User Guide

CCS Technical Documentation

Phoenix Service SW

Before Installation

• Check that a Dongle is attached to the parallel port of your computer.

• Download the installation package (e.g.

phoenix_service_sw_a3_03_83_005.exe) to your computer (e.g.

C:\TEMP)

• Close all other programs

• Run the application file (e.g.

phoenix_service_sw_a3_03_83_005.exe)

and follow instructions on the screen

• Administrator rights may be required to be able to install Phoenix

depending on the Operating System

• If the dongle driver is installed or updated, you need to reboot your PC

before the installation can continue.

• If uninstalling or rebooting is needed at any point, you will be prompted

by the Install Shield program.

If at any point during installation you get this message, Dongle is not found and installa-

tion can´t continue.

Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Don-

gle when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or

power to it is not supplied by external charger.

Check the COM /parallel ports used first! After correcting the problem Installation can be

restarted.