context • The display is in a normal mode when the phone is in active use. • Display is in a partial idle mode when the phone is in the screen saver mode. • The operating modes of the display can be controlled with the help of Phoenix. Table 4 Display module troubleshooting cases Display blank There is no image on the display.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Display troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Keyboard backlight troubleshooting Troubleshooting flow Page 3 –22 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Njoy troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide SD card troubleshooting Troubleshooting flow Page 3 –24 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Camera troubleshooting Camera troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Page 3 –26 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Audio troubleshooting Audio troubleshooting test instructions Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for measuring a digital amplifier is not available.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Loop test Input terminal Output terminal External Mic to External Earpiece XMICP and GND HSEAR R P, HSEAR R N and GND Path Input Differential gain [dB] voltage output (fixed) [mVp-p] voltage [mVp-p] Output DC level [V] Output current [mA] -2.9 1000 720 1.2 NA -4.5 1000 600 1.2 NA -5 1000 560 0 25mA (calc.) 22.7 100 1360 1.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Measurement data Figure 10 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected. If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a current probe and the input signal frequency must be 2kHz. Figure 11 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Figure 12 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected. Page 3 –30 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 –32 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Page 3 –34 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 –36 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Baseband manual tuning guide Certificate restoring for BB5 products Context This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-8 or FPS-10. Note: USB flashing does not work for a dead BB5 phone.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide ii Update the phone MCU software to the latest available version. If the new flash is empty and the phone cannot communicate with Phoenix, reflash the phone. iii Choose the product manually from File→Open Product , and click OK. Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar. iv Go to Flashing→SW Update and wait until Phoenix reads the product data as shown in the following picture.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Programming is completed when Flashing Completed message is displayed. The product type designator and MCU SW version are displayed in the status bar. vi Close the SW Update window and then choose File→Close Product . 2. Create a Request file. For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with Phoenix, choose File→Scan Product . ii Choose Tools→Certificate Restore .
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide iv Name the file so that you can easily identify it, and click Open. The name of the file and its location are shown. v To create the Request file, click Start. vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide iv From the Tools menu, choose Certificate Restore and select Process a response file in the Action pane. v To choose the location where response file is saved, click Browse. vi Click Open. The name of the file and the path where it is located are shown. vii To write the file to phone, click Start. Next actions After a successful rewrite, you must retune the phone completely by using Phoenix tuning functions.
RM-410; RM-411 BB Troubleshooting and Manual Tuning Guide Energy management calibration Prerequisites Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result. Hardware setup: • An external power supply is needed. • Supply 12V DC from an external power supply to CU-4 to power up the phone.
Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-410; RM-411 RF troubleshooting Table of Contents General RF troubleshooting ..................................................................................................................................4–5 Introduction to RF troubleshooting ................................................................................................................4–5 RF key components .................................................................................................................................
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RM-410; RM-411 RF troubleshooting General RF troubleshooting Introduction to RF troubleshooting Troubleshooting process RF troubleshooting is performed in this order: 1 Autotuning 2 General power checking 3 Selftests 4 RX and TX troubleshootings Most RF semiconductors are static discharge sensitive ESD protection must be applied during repair (ground straps and ESD soldering irons).
RM-410; RM-411 RF troubleshooting RF key components Figure 13 RF key components Auto tuning for RF This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated.
RM-410; RM-411 RF troubleshooting Phoenix preparations Install the phone specific data package, for example RM-410_dp_1.78_sw_sh3.26.exe. This defines phone specific settings.. Auto tuning procedure 1 Make sure the phone (in the jig) is connected to the equipment. Else, some menus will not be shown in Phoenix. 2 To go to autotune, select Tuning (Alt-U) > Auto-Tune (Alt-A) from the menu. 3 Start autotuning, clicking the Tune button. General voltage checking Steps 1.
RM-410; RM-411 RF troubleshooting Figure 15 General voltage checking test points (main board, both sides) Selftest troubleshooting RF selftests Prerequisites Do a hardware initialization before you start the selftests: Testing→GSM→RF Controls→ RX and then press Stop. Context Note: The RF connector should be terminated to 50 Ohms or connected to the antenna. Check this carefully before performing the self tests. Page 4 –8 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 RF troubleshooting Note: The phone should be in local mode when performing Self tests Steps 1. Check the tests shown in the figure below: Testing→ Self Tests , and press the Start button. 2. A test is either Passed or Fatal. If Fatal continue the selftest troubleshooting. If Passed continue with the other RF troubleshootings. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 RF troubleshooting 3. If Fatal, press Details to see error codes Error codes will now show up in the right most column marked Detailed. Note: The Error Code contains the two first words: 0x00 and0xC0. Fatal selftests troubleshooting If a self test is fatal, check the Details→Error code and follow the instructions below. Note: If ST_CDSP_RF_BB_IF_TEST is fatal, the other self tests will also be fatal. Always start troubleshooting ST_CDSP_RF_BB_IF_TEST.
RM-410; RM-411 RF troubleshooting Figure 16 Testpoints used after fatal self tests ST_CDSP_RF_BB_IF_TEST is fatal This test is checking the communication between baseband and RF. It will show in what part the problem is located. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 RF troubleshooting Error code Test Action ST_RFBUS_WRITE_READ_FAIL (0x00, 0x40) or combination (0x00, 0xC0) In Phoenix Testing→ GSM→ RF Controls→RX All OK: replace N1001 Probe: NOK : go to BB troubleshooting 1 J2805 SDATA (Ch1) [1] 2 J2806 ENX (Ch2) [2] 3 J2804 SCLK (Ch3) [3] The result should look like this: Figure 17 Settings: Time 1ns/d + 0.
RM-410; RM-411 RF troubleshooting ST_CDSP_GSM_TX_POWER_TEST is fatal This test is checking power amplifier functionality. Error code ST_GSM1800_TX_PWR_LOW (0x00, 0x02) Test Action - Replace N1002 - Replace N1001 ST_GSM850_TX_PWR_LOW (0x00, 0x08) Or combination (0x00, 0x0A) ST_TXDAC_FAIL (0x00, 0x10) Or combination (0x00, 0x1A), (0x00, 0x12), (0x00, 0x18) ST_CDSP_TX_PLL_PHASE_LOCK_TEST is fatal This test is checking if phase lock loop is working.
RM-410; RM-411 RF troubleshooting Error code Test ST_IQ_POWER_TOO_SMALL (0x00, 0x10) In Phoenix: Testing→ GSM→ RF Controls→RX ST_IQ_POWER_TOO_HIGH (0x00, 0x20) Probe during RX operation: Apply -80dBm signal at 948.06771 MHz Action All OK : go to BB troubleshooting NOK: replace N1001 1 J2810 RXIP [7] 2 J2811 RXIN [8] 3 J2812 RXQP (Ch1) [9] 4 J2813 RXQN [10] 5 J2814 ADC_ref [11] Check voltage level between 0.7-0.
RM-410; RM-411 RF troubleshooting The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see GSM RX chain activation for manual measurements/GSM RSSI measurement.
RM-410; RM-411 RF troubleshooting Transmitter troubleshooting General instructions for transmitter (TX) troubleshooting Please note the following before performing transmitter tests: • TX troubleshooting requires TX operation. • Do not transmit on frequencies that are in use! • The transmitter can be controlled in local mode for diagnostic purposes. • The most useful Phoenix tool for GSM transmitter testing is “RF Controls”.
RM-410; RM-411 RF troubleshooting 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200). Figure 20 Typical readings Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 RF troubleshooting 4. Change power level (RF controls) and make sure the power reading follows accordingly. Next actions TX is failing and RX is OK: replace N1002 If you want to troubleshoot the other bands, change band with RF controls and set the communication analyzer accordingly. Bluetooth and FM radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Figure 21 Troubleshooting diagram: Bluetooth Page 4 –18 COMPANY CONFIDENTIAL Copyright © 2008 Nokia.
RM-410; RM-411 RF troubleshooting FM radio troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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Nokia Customer Care 5 — System Module Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-410; RM-411 System Module Table of Contents Introduction............................................................................................................................................................5–5 Phone description .............................................................................................................................................5–5 Energy management................................................................................................................
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RM-410; RM-411 System Module Introduction Phone description RAP is the main digital baseband ASIC in the phone. It contains functionality for GSM EDGE. The hardware accelerator is used as a camera accelerator. N2200 (AVILMA) is mainly the audio ASIC in the phone and N2300 (BETTY) is basically the energy management controller for the phone. Key components Function Description Item ref Main board 2nla Energy management ASIC AVILMA N2200 BETTY N2300 RF ASIC RF IC N1001 Processor RAPS_V3.
RM-410; RM-411 System Module System module block diagram Board and module connections Page 5 –6 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 System Module Energy management Battery and charging BL-5CT battery The phone is powered by a 3-pole BL-5CT 1050 mAh battery. The three poles are named VBAT, BSI and GND where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull down resistor. Figure 22 Battery pin order The battery temperature can be measured from the UI flex. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
RM-410; RM-411 System Module Battery connector The battery connector is a blade connector. It has three blades; • BSI (Battery size indicator) • GND (Ground) • VBAT (Battery voltage) The BSI line is used to recognize the battery capacity by a battery internal pull down resistor. Figure 23 Battery connector Charging This phone is charged through a separate charger connector.
RM-410; RM-411 System Module Power key and system power-up When the battery is placed in the phone the power key circuits are energized. When the power key is pressed, the system boots up (if an adequate battery voltage is present). Power down can be initiated by pressing the power key again (the system is powered down with the aid of SW). The power key is connected to EM ASIC N2200 (AVILMA) via PWRONX signal.
RM-410; RM-411 System Module Figure 24 SIM interface The EM ASIC AVILMA handles the detection of the SIM card. The detection method is based in the BSI line. Because of the location of the SIM card, removing the battery causes a quick power down of the SIM interface. The SIM interface supports both 1.8 V and 3.0 V SIM cards. The SIM interface voltage is first 1.8 V when the SIM card is inserted, and if the card does not response to the ATR a 3 V interface voltage is used.
RM-410; RM-411 System Module User interface Display module The interconnection between the LCD module and the engine is implemented with a 24-pin board-to-board connector. The LCD module does not require any tuning in service.
RM-410; RM-411 System Module Audio concept This phone has a conventional solution on earpiece and vibra. Both are handled by AVILMA N2200. Two integrated handsfree speakers are driven by an additional amplifier also handled by AVILMA. The microphone has a digital interface and its RF-filtered lines are directly connected to RAP D2800 for processing. Since this phone has focus on audio playback, it contains improved circuits for audio handling.
RM-410; RM-411 System Module AV connector The AV connector is used to connect headsets both in the handsfree phone function and for using the phone as a media player (see the audio concept heading). The six pins are used in accordance with the table below. A connected male connector is detected on pin 6 (PLUG_DET). Note: Only use an approved cable for connecting to the AV connector ( e.g. headset HS-45).
RM-410; RM-411 System Module Pin Signal name Direction Description 4 HS_EAR_R Output Audio out 5 HS_EAR_L Output Audio out 6 PLUG_DET Input Plug detection RF description Receiver (RX) An analogue signal is received by the phone's antenna. The signal is converted to a digital signal and is then transferred further to the baseband (eg. to the earpiece). The receiver functions are implemented in the RF ASIC.
RM-410; RM-411 System Module Bluetooth Bluetooth provides a fully digital link for communication between a master unit (the phone) and one or more slave units (e.g. a wireless headset). Data and control interface for a low power RF module is provided by the module. Figure 26 Bluetooth interface The Bluetooth has a separate built in antenna and is powered by VBAT and the regulated voltage VIO. For audio applications the Bluetooth has a PCM data bus.
RM-410; RM-411 System Module Parameter Unit RX frequency band EGSM850: 869- 894 MHz EGSM900: 925- 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz TX frequency band GSM850: 824- 849 MHz GSM900: 880- 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz Output power GSM850: +5 ... +33 EGSM900: +5 … +33 dBm GSM1800: +0 … +30 dBm GSM1900: +0 ...
RM-410; RM-411 System Module Environmental condition Humidity and water resistance Ambient temperature Notes Relative humidity range is 5 to 95%. Condensed or dripping water may cause intermittent malfunctions. Protection against dripping water has to be implemented in (enclosure) mechanics. Continuous dampness will cause permanent damage to the module. Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
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RM-410; RM-411 Glossary A/D-converter Analogue-to-digital converter ACI Accessory Control Interface ADC Analogue-to-digital converter ADSP Application DPS (expected to run high level tasks) AGC Automatic gain control (maintains volume) ALS Ambient light sensor AMSL After Market Service Leader ARM Advanced RISC Machines ARPU Average revenue per user (per month or per year) ASIC Application Specific Integrated Circuit ASIP Application Specific Interface Protector B2B Board to board, con
RM-410; RM-411 Glossary DCT-4 Digital Core Technology DMA Direct memory access DP Data Package DPLL Digital Phase Locked Loop DSP Digital Signal Processor DTM Dual Transfer Mode DtoS Differential to Single ended EDGE Enhanced data rates for global/GSM evolution EGSM Extended GSM EM Energy management EMC Electromagnetic compatibility EMI Electromagnetic interference ESD Electrostatic discharge FCI Functional cover interface FPS Flash Programming Tool FR Full rate FSTN Film co
RM-410; RM-411 Glossary IrDA Infrared Data Association ISA Intelligent software architecture JPEG/JPG Joint Photographic Experts Group LCD Liquid Crystal Display LDO Low Drop Out LED Light-emitting diode LPRF Low Power Radio Frequency MCU Micro Controller Unit (microprocessor) MCU Multiport control unit MIC, mic Microphone MIDP Mobile Information Device Profile MIN Mobile identification number MIPS Million instructions per second MMC Multimedia card MMS Multimedia messaging serv
RM-410; RM-411 Glossary RF PopPort™ Reduced function PopPort™ interface RFBUS Serial control Bus For RF RSK Right Soft Key RS-MMC Reduced size Multimedia Card RSS Web content Syndication Format RSSI Receiving signal strength indicator RST Reset Switch RTC Real Time Clock (provides date and time) RX Radio Receiver SARAM Single Access RAM SAW filter Surface Acoustic Wave filter SDRAM Synchronous Dynamic Random Access Memory SID Security ID SIM Subscriber Identity Module SMPS Switc
RM-410; RM-411 Glossary VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator VCXO Voltage Controlled Crystal Oscillator VF View Finder Vp-p Peak-to-peak voltage VSIM SIM voltage WAP Wireless application protocol WCDMA Wideband code division multiple access WD Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Copyright © 2008 No
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