User Guide
Table Of Contents
- Amendment Record Sheet
- Copyright
- Warnings and cautions
- For your safety
- Care and maintenance
- ESD protection
- Battery information
- Company Policy
- Nokia 5000 Service Manual Structure
- 1 General Information
- 2 Service Devices and Service Concepts
- 3 Baseband Troubleshooting Instructions
- General baseband troubleshooting
- SIM related faults
- User interface
- Audio troubleshooting
- Audio troubleshooting using phoenix
- Check microphone using "Hp microphone in Ext speaker out" loop
- Check earpiece using "Ext microphone in Hp speaker out" loop
- Check IHF & ringing tone function using "Buzzer"
- Check vibra function using "Vibra control"
- Earpiece fault
- IHF/ringing tone fault
- Microphone fault
- Headset earpiece fault
- Headset microphone fault
- 4 RF Troubleshooting Instructions
- 5 Camera Module Troubleshooting
- 6 System Module
- Glossary

ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
RM-362; RM-363
ESD protection
Issue 1 COMPANY CONFIDENTIAL Page vii
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