User Guide

Nokia Customer Care

Company confidential NPL-4/5

• Make sure that the dongle is attached.

• Go to the Control Panel and select Add/Remove Programs.

• Select Phoenix Service software Axx 200x.xx.x.xx.

• Click Change/Remove then OK to remove the application.

You may have to reboot your PC after uninstallation.

Data packages

The product data package contains all product specific data to make the Phoenix Service

Software and tools usable with a certain phone model. Each product has its own data

package (DP).

Data files are stored under C:\Program Files\Nokia\Phoenix (default).

It also includes the latest version of the flash update package for FLS-4S* and FPS-8*.

Note! If you have different product packages installed, components are uninstalled

only if they are not included in other product packages.

Before installation

• Check that the dongle is attached to the parallel port of your computer.

• Install Phoenix Service SW.

• Download the installation package (e.g. NPL-5_dp_EA_v_1_0.exe) to your computer

(e.g. C:\TEMP).

• Close all other programs.

• Run the installation package (e.g. NPL-5_dp_EA_ v_1_0.exe) and follow the instruc-

tions on the screen.

If you already have the Phoenix Service SW installed on your computer, sooner or later

there will be need to update it when new versions are released.

Please note that very often the Phoenix Service SW and the phone specific data package

for Phoenix come in pairs, meaning that a certain version of Phoenix can only be used

with a certain version of the data package. Always use the latest available versions of

both. Instructions can be found in phone model specific Technical Bulletins.